30 Design Consultant Interview Questions & Answers
Below is a list of our Design Consultant interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Accomplishment Questions
- 2. Behavioral Questions
- 3. Career Goals Questions
- 4. Common Questions
- 5. Communication Questions
- 6. Compatibility Questions
- 7. Competency Questions
- 8. Creative Thinking Questions
- 9. Customer Service Questions
- 10. Diligence Questions
- 11. Experience Questions
- 12. Gallup Questions
- 13. Job Satisfaction Questions
- 14. Problem Solving Questions
- 15. Scenario Based Questions
- 16. Teamwork Questions
- 17. Tough Questions
Accomplishment
1. Looking at your design portfolio, which project makes you most proud, and why?
How to Answer
The interviewer wants to see what makes you beam when you discuss your past design projects. Be ready to present and discuss in detail one project that stands out to you as extra special. Maybe you generated a great connection with the client, and you could execute your clients' vision flawlessly. Discuss the project details, and be sure to let your enthusiasm shine! If possible, bring a physical or digital portfolio with you so that the interviewer can visualize the project you are describing.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I have had the opportunity to have worked on many projects that make me proud. One project in my portfolio that makes me feel proud was a bookstore that I worked on a couple of years ago. The owner was so knowledgeable about his merchandise and the retail industry but struggled with presenting his vision. We worked together and came up with color schemes, room layouts, and furniture ideas. This project has a special place for me because we worked so well to come up with a quaint and welcoming space that he and his customers love. I checked in with this client six months after his re-design, and he reported that sales had increased by 28%, which I thought was incredible! I enjoy the most are when I can work with small business owners to bring their vision to life. I love helping them set up their shops and displays in a visually appealing way that also optimizes sales and the customer experience. It's rewarding to work with business owners who have a clear vision of what they want to draw out of a well-thought-out space."
Written by Rachelle Enns on March 14th, 2021
Behavioral
2. How do you handle stressful situations, such as collaborating with uncooperative architects or tradespeople?
How to Answer
As a Design Consultant, stressful situations and potential conflict must not get the best of you when working on a project with different personalities, deadlines, and goals. Your responsibility as a professional designer might be to mitigate stressful situations and ensure they do not leave a negative impact on your project. If you have a story-based example of a time when you encountered a similar situation, be sure to show your conflict resolution and stress-management skills in action.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"There can be a lot of pressure in this job when collaborating with architects and tradespeople. We all have timelines to meet, and some days, it can be a challenge to satisfy all of these deadlines. However, I find that as long as I maintain a professional and courteous attitude, most situations can be figured out before they turn into a conflict. Just last month, a situation became heated between a contractor and me when he said that my design idea was 'impossible.' Luckily, the architect was on-site and disagreed with the contractor. We were able to maintain respect for all opinions, and we verbally worked out the misunderstanding. I believe that every project is about the clients' vision and never about ego. Contractors, architects, and tradespeople are critical to every project, and without them, I could not be a successful Designer. For that reason, I am always mindful of working as a positive team player."
Written by Rachelle Enns on March 14th, 2021
Behavioral
3. Tell me about a time that you failed. How did you get back up again?
How to Answer
Of course, nobody really wants to admit a failure, especially when you're face to face with your future employer. You want to make the best impression possible! However, the interviewer is gauging how you deal with adversity and how you bounce back and learn from disappointing experiences. Think of an example of perceived failure from the past and spend most of your time focusing on how you bounced back and what you learned from the experience. Using this approach, your answer will maintain a positive and motivated tone. Be careful not to lay blame on others or complain about outside factors.
Behavioral-based interview questions that begin with 'Tell me about a time...' are best answered using the STAR method. STAR is an acronym for Situation, Task, Action, Result. Organizing your response using this framework will ensure that you provide the interviewer with the right amount of information and detail to form a compelling answer.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"(Situation) One of the bigger perceived failures that I can think of was not graduating as soon as expected, with my Bachelor of Interior Design. (Task) I had detailed plans laid out and was eager to graduate with my degree in 2018. (Action) I encountered a few personal factors that pushed my graduation date back one year. It was a bit embarrassing at the time, but I made the best of it by keeping a positive mindset and keeping my knowledge of design trends current. I also carved out time every week to work inside design tools such as CAD, PhotoShop, and InDesign so that I wouldn't become rusty. (Result) In the end, I am thankful that I could complete my degree at a comfortable pace. I finished with excellent grades as well."
Written by Rachelle Enns on March 14th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Stephanie's Feedback
Behavioral
4. How do you gain buy-in from your client when presenting a design concept?
How to Answer
As a Design Consultant, you recognize the importance of working well with each client. The interviewer wants to hear that your clients are excited about the design ideas that you present. Share your approach when presenting design concepts, and discuss why your success rate with client buy-in is high. Be sure also to address how you troubleshoot a situation where the client is not buying into your design concept. Your reply's tone should be that you are accomodating and listen to your clients' needs and vision.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"By the time I am presenting a design concept, I will have had the opportunity to get to know my client quite well. We will have built a good rapport, allowing me to present in a way that speaks to their vision. Because of this approach, I have a high success rate when it comes to gaining client buy-in. I am not a 'salesy' type of designer and will present an idea or concept only after being confident that it will benefit my client. The clients' satisfaction is my number one priority, so if they are hesitant about a design, I will spend time asking specific questions surrounding their hesitation. Then, using this new information, I will look for a suitable alternative. It's important to offer choices; however, not too many options as that approach can also cause decision paralysis. In the end, my clients know that I have their best interest in mind and that I am passionate about bringing their design vision to life."
Written by Rachelle Enns on March 14th, 2021
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
Stephanie's Feedback
Behavioral
5. Do you work well under pressure? Give me an example of a time when you succeeded under immense pressure.
How to Answer
Design Consultants face many pressures, including meeting deadlines, facing the pressure to be the best, exceeding client expectations, and more. The interviewer needs to hear that you can work well under pressure and come out on top. Express that you work well under pressure and show confidence in your abilities. Be sure to mention that you are proactive under pressure.
For this 'Give me an example...' style of interview question, the hiring authority would like a story-based example of a time when you succeeded under pressure. You can approach this question using the STAR interview method, an acronym for Situation, Task, Action, Result. Tell your story in an engaging way that showcases your fantastic abilities.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I work very well under pressure. This coolness under pressure is one reason why I have succeeded thus far as a Design Consultant. I have faced pressures including tight deadlines, achieving a discerning client's vision, and dealing with manufacturers when they drop the ball on delivering essential materials on time. (Situation & Task) When I first joined my current firm, I was the most junior designer of the group, and there was a lot of pressure for me to keep up and perform. I felt a great deal of doubt among my new team members when it came to my success factor. (Action) This pressure only motivated me to work harder. I spent evenings and weekends learning new techniques and taking additional coursework to complement my existing education. (Result) In a short amount of time, I was able to earn the respect of my team members, and today, six years later, I feel at ease as a high-performing, contributing member of the group."
Written by Rachelle Enns on March 14th, 2021
Career Goals
6. When did you realize you wanted to be a Design Consultant? What initially sparked your passion for design?
How to Answer
Think back to the first time you felt inspired by design. There is no right or wrong answer to this question because everyone has a unique career path and personal drivers. Perhaps you pursued design straight out of high school. Or, maybe being a Design Consultant is your second career. Most important is that the interviewer wants to learn about your career path. Go ahead and share the story of your career journey, being sure to show your passion and inspiration.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I have expressed an interest in design methods of all sorts, even from a young age. I always showed an eye for detail and even used small scraps of leftover wallpaper to decorate my dollhouse. After high school, I attended art school and majored in photography. Still not realizing my true calling as a designer, I did know that I loved to work with people and make them happy by creating beautiful things. I knew that I wanted to be part of a creative community, so I initially pursued a photography degree. When I discovered residential and commercial design, I knew it was my true calling. I switched majors one year into my post-secondary education. I have never regretted this decision; in fact, my photography-related education gives me an edge when curating spaces for my clients."
Written by Rachelle Enns on March 14th, 2021
Career Goals
7. Talk about your career goals as a Design Consultant and why this job is right for you at this time in your career.
How to Answer
Design Consultants are very experienced in their field, and they are sought out for their expertise and professionalism. Perhaps you have experience as an independent consultant where all the project components and decisions were under your responsibility and ownership. Maybe now you have decided that you would like the stability and support of joining a team of multi-faceted experts and fellow consultants. Maybe you are already working for a consultancy or design group and are looking to change employers. Either way, this career transition requires you to have clear-cut goals and share them with the interviewer.
The interviewer wants to see that you have clear career goals as an ambitious Design Consultant. Show the hiring authority that you have aspirations that you are working towards in the field of design. Share the career goals you have established for yourself. Next, discuss the steps you have already taken towards reaching these goals. Lastly, be sure to highlight why you believe this design firm will help you achieve these important career goals.
Be sure to give a more in-depth answer than the typical 'I am looking for growth' answer that so many interviewers hear. Of course, never speak poorly of your current company, past or present clients, or co-workers. Keep your response positive and enthusiastic. Be thoughtful and draw upon the research you have done on the company.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"My primary goals as a Design Consultant include gaining more experience on commercial projects, and learning more about sustainable design. To reach these goals, I recently enrolled in two online design courses. One course is focused on sustainable interior design and creating functional spaces while also addressing critical environmental considerations. Topics include choosing materials with low environmental impact, pollution, and waste. The second course I have enrolled myself in is called Commercial Design & Theory. I plan to expand my knowledge of institutional structures, restaurants, and retail spaces. I also aim to learn more about interior furniture for commercial spaces and fabrics and materials that meet ADA guidelines. Your design firm boasts a terrific variety of residential and commercial projects, and I feel that with this range of projects, my career growth opportunities will be endless. Your firms' forward-thinking and progressive views on sustainable design will be an excellent fit for expanding my portfolio to include more environmentally-conscious design. I am eager to learn from your team of talented, award-winning design consultants."
Written by Rachelle Enns on March 14th, 2021
Career Goals
8. What type of projects would you like to be involved in, to expand your design portfolio?
How to Answer
The interviewer would like to know your goals for your portfolio and career as a Design Consultant. With clearly defined goals, the hiring company (and you) can discover whether this collaboration is a fit! Share your immediate and longer-term goals as a designer. You might share that you dream of designing a specific type of space. Perhaps you dream of working on a team with a particular style of design. Then, be ready to discuss how the hiring company's opportunity will help you achieve these project goals.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I have an interest in being involved in more commercial projects, such as the public library project that I mentioned previously. I learn a great deal from unique projects like this, which makes them incredibly enticing. Knowing that the end product supported my community was enriching. I find joy in supporting my community and making it an even better place to live. When I saw that your firm focuses on a lot of government and community projects, I felt compelled to apply, and I am eager to grow my portfolio in these areas with your design firm."
Written by Rachelle Enns on March 14th, 2021
Common
9. Tell me about your design-related education.
How to Answer
The interviewer wants to know how your education has prepared you to succeed as a Design Consultant. A well-rounded educational background will show the interviewer that you have a vested interest in your career path and have the desire and dedication to further studies regularly.
When outlining your education and training, be sure to discuss the learning opportunities and experiences most relevant to the position. For example, if you have a Bachelor of Arts in Interior Design and this role requires a lot of work inside design programs, be sure to discuss the related courses you completed and mention where you excelled.
Perhaps you are heavily into self-led learning, and you recently gained a skill that will help you perform very well in this consulting role. In that case, talk about what you learned and mention how it will benefit the hiring company when they hire you.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I graduated from Yorkville University with my Bachelor of Interior Design in 2007. I received various scholarships due to strong grades, and I was on the Dean's list for three out of my four years. My best grades were in courses surrounding aesthetics, function, and designing safe commercial spaces. My education helped build a strong foundation and professional discipline, allowing me to continue to develop in-demand skills while also being an active member with professional groups such as the Council for Interior Design Accreditation and the Association of Registered Interior Designers of Canada."
Written by Rachelle Enns on March 14th, 2021
Communication
10. How do you build rapport with your clients?
How to Answer
The interviewer wants to know your methods for getting to know your clients and building trust with them. When you have a great relationship with project stakeholders, you will be more successful as a designer. You will also help the hiring company to build an excellent reputation for exceptional client service.
Some ways that you can create rapport with your clients:
- Do what you say that you will
- Ask them questions about themselves
- Set clear expectations, on both sides, from the start
- Remember their names and important personal details
- Show your extensive knowledge base
- Always be presentable in looks and actions
Written by Rachelle Enns on March 14th, 2021
Answer Example
"To build client rapport, I ensure always to do what I say that I will. My clients need to be able to rely on me and feel 100% confident that I will deliver over and above their expectations at all times."
Written by Rachelle Enns on March 14th, 2021
Communication
11. Tell me about a time when your design idea clashed with the vision of your client or a team member.
How to Answer
As a Design Consultant, you will not always be on the same page with your client or co-workers. However, teamwork is a significant part of your role, so you need to ensure that you achieve a common understanding in all situations. The interviewer wants to hear that you are a collaborative individual willing to adjust or modify the plan when roadblocks come up.
Using the STAR framework (Situation, Task, Action, Result), give a story-based example that describes when your design ideas clashed with the vision of your client or a team member. Be sure to highlight your communication style and conflict resolution approach, finishing your answer on a positive note.
If this situation has never happened to you, that is great! Share that you haven't had this experience before, and then discuss your course of action if you encountered this issue.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"For me, as an experienced designer, one of the essential parts of the creative process is the initial brainstorming phase. When I help clients envision a project, it requires asking a lot of questions. In this discovery stage, I akin my approach to that of a counselor. I walk my clients through some design ideas and tell them about the process required to deliver the results. Some clients have concerns or opinions of their own. (Situation) One client, in particular, insisted that their preferred design style was minimalistic; however, they had a strong draw to the mid-century modern look. (Task) I was curious about the appeal since I found that their initial discovery and the conversations we were having mid-project were clashing. (Action) I offered samples and asked many specific questions. (Result) It turns out that my client did indeed prefer a minimalist look; however, they loved the clean lines, shapes, materials, and fabrics used in mid-century modern design. Once I was able to overcome that communication roadblock, the project went off without a hitch."
Written by Rachelle Enns on March 14th, 2021
Compatibility
12. If we hire you as our Design Consultant, how will you make a positive contribution to our design firm?
How to Answer
The interviewer wants to know, in detail, how you will contribute to their design firm, should you be the successful candidate. When you approach this question, focus primarily on the hiring company's needs and the direct benefits of hiring you. Think - what is in it for them if they hire you as a Design Consultant. Ensure a highly-targeted response by taking the time to dissect the job description and uncover what you believe to be the company's greatest needs. Be as specific as you can when discussing the meaningful contribution you plan to make as their newest Design Consultant.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"The combination of my education, experience, and passion for design will ensure an immediate positive contribution to your team. My work ethic and drive to succeed will ensure that I am quickly onboarded and making an impact very soon after joining your design firm. I have worked hard to formally educate myself through art school and remain updated on design trends and innovations through reputable publications and continued coursework. I understand that your design firm is looking for a collaborative designer. I respect those that I work alongside and have a desire to learn from everyone around me. I am dedicated and loyal both to my employer and my team and clients. You will be able to put me in front of any valued client and feel comfortable knowing that I will always deliver an exceptional client experience while representing your design firm with professionalism and precision."
Written by Rachelle Enns on March 14th, 2021
Competency
13. What kind of discovery questions do you ask your clients before beginning a new project?
How to Answer
Part of your success as a Design Consultant is to build the right foundation at the start of each project. The discovery process is critical to the project's success, and a great discovery session can help ensure that your client is happy with the result. The interviewer wants to picture you conversing with a new client. Discuss the types of questions that you ask, but avoid responding with a bulleted list. Take the time to walk the interviewer through your process.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I like to ask questions such as, 'Tell me about your ideal space.' I bring an open-ended approach and reserve closed-ended questions when I require a targeted response for topics such as the budget and timeline. When asking discovery questions, I get to know my client and their habits in the space that we are re-designing. For instance, if we are in their home, I will say, 'Walk me through your living pattern, from morning to evening.' Or, I will say, 'Can you show me your morning routine?' I want to see how they move about their house so that everything flows and remains convenient when their new design is in place. I will say, 'Tell me how you want to feel in this space,' which is a terrific way to gain an idea of the feelings that I should elicit in my design. Open-ended dialogue is critical so that I know the client will get what they want out of the design project in both the look and overall vibe."
Written by Rachelle Enns on March 14th, 2021
Competency
14. What tech and tools do you use to support your design process?
How to Answer
The interviewer is interested in knowing which helpful design tools you immerse yourself in, making your job easier and more accurate. Some designers prefer a sketch pad and pencil, while others utilize their iPads like a whiz! Perhaps you bring a blend of the old and new school by sketching out ideas and then scanning them into a 3D or 5D program to bring your concepts to life.
Whatever your preference, take the time to show the interviewer that you are in-the-know about the tools available to you. You can also ask which programs are used in their company, ensuring that you would be well-prepared to jump into these tools once hired.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I have found a great combination of software to make my job easier and more efficient. I currently use Adobe Creative Cloud, and I have invested in Adobe Creative Cloud. SketchUp 3D design software is another favorite tool of mine for residential and commercial design projects. I find it immersive, and I like that I can easily move furniture around and click, drag, and drop new elements with ease. Could you share with me which tools your design firm prefers to use? I would be happy to get a jump-start on learning these tools to ensure a faster onboarding process."
Written by Rachelle Enns on March 14th, 2021
Creative Thinking
15. Outside of work, what type of creative activities do you like to pursue?
How to Answer
This question is a 'softball' question that you may encounter closer to the beginning of your interview. The purpose is to give you a question that will help relax any interview jitters while also helping the interviewer get to know you better. Tell the interviewer about the variety of ways in which you express your creativity outside of work. At the end of your response, be sure to draw the connection back to the Design Consultant role.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"Outside of work, I like to attend dance classes, and I also attend paint and sip wine nights at a local wine shop. I also enjoy reading as a way of nurturing my creative side. These activities have benefitted me as a Design Consultant since I gain a new perspective on movement, art, and literature. I often read books on design and architecture and find it especially fascinating to learn about famous artists, creatives, and designers of the past."
Written by Rachelle Enns on March 14th, 2021
Creative Thinking
16. Tell me about your ideal design project. If you could conceptualize anything from start to finish, what would it be?
How to Answer
As a Design Consultant, you probably daydream and conceptualize projects that you would take on if there were no restrictions. Think about what you would create if budgets did not exist and nobody could reject your ideas. Take your time to walk the interviewer through your ideal design project. Share your inspiration and bring it to life for the interviewer.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I love to travel and embrace other cultures. I have traveled globally and have lived in numerous countries, leading to the signature style that I have crafted today. My ideal design project would be the renovation of a residential home that takes all of these experiences and inspiration and translates them into an oasis. I would love to build a bed-and-breakfast-style resort and take a lot of inspiration from my favorite designer, Abigail Ahern. I recently took her masterclass, 'Designing Your Dream Home,' and I learned a lot from her eclectic, playful, and warm approach to design. She teaches breaking the rules and following your instinct, which I can easily do since my inspiration comes from the numerous places I have lived worldwide. This B&B-style resort would include an earthy palette, exotic botanicals, and many textures and layers. I would bring outdoor elements in, and then I would create an outdoor oasis that flowed naturally."
Written by Rachelle Enns on March 14th, 2021
Customer Service
17. Have you ever received a negative review from a client?
How to Answer
Most designers have received negative client feedback at some point. Regardless of how talented or professional you are, not everyone will 100% appreciate your work or approach. The interviewer wants to see that you can bounce back professionally from a negative client review. If the criticism was warranted, discuss what you learned from the experience and the feedback you received. Overall, the interviewer wants to know how you react in the face of criticism.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I once received feedback that I am not as 'warm' as I could be in project meetings. That feedback came as a surprise to me but, I took it to heart, regardless. I worked on implementing more casual conversation in my client interactions and remember to keep a softer look on my face when I am concentrating. I have not heard this feedback since."
Written by Rachelle Enns on March 14th, 2021
Diligence
18. What resources or publications do you lean on to keep current with design trends?
How to Answer
The interviewer would like to see that you rely on reputable resources to keep your thumb on the beat of what is happening in the design world. Perhaps you follow renowned designers on Instagram. Or, maybe you immerse yourself in well-known blogs, read design books or magazines, and listen to design-related podcasts. If you attend design conferences or seminars, you can mention these as well.
Whichever way you choose to remain in-the-know, provide the interviewer with essential details such as your top takeaways from your favorite resources and how they help you improve as a Design Consultant.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I utilize a variety of design resources to ensure that I have a 360 view of what is happening in the world of design. I enjoy the layout and creative content on Dribbble.com as they have great ideas, articles, and insight into what is trending. I use different design software for various projects. Those subscriptions often include articles and content that keep me informed and up to date on graphic design trends, which I often implement into a physical design. I have been an avid follower of Apartment Therapy, House of Bohn, and Abigail Ahern, who I believe to be one of the top names in eclectic design at the moment. I also lean on 'The Fundamentals of Interior Design,' a book that is well known for outlining the key elements of design. I reference this book quite often as it paints a clear picture of what I do as a designer. This way, when a client asks what I do, I can reference back to this book and help them to understand my creative process. I love to be inspired by others, and luckily inspiration is found everywhere!"
Written by Rachelle Enns on March 14th, 2021
Diligence
19. How do you market yourself as a Design Consultant? What is your 'elevator pitch' with potential clients?
How to Answer
Whether you are an independent Design Consultant or work for a design firm, professional branding and marketing are vital to your success. Assure the interviewer that everywhere you go, you act with professionalism. Talk about the ways that you network and 'get your name out there.' Some methods for marketing yourself may include:
- Attending community events
- Joining professional organizations
- Building a visual portfolio online
- Publishing positive customer testimonials
- Offering a client referral program
- Volunteering for local organizations
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I primarily market myself through networking. I attend at least one social event per month, which may be a fundraising event or a business workshop. I have been a member of this city's Chamber of Commerce for five years and have met some incredible contacts. I also have a unique referral program to incentivize my former and current clients to give my name to their network. I have carefully crafted a compelling elevator pitch. I help independent business owners achieve a space they are proud of, which will boost their sales and effectively market their business. If possible, when giving my pitch, I will use information previously gathered about the client and tailor it to speak to their targets. When delivering my elevator pitch, I want the other person to feel understood and in good hands."
Written by Rachelle Enns on March 14th, 2021
Experience
20. Do you prefer functionality or appeal? Support your preference.
How to Answer
As a Design Consultant, you will have your preferences and individual reasoning behind those preferences. For that reason, there is no right or wrong answer to this type of question. However, you will want to ensure that your response reflects the design principles of your client or the hiring company. When you discuss functionality versus appeal, mention projects in your portfolio where you may have chosen one approach over the other.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"For me, this answer depends on the project. I have worked on various projects with different desired outcomes, where my clients' goals will define whether I choose functionality over the appeal and vice versa. For instance, if I am designing a high-end boutique or salon, the project would need to be functional and have great appeal. When designing a library or bookstore, I focus on functionality and sustainability while maintaining an overall vibe that guests will enjoy. In any set design project I have taken on, the priority is functionality as the sets need to move and be multi-purpose; however, the appeal still needs consideration."
Written by Rachelle Enns on March 14th, 2021
Experience
21. What do you know about sustainable design?
How to Answer
The interviewer wants you to discuss what you know about sustainable design. They are looking for details on how you embrace sustainable design in your work. As you know, Designer Consultants have a fantastic opportunity to embrace the use of renewable resources and materials in their designs. You can teach your clients about waste and create beautiful designs based on improving the environment. This question is also an excellent opportunity to mention what you know about the hiring company's sustainable design efforts.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I view sustainable design as any design that works to reduce a negative impact on our environment. I care deeply about the environment, so I encourage sustainable design at all times. We all need to do our part to develop and create sustainable designs that do not harm the environment. I choose to use environmentally safe products and incorporate recycled items as often as possible. This approach to sustainable design takes careful consideration at each project stage. These choices can be more costly; however, the materials are often more durable, lasting far longer than other fabricated materials. I do my part to upcycle and recycle everything that I can. If I am doing a residential or commercial renovation project, I will note what materials we can donate to non-profits, schools, or local low-income housing initiatives. As a Design Consultant, I have the opportunity to play an important part in protecting our environment, and I choose to design projects that do not require over-consumption of non-renewable materials. I was impressed to see that your firm earned an award for a recent hotel design that included sky terraces, holding nearly 1,000 planters filled with multiple species of plants. This project was impressive, and I would love to learn more about your firms' approach to sustainable design."
Written by Rachelle Enns on March 14th, 2021
Gallup
22. Do you consider yourself someone direct and forthright with others?
How to Answer
A Design Consultant often needs to deliver frank, matter-of-the-fact news to their clients or other project stakeholders. The interviewer wants to see evidence that you are a direct and honest individual. Show that you do not leave people hanging when answering questions about a project's direction or providing essential feedback. Talk to the interviewer about a time when you were forthright with a client, or another project stakeholder, ensuring that they had the direct information that they needed from you.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"Yes, I do consider myself to be direct with others. The most professional and respectful thing to do is to get to the point in a considerate way. I never sugarcoat a situation since that approach is rarely helpful on a design project. One example of my being direct is when one of my team members delivered a blueprint with errors. I noticed the errors and approached them privately; I said, 'There are errors in your report. I'd like you to fix these by the end of the day.' Using this approach, I pointed out the issue while being clear and direct on my expectation for resubmission."
Written by Rachelle Enns on March 14th, 2021
Job Satisfaction
23. Tell me your favorite, and least favorite, aspects of your current or most recent position.
How to Answer
This question is another way for the interviewer to assess if their position will be a good fit for you or if it will be a band-aid to repairing what you feel is not going right in your current or most recent position. When discussing your least favorite aspect of your current or most recent position, beware of complaining to the interviewer. The way you respond can completely change the vibe of the interview.
Take this question as an opportunity to shine when it comes to your ability to overcome challenges and dislikes. Describe the obstacles your previous employer offered you and how you thrived in that environment. Stay away from company gossip or drama. Avoid getting into a negative spiral from which you cannot recover!
When discussing your favorite aspect of your current/most recent role, stay away from company perks and choose to focus on something like growth, the culture, or your ability to make an impact. For example, avoid saying you enjoyed working at Company ABC because of the fantastic cafeteria. That's not why you worked there, and it's probably not why you're leaving.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"Every company has areas for improvement. My least favorite aspect of my current position is that I have very little autonomy when making decisions and building client relationships. The best part of this job and part of the reason I have stayed there for six years is that my coworkers are amazing, and there is a strong environment for professional development. I see that your agency offers many of these same opportunities and more. I'm excited to learn more."
Written by Rachelle Enns on March 14th, 2021
Problem Solving
24. Tell me about a time when a client was upset with a design choice you made. How did you handle the situation?
How to Answer
As a Design Consultant, you won't always get everything perfect with your clients on the first attempt. This sentiment is especially true if you are newer to your career or work with one-time clients on smaller projects where it can be more challenging to get to know them and their preferred style. The key to forming a compelling response is to show that you handled the situation with maturity, that you presented solutions to your client, and that you learned a lesson in the end.
Give a story-based example to this 'Tell me about a time...' question and organize your response using the STAR interview method. STAR is an acronym for Situation, Task, Action, Result. By following the STAR framework, you will provide a detailed story with actionable information, making it easy for the interviewer to follow along while picturing you in your element.
If this situation has never happened to you, that's great! Share that you have not encountered this challenge, and discuss what you would do in this hypothetical situation. Highlight the fact that you would offer exceptional service by presenting remedies to ensure the client walked away with a final product that made them happy.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"(Situation & Task) When I was fresh out of design school, I was not as forward about my client approach, and my system to projects wasn't as well-honed as it is today. There were times when I thought I knew better, and I made mistakes that were humbling but also fantastic lessons. I recall one client who would not look at the granite slabs that I presented for their kitchen and bathroom renovation project. He only looked from a small sample, despite my recommendation that we visit the showroom and look at a full-sized sample so that he could see the veining variations. In the end, the client did not like the granite that we had agreed on. He accused me of choosing a style that he did not choose. (Action) I asked the fabricator and the showroom manager to confirm that the granite installed was indeed the granite that the client had chosen. We presented various solutions, and finally, he agreed to 'learn to like' what he had chosen. (Result) It was not the ideal situation; however, what I learned was that I should be more insistent when it comes to the due diligence required on big decisions such as choosing granite."
Written by Rachelle Enns on March 14th, 2021
Problem Solving
25. Tell me about a time when you had to work with a difficult client. How did you approach communicating with this client?
How to Answer
The interviewer wants you to tell them about a specific time when you used your excellent communication skills to fix an issue. As a Design Consultant, you will come across clients with various personalities and communication styles. Even when you have a difficult client, the key is to remain positive and solution-focused.
Frame your reply to this 'Tell me about a time...' question by using the STAR interview method (Situation, Task, Action, Result). Begin by providing a high-level overview of the situation and describe the clients' difficult personality. Discuss what you did to improve communication, and be sure to highlight how you turned things around.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"(Situation) While working on a hotel renovation a few months ago, I worked alongside the hotel conglomerate's Senior Designer. This particular designer was very curt and did not offer much detail when it came to tasks or the overall project vision. (Task) As a contracted designer, I needed to prove my worth even more than when I work independently with a private client. (Action) I took the initiative to research the designers' previous projects to see if I could discover any common threads in their design work. I learned a lot by studying this person's previous projects and quickly reading between the lines on their brief instructions. (Result) In the end, the hotel project came out as a stunning work of art that I am incredibly proud to have in my portfolio. This designer and I came to work well together. Should another project arise with this client, I believe it would run even smoother the second time around."
Written by Rachelle Enns on March 14th, 2021
Scenario Based
26. Tell me about a design project that did not turn out as expected. What were the contributing factors, and how did you ensure a positive result?
How to Answer
As a Design Consultant, you are aware that some projects come with curveballs. The interviewer wants to know how you react when the inevitable happens. Tell a story of a time when you recognized that a project was off track, and you were able to recover the situation. Discuss some detail of the project and situation. Include what you believe contributed to the unexpected project result. Mention the action steps that you took, and then the overall positive impact. Discuss how you made efforts to align communication and expectations. Be sure also to highlight what you learned from the situation.
For 'Tell me about...' interview questions, try delivering a response by using the STAR interview technique. STAR is an acronym for Situation, Task, Action, Result. The STAR approach will help you form an engaging story that is easy for the interviewer to follow.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"(Situation & Task) Last year, I consulted on a design project for a clothing shop in a heritage building downtown. The owner had some pretty wild ideas that I felt my design team could execute. These ideas included massive iron displays suspended from the ceiling and a rotating display case built into the floor. Partway into the project, issues around the store's structure arose. We could not bring this clients' vision entirely to life while maintaining safety and keeping the building's structural integrity. The client did not understand the recommendations made by our architect, and communication broke down quickly. (Action) I know that there is an emotional element to design, especially when working with entrepreneurs who live and breathe their businesses. I called a meeting between myself, the client, and our senior architect. We rendered some new drawings and presented three alternate options for the client. (Result) Ultimately, the client chose one of the alternate options but somewhat begrudgingly. I knew that the client was more disappointed than angry because everything we presented made complete sense, and the issues were not the fault of anyone - they were simply due to the buildings' limitations. During this project, I learned a lot about conflict resolution, problem-solving, and the importance of outlining explicit expectations and potential roadblocks from the beginning."
Written by Rachelle Enns on March 14th, 2021
Teamwork
27. When it comes to project collaboration versus working independently, what is your preference, and why?
How to Answer
The interviewer wants to hear that you are open to working in teams and function independently. If you have a strong preference for one environment over the other, be sure to mention your preference while expressing that you will happily work in each type of environment. Avoid pigeonholing yourself as a person who can only work alone or only work a team's support. Flexibility is important as a Design Consultant since every day will bring different challenges.
Before your interview, carefully review the position description, check out the company website, and view their LinkedIn company page or employee profiles to understand the collaborative/independent nature of the role. This research will allow you to tailor your answer to the needs and approach of the hiring company.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"My answer depends on the project. I have passion projects that I enjoy, and I like to do these on my own or with an assistant who understands my style and approach. Those passion projects include working with designers and small business owners on displays and storefronts. When I work with a small business owner, it is a more personal approach, and I like the one-on-one intimacy. When working on larger scale projects such as commercial designs or hotel remodels, I prefer to work with other talented designers. I learn so much from others' expertise, and it also disperses the pressure when it comes to decision making or meeting tight deadlines. For me, the best part of being a Design Consultant is is that no day looks the same, and there are so many ways that I can use my gifts and abilities while also growing and learning from others."
Written by Rachelle Enns on March 14th, 2021
Teamwork
28. How well do you collaborate with others when it comes to design, style, and project vision?
How to Answer
Being a team player is often one of the top competencies that hiring companies seek! The interviewer wants to hear that you collaborate very well with others. As a Design Consultant, this skill is vital as you often work with various team members to get a project off the ground. Share that you enjoy collaborating with others, and then offer a story-based example of a time when you happily worked with others and saw a positive outcome.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I genuinely enjoy collaborating on design projects. Designers are so creative and unique! As creative types, our opinions can be strong, and design ideas can conflict; however, it is important to respect and be open to other people's ideas. Every time I get to work with another designer, I walk away with so much knowledge and inspiration. Two years ago, I joined a group of local designers and architects building a new and modern public library. There were many moving parts, and because the government was involved, every detail needed to be discussed and collectively decided on with stringent guidelines to follow. There was no room for error on this project. It was a huge challenge not only because of the political and budget-related logistics but also because of the variety of personalities involved. Today, the library is thriving, and it truly is an architectural and design masterpiece the community has embraced. I learned so much about myself as a designer, and I am proud of my contributions to that team."
Written by Rachelle Enns on March 14th, 2021
Teamwork
29. Describe a successful team-based design project. What was your role within the team, and how did you contribute to the projects' success?
How to Answer
As a Design Consultant, you know that no one project is precisely the same. Each project requires a great deal of flexibility from all team members and stakeholders. Teamwork is an essential component of pulling together a successful design project, so the interviewer wants to know that you are a positive contributing team member. The best design teams are not hierarchical. Instead, they are more free-flowing and innovative.
Using the STAR framework (Situation, Task, Action, Result), take the time to tell a story surrounding your ability to collaborate and help your team to generate a positive result. State your typical role in a team-based project, and describe how you contribute.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"(Situation) When I was working on the public library design project, there was conflict as we had to follow plenty of regulations and work alongside government employees. (Task) When I work as part of a design team, I often take on the role of 'people problem solver.' I can sense friction, and I can quickly see when a conflict is brewing. In times of disagreement, I have a natural ability to see all sides and communicate with others effectively to come up with a situation. (Action) In this instance, I would carefully listen during meetings and take note of communication roadblocks. I expressed that to succeed, we needed to have a shared language and vision. We needed to win together and lose together. I often identified forgotten tasks and project needs we had lost in translation between the designers and the contractors. I spent my time clarifying these issues by bringing together the designers and contractors in quick daily meetings. (Result) My approach took some time and a lot of effort, but we solved many communication issues along the way. Of course, I did not resolve all of the problems; however, the mediator role that I took helped the project to stay on track in many senses."
Written by Rachelle Enns on March 14th, 2021
Tough
30. Tell me something about yourself that I wouldn't know from reading your resume.
How to Answer
The interviewer wants to know what sets you apart from other design candidates, aside from the details provided on your resume. You are certainly not obligated to discuss personal matters such as your relationship status or dependents. Stick with a couple of interesting facts to show the interviewers that you are a real person, too. Your answer should be unique so that you are a memorable candidate! At the end of your response, remember to connect the factors you discuss and how they will ensure that you are a stellar choice for their Design Consultant opportunity.
Written by Rachelle Enns on March 14th, 2021
Answer Example
"I am an avid marathon runner and have traveled to 10 countries in the last eight years to compete in various races. I am a competitive individual and enjoy keeping fit. I believe my competitive nature will benefit me in this role as I will show a consistent drive to deliver my best work to your agency's projects."
Written by Rachelle Enns on March 14th, 2021