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How would you define really great customer support?
User Submitted Interview Answers
Empathize, acknowledge, and assist to the extent possble.
When you keep the customer satisfaction before and after the purchasing, as well as you can find the solution for customer complaints and problems with promptly.
Understanding the customer needs and being polite and courteous.
Going above and beyond for the customer and making sure you work efficiently and that you remain polite at all times.
Providind professional and helpful high quality assistance.
Listen carefully and tram customer well.
A great customer support is to provide customer satisfaction and exceed the customers expectations. Also being friendly, respectful to customers.
I apologies for him and tell him that I working for his issue and communicate with concerned team to resolve the problem.
Keeping the customer happy is the most important thing. Being polite, patient and giving them attention. You can throw in compliments from time to time customers definitely like that.