Credit Counselor Interview Questions
1. What are your career goals?
Note: We do not have professional answers for this career
User Answers
1. Is to enhance my knowledge and skills in telephone banking and excel in my position.
2. How would you respond to a client who has objections to getting on a debt management program?
Note: We do not have professional answers for this career
User Answers
1. Explain the process and reassure the client that we are here to help them get their debt on a plan that will be manageable to them.
3. How does phone work appeal to you?
Note: We do not have professional answers for this career
User Answers
4. Explain a time you had to deal with a difficult customer.
Note: We do not have professional answers for this career
User Answers
5. What would you say to an irate customer over the phone and how would you turn them around and diffuse the situation?
Note: We do not have professional answers for this career
User Answers
6. Why should we hire you?
Note: We do not have professional answers for this career
User Answers
1. Great at dealing ppl. ..... Very supportive team memeber.... Great sommunicator verbally and writing... I keep mysel fit.. And am a quick learner.
7. What are your greatest weaknesses?
Note: We do not have professional answers for this career
User Answers
1. I am very talktive. But I have worked on it and have started to use my weakness in building good relatiuon with the cx.
8. What are your greatest strengths?
Note: We do not have professional answers for this career
User Answers
1. My biggest strenght is the ability to communicate and by that listning effectively to the customers needs to ensure that they have th right produt that will solve their problem.
9. Where do you see yourself in 5 years?
Note: We do not have professional answers for this career
User Answers
1. I see myself in a much superior position with a lot of experience and knowledge.
10. How do you handle stressful situations?
Note: We do not have professional answers for this career
User Answers
1. I assess the situation and react to it rather than stress. If a customer is upset, I would focus on the task at hand.
11. What is the most difficult part of being a Credit Counselor for you?
Note: We do not have professional answers for this career
User Answers
1. When a client fails to finish the program due to a life altering situation and they call crying to be put back on the program.
12. Why did you choose to pursue a career as a Credit Counselor?
Note: We do not have professional answers for this career
User Answers
1. Being on the counseling program and sticking with it will be very rewarding in the end.
13. What credit advice would you give yourself?
Note: We do not have professional answers for this career
User Answers
1. Live within my means and try not to incur debt.
14. What is your favorite tip to give a client?
Note: We do not have professional answers for this career
User Answers
1. Being on the counseling program and sticking with it will be very rewarding in the end.
15. How would you rate your own credit?
Note: We do not have professional answers for this career
User Answers
1. I would rate my own credit as good.
16. Why do you want to be a credit counselor?
Note: We do not have professional answers for this career
User Answers
1. I have been dealing with the financial environment for a past 9 months and I have seen that there are many people who are in debt. I want to help them and provide them counselling to free them from debt.
17. What's your ideal company to work for?
Note: We do not have professional answers for this career