Correction Officer Interview

30 Correction Officer Questions and Answers by Rachelle Enns
| Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

How would you handle an inmate who constantly yelled at you and said extremely derogatory things to you?

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Correction Officer Interview Questions

  1. 1.

    How would you handle an inmate who constantly yelled at you and said extremely derogatory things to you?

      The interviewer will learn a lot about your character and workplace personality when you answer this question. As a correction officer you will come across inmates who will say anything to get a reaction out of you. Assure the interviewer that you have the ability to keep a level head.

      Rachelle's Answer

      "I am accustomed to this type of behavior now that I have worked as a correction officer for eight years. When I first began this career it did bother me, and I would take things personally, but now I let it slide. If disciplinary action needs to be taken I will follow those protocols; however, I know better than to show any emotional reaction in a situation like that."

      Rachelle's Answer

      "If an inmate said something extreme to me, I would ignore it. I know that as a corrections officer, my reaction will just fuel the fire and nobody will get anywhere. I try to remain professional and poised in all situations."

      Rachelle's Answer

      "I have had many insults thrown my way in my career and can say that I prefer to choose kindness over an angry reaction. If someone says something rude to me on a personal level, I can let it slide. I will remind them that my job is to protect others from their poor decisions. Keeping a level head is always the better answer, in my opinion."

      Anonymous Answer

      "Brush it off and don’t take it to heart. This is something you have to get used to in this type of environment. There are inmates who will do and say things just to get a reaction. Remain consistent, firm, and fair at all times."

      Rachelle's Answer

      You have some fantastic points! Be aware of using 'I' language instead of 'You' language. In an interviewer, 'You' statements can sound very removed, impersonal, and as though you are trying to give the interviewer a lesson :) I have made a re-phrase suggestion below.

      "If an inmate yelled at me or said derogatory things to me, I would brush it off. I don't take situations like that to heart. It is important that I would consider my environment and adapt, mentally. I am a consistent person and remain calm and fair in all situations."

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      Anonymous Answer

      "I would try to find out what causes him to yell at me and find out what's bugging him and try to talk to him."

      Rachelle's Answer

      This is a good approach. You could also try bringing in some factors from inmate psychology if you have any training or have done any reading on this.

      "I understand that inmates require a balance of physiological, social, and emotional needs which are often not met when incarcerated. If an inmate were aggressive with me, I would try to find out the basis of their behavior and talk it out."

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