35 Construction Manager Interview Questions & Answers
Behavioral
1. What is your greatest strength?
Why the Interviewer Asks This Question
This question is commonly asked at interviews to determine if your greatest strength will be an asset for the company. Look at the job announcement and review the qualities the company is looking for in its ideal candidate. Find keywords that describe traits you feel are your greatest strength and use one of those keywords in your response. For example, suppose the company is looking for a construction manager with excellent organizational, interpersonal, and problem-solving skills. In that case, tailor your response using one of those qualities you feel is your strongest.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When asked your greatest strength, you want to use a strength that is relevant to the job. Avoid using a skill or strength that will not benefit the company, such as excellent cooking skills or navigating without a compass. Use a strength that makes you stand out as the perfect person to hire for their organization.
Written by Krista Wenz on December 14th, 2021
Answer Example
"My greatest strength is my interpersonal skills. I am an active listener, communicate clearly, have compassion for those around me, and I can collaborate and work well with diverse groups."
Written by Krista Wenz on December 14th, 2021
Behavioral
2. What is your greatest weakness?
Why the Interviewer Asks This Question
This question is commonly asked during interviews. The interviewer wants to hear that you are self-aware and can identify areas of improvement. They also want to see how you set goals to improve an area of weakness and take measures to turn that weakness into a strength. Describe an area where you can improve related to the position and what you are doing to improve.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to avoid answering with a weakness that would prohibit you from successfully performing your job. If you describe your fault as being incredibly introverted, the interviewer might view that as something that would keep you from being an effective construction manager.
Written by Krista Wenz on December 14th, 2021
Answer Example
"My greatest weakness is creating PowerPoint presentations. I have the basics down, but I always ask for assistance when I need to add graphs or charts for a presentation. To improve, I bought a master class course on creating professional PowerPoint slide presentations. I have been moving through the course when I have time on the weekends and have already learned some valuable tools. Once I am done with the course next month, this should not be a weakness anymore."
Written by Krista Wenz on December 14th, 2021
Behavioral
3. There are times when we are placed under extreme pressure on the job. Tell about a time when you were under such pressure and how you handled it.
Why the Interviewer Asks This Question
Working as a construction manager, you know you will encounter extreme pressure and stress. You could be under pressure to meet a tight deadline, work within a budget, satisfy clients' demands, and personnel issues can arise. The interviewer wants to see how you handle the pressures of the job while gaining insight into your critical thinking, leadership, and problem-solving skills. Describe a recent project where it was a high-pressure situation and explain how you remained calm while working under stress.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to avoid answering that you could not handle the pressures of the job or that you walked off the job site to collect your thoughts. You must show that you can sufficiently handle any pressure or stressors that come your way.
Written by Krista Wenz on December 14th, 2021
Answer Example
"Most projects I have worked on have some degree of pressure placed on me. The most recent project where I was placed under extreme pressure was a supermarket build. We had a certain amount of time to complete the project, or the company would be charged a hefty penalty for every day we went over the deadline. The timeline was doable, barring any problems. Everything was running smoothly until a crane collapsed on the project due to high winds, taking out part of the roof and injuring three workers. The job was shut down until an investigation was completed, and then the roof needed to be repaired. This accident set us back a month, and it was going to be costly for the company. I decided it would be cheaper to work around the clock and bring in extra crews to complete the project on time. We ended up finishing two days early, but it was a very stressful month, indeed."
Written by Krista Wenz on December 14th, 2021
Behavioral
4. Tell me about a time when your supervisor criticized your work. How did you respond?
Why the Interviewer Asks This Question
There will be times that a supervisor will criticize your work, and how you accept criticism is what the interviewer wants to hear. No one likes their work to be criticized, but if you look at the criticism as constructive feedback to improve, you will become better at your job. Describe how you view criticism as an opportunity to grow into a better construction manager and how you responded when your supervisor critiqued your work in the past. If you have not been criticized as a construction manager, use another job where you were given feedback about your work.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When being critiqued or criticized about your work, it is common to become angry or defensive. You must avoid letting the interviewer know if you became angry or lashed out at your supervisor, and keep your response to the situation on a positive note.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I have not had a supervisor criticize my work as a construction manager, but I have had work critiqued in the past. I worked as a stonemason apprentice, and my supervisor criticized my first attempt at building a rock wall. He said the wall was uneven and looked like a five-year-old made it. At first, I was embarrassed because he said that in front of the entire crew, and everyone laughed, but then I responded by using humor and said that my three-year-old could probably do a better job than me. The supervisor laughed and said he was joking with me but that I had room for improvement in choosing the correct rocks. I asked him to demonstrate what he meant because I wanted to do the best job possible. I view criticism as feedback which helps me improve in any role I am in."
Written by Krista Wenz on December 14th, 2021
Behavioral
5. What was the most difficult period in your life, and how did you deal with it?
Why the Interviewer Asks This Question
When an interviewer asks about a difficult period in your life and how you dealt with it, they want to see how you can handle personal and professional challenges. They can assess how you handle adversity and how well you might balance job responsibilities during challenging times in your life. Describe a personal or professional challenge that you consider the most difficult period in your life and how you responded to the situation. How you respond also shows them what you consider a hard moment, and they can determine if you will be tough enough for the job.
Written by Krista Wenz on December 14th, 2021
What to Avoid
It is alright to talk about a sad time in your life since that is probably the most difficult period you have gone through. However, you want to avoid talking for too long about this dark period while staying in control of your emotions. You are not trying to gain sympathy; you are merely answering the question.
Written by Krista Wenz on December 14th, 2021
Answer Example
"The most difficult period in my life was when my wife was diagnosed with stage 4 cancer and given six weeks to live. We had a two-year-old daughter at the time, and I could not imagine losing my wife and the mother of my child. My wife opted out of chemo and radiation so she could live her life to the fullest before her death. I took two months of family leave to be with my wife and daughter and was with her when she died. Having that quality time made it easier for me to accept her passing, and it was a relief knowing we had that time together. After her death, I went back to work and met with a grief counselor once a week for three months. While it was the most challenging time in my life, caring for a young daughter made me quickly work through my grief."
Written by Krista Wenz on December 14th, 2021
Direct
6. What do you know about the projects we typically do at our company?
Why the Interviewer Asks This Question
Before applying to the job, you most likely researched the company to see their work projects. You can visit the company, talk to staff, read online reviews, and look at the company website to learn more about the company. The interviewer wants to see that you have done your research, which shows your enthusiasm and excitement for working for them. Describe the types of projects they work on and any other information that will make you stand out, such as any awards or recognition they have from working on these types of projects.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When you answer, you want to be detailed in your response and avoid a short answer. For example, suppose the company describes on their website that they build custom residential homes that appeal to multigenerational families. In that case, you don't want to simply answer that the company builds residential homes. Be as detailed as possible to show you have done your homework.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I found when researching your company that you work on four types of projects: residential homes, condominiums, active living homes for retirement age, and multigenerational homes. I am impressed with the fact that your company has been awarded the Prestigious Excellence Award three years in a row for your multigenerational home designs, and I would be honored to work with your company on all types of projects."
Written by Krista Wenz on December 14th, 2021
Direct
7. How many times did you miss work last year, and why?
Why the Interviewer Asks This Question
When an interviewer asks about your work attendance, they want to see how dependable you are as an employee. They do not want to hire a construction manager they cannot rely on to show up for work. Describe how many sick days you took and why, and include vacation days in your response.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to be honest in your response, but you may not be looked at as a favorable candidate if you called out from work repeatedly. Avoid answering that you missed work because the company cheated you out of paying overtime or that you felt entitled to take days off. You do not want to speak negatively of your previous employer under any circumstance.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I missed work seven days last year when I used my vacation time, which was mandatory to use every year. It would not roll into the following year if I did not use my time. I also missed work three days when my father died, and I was able to use family leave time to go to the funeral."
Written by Krista Wenz on December 14th, 2021
Direct
8. Do you have reliable transportation?
Why the Interviewer Asks This Question
The interviewer cannot ask you if you own a vehicle as it can be viewed as discriminatory, but they can ask if you have reliable transportation if it is a job requirement. They want to see that if hired, you will be responsible and show up to work on time and that transportation will not be an issue. Reliable transportation can be a personal vehicle, a motorcycle, public transportation, a taxi, carpool, bicycle, or walking. Describe how you plan to get to work if they offer you the job.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to avoid responding in a way that makes the interviewer question your mode of transportation. For example, if you answer that you have an old car that breaks down sometimes or has trouble starting in cold weather, the interviewer might not view your transportation as reliable. If you own an unreliable vehicle, describe an alternate method that will be more reliable, such as a taxi or bus.
Written by Krista Wenz on December 14th, 2021
Answer Example
"Yes, I have a two-year-old Ford F-350 that is very reliable. I bought it new and have never had any issues with it. I follow regularly scheduled maintenance and keep it in excellent condition."
Written by Krista Wenz on December 14th, 2021
Direct
9. How important is safety to you?
Why the Interviewer Asks This Question
On any construction site, safety should be your top priority. Many things can happen on a project that could injure, disable, or kill a worker, and the interviewer wants to hear that you take safety seriously. There are many laws and regulations regarding safety, and the interviewer wants to be assured that you follow these guidelines to prevent accidents on the job site. Give an example that shows how important safety is to you.
Written by Krista Wenz on December 14th, 2021
What to Avoid
Avoid answering that safety is not that important and that the employees are adults and can take care of themselves. If you give any flippant response, the interviewer will immediately decide that you are not the best candidate for the company. They are looking for a construction manager who lists safety as a top priority.
Written by Krista Wenz on December 14th, 2021
Answer Example
"Safety is my number one priority on any project. Before starting a project, I hold a safety meeting with my crew and explain what safety measures need to be followed. I require hard hats, steel-toe boots, and long pants on every project. When operating specific tools and machinery, I require eye and hearing protection. When warranted, gloves are provided to all employees, and when working above six feet off the ground, safety harnesses are to be used. I value all crew members and want them to go home safe and uninjured at the end of the day."
Written by Krista Wenz on December 14th, 2021
Discovery
10. Why do you want to work for our construction company?
Why the Interviewer Asks This Question
Before applying to the job, you most likely researched the company to see if they were a company you wanted to work for. You can visit the company, talk to staff, read online reviews, and look at the company website. The interviewer wants to see that you have done your research, which shows your enthusiasm for working for them. Describe the reasons you want to work for their company while finding unique qualities that make their company stand out from others.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When responding to why you want to work for their company, do not mention money or benefits. If you say you want to work for their company because they pay the highest in the industry, you will look as if you are only applying for monetary reasons and not because you are interested in other aspects of the company.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I want to work for your company because you are known in the industry for integrating cutting-edge technologies that enable you to be at the forefront of innovation and sustainability. I like your mission statement, which highlights your vision of benefitting communities through sustainable living. I hold the same values and want to be a part of your award-winning team."
Written by Krista Wenz on December 14th, 2021
Discovery
11. Tell me something about yourself that is not on your resume.
Why the Interviewer Asks This Question
When the interviewer asks this question, they want to learn more about you than what is on your resume. While you can pack a lot into a resume, some achievements, recognition, or awards don't make it due to room on your resume or CV. Give an example of a professional achievement you are proud of relative to the position of construction manager.
Written by Krista Wenz on December 14th, 2021
What to Avoid
While you can tell the interviewer a personal achievement that is not on your resume, it is best to describe something about yourself that relates to the job position. Avoid talking at great length when answering this question, and be sure not to cite your resume word for word. The interviewer wants to learn something new about you that they have not already read or heard during the interview.
Written by Krista Wenz on December 14th, 2021
Answer Example
"Something that is not on my resume but I am proud of is being placed on the Dean's List four years in a row at Everglades University. I achieved commendation for maintaining a 4.0 cumulative GPA throughout eight semesters as a full-time student while also working full-time in construction."
Written by Krista Wenz on December 14th, 2021
Discovery
12. What is your greatest personal achievement?
Why the Interviewer Asks This Question
The interviewer will ask about your greatest personal achievement to see what inspires and motivates you. How you respond shows the interviewer what you value and perceive as an achievement. They will also know if you set personal goals and follow through to reach your dreams. What you achieve in your personal life reflects on your professional life, as well.
Written by Krista Wenz on December 14th, 2021
What to Avoid
Avoid mentioning an achievement that might be considered immature or unprofessional, even though it is a personal achievement. An example would be saying that your greatest personal achievement is winning a beer pong champion title while attending college or something else along those lines.
Written by Krista Wenz on December 14th, 2021
Answer Example
"My greatest personal achievement was training for and completing the Ironman competition, placing in the top five in my age group. I'd never competed in anything before and decided a year before the race to start training. My goal was to be in the top five, which I accomplished. To date, that has been my greatest personal achievement."
Written by Krista Wenz on December 14th, 2021
Discovery
13. What three words would your previous employer use to describe you?
Why the Interviewer Asks This Question
The interviewer can call your previous employer for a reference, but they want to hear how you think your previous employer would describe you. If you have a letter of recommendation or an employee performance review, use three words that your previous employer used to describe you. It is best to review the job announcement and find keywords the company used to describe their ideal candidate, showing that you have the qualities they are looking for in a construction manager. After telling the interviewer the three words they would use to describe you, give an example of why they used those words.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When answering with three words your previous employer would use to describe you, avoid any terms that can be construed as a negative quality. You might be a person who jokes around or uses humor on the job, but if you describe yourself as comical, the interviewer may view that as unprofessional.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I have a letter of recommendation from my previous employer, and they described me as honest and dependable with excellent interpersonal skills. They said they trust me with any of their clients and crew, and if I say I will do something, I follow through. In my five years with the company, I called in sick three times due to having pneumonia, which was backed up with a doctor's note. They described my interpersonal skills as excellent and said I could communicate effectively with a diverse group of people."
Written by Krista Wenz on December 14th, 2021
Discovery
14. What do you like least about working as a construction manager?
Why the Interviewer Asks This Question
The interviewer wants to hear what you like the least about working as a construction manager to ensure you have the qualities they are looking for in a candidate. Describe what you like least, then explain how you work around that aspect of the job. You want to end on a positive note, showing that what you dislike will not keep you from performing your job.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to avoid responding with something that could be a deal-breaker for the interviewer. For example, if you say you do not like working with people, you will not be considered for the position since construction management is a people-oriented profession.
Written by Krista Wenz on December 14th, 2021
Answer Example
"What I like least about working as a construction manager is working in humid conditions. I can handle the heat just fine, but it makes it more challenging when you add humidity. Over the years, I have found I am starting to acclimate to the humidity, but it is still not enjoyable. I make sure to drink plenty of fluids, wear breathable clothing, and take breaks where there is air conditioning."
Written by Krista Wenz on December 14th, 2021
Discovery
15. Where do you see yourself in five years?
Why the Interviewer Asks This Question
It is expensive for companies to hire employees, and the interviewer wants to see if you see yourself with their company in five years or if you will be a short-term hire. The interviewer also wants to hear if you have set professional goals for yourself and plan to further your education. Describe where you see yourself in five years with this company and any plans for professional growth.
Written by Krista Wenz on December 14th, 2021
What to Avoid
It is best not to say that you see yourself taking over the interviewer's job or that you see yourself becoming the company's CEO. The interviewer might feel threatened by you and feel that their job is in jeopardy if they offer you the position.
Written by Krista Wenz on December 14th, 2021
Answer Example
"In five years, I see myself obtaining my master's degree in construction management and leading your alternative construction team. I like that your company offers room for professional advancement, and I can see myself growing within your organization."
Written by Krista Wenz on December 14th, 2021
Discovery
16. What do you like to do in your free time?
Why the Interviewer Asks This Question
The interviewer will ask what you enjoy doing in your free time to learn a little about your personality and outside interests. The interviewer wants to see that you have hobbies or activities that will help you de-stress from the pressures of the job and if your likes and interests align with others on the team. Describe what healthy activities or hobbies you like to do in your free time.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to avoid answering with activities that the interviewer may deem unhealthy or unprofessional, such as going bar hopping with your buddies, going to adult entertainment clubs, or going to raves with your friends. Even if you enjoy these activities and find them relaxing, you want to answer with a more wholesome activity you enjoy doing in your free time.
Written by Krista Wenz on December 14th, 2021
Answer Example
"When I have free time, I like to spend it going on long motorcycle rides, working on projects around my house, visiting my parents and brothers, and playing the guitar. I recently learned how to play the guitar and find it very relaxing. I also like to read true crime novels and build furniture in my workshop."
Written by Krista Wenz on December 14th, 2021
Discovery
17. How do you define excellent customer service?
Why the Interviewer Asks This Question
In the construction industry, you will be working closely with customers. The customers are what makes the industry profitable, and if excellent customer service is not provided, the customers will not leave good reviews or refer your company to others. The interviewer wants to determine if your idea of excellent customer service aligns with their values. Describe how you define excellent customer service and give examples of how you provide this service to all customers and clients.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When defining excellent customer service, be genuine in your response and do not use cliches like "the customer is always right" or "the customer knows best." If you respond in a derogatory manner, it shows you do not care about providing excellent customer service.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I define excellent customer service as treating all customers with respect while actively listening to what they want and need. I greet all customers with a smile, ask how they are doing, and do everything possible to ensure they are satisfied with our work. If for some reason they are unhappy with something about the project, I do what is needed to correct the problem."
Written by Krista Wenz on December 14th, 2021
Discovery
18. What is your favorite type of project to work on?
Why the Interviewer Asks This Question
Working as a construction manager, you will work on many different projects. Some companies only work on residential homes, while others build commercial structures. Review the job announcement and company website to see what types of projects the company works on, and include that type of project in your response with why you favor this type of project. The interviewer wants to hear that you enjoy working on the types of projects they offer.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to steer clear of saying your favorite project is something the company does not offer. For example, if the company builds condominiums and you say your favorite projects are working on single-family homes, you may not be considered an ideal candidate.
Written by Krista Wenz on December 14th, 2021
Answer Example
"My favorite type of project to work on is managing a condominium project. I like the complexity of a large build and enjoy seeing these large projects come together."
Written by Krista Wenz on December 14th, 2021
Discovery
19. Why did you choose a career as a construction manager?
Why the Interviewer Asks This Question
The interviewer wants to hear what inspired you to pursue a career as a construction manager to see what motivates you in this profession. Your response will also give them insight into your experience and personality to determine if you are the right candidate for their company. Describe how you decided to become a construction manager and the path you took.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When responding to this question, you want to avoid saying you chose this career to "boss people around" or because the pay and benefits are good. You want to keep your answer positive and inspiring.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I chose a career as a construction manager after meeting with a guidance counselor in high school. I like working with my hands and building things, and I also showed leadership qualities after being nominated as class president in my school. My counselor had me take some tests and determined that a career as a construction manager came up as number one. Taking her advice, I started working in construction after graduating high school and enrolled in construction management courses at my local university. While working in construction, I was quickly promoted and assigned greater responsibilities. After receiving my bachelor's degree, I was promoted to construction manager and find this is the best fit for me in the construction industry."
Written by Krista Wenz on December 14th, 2021
Discovery
20. Give me an example of when you took a risk to achieve a goal. What was the outcome?
Why the Interviewer Asks This Question
When an interviewer asks you a question about taking risks, they want to assess your problem-solving and critical thinking skills. As a construction manager, you must think on your feet and quickly handle problems and find solutions as they arise. Describe a risk you have taken to achieve a goal and the positive outcome you achieved.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to avoid describing a risk that the interviewer might feel could detriment their company if they hire you. If you describe a risk that could cost the company a large amount of money or their reputation, they might be hesitant to consider you for the job.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I was the construction manager on a large residential home project, and my clients were out of the country and could not be reached. We were at the point where the tile was scheduled to be installed, and I received a call saying the tile the clients chose was discontinued. I had to risk choosing a different tile to stay on schedule since we were to have the home completed before the clients returned. The risk was that they might not appreciate me making that decision for them, but I had no other choice if we wanted to meet the deadline. I picked out a tile close to what they had chosen and had the crew install it. When the house was completed and the clients returned, they were pleased with my decision and said they liked the tile I chose better than what they had picked out."
Written by Krista Wenz on December 14th, 2021
Education
21. Tell me about your education and how it has helped you become a construction manager.
Why the Interviewer Asks This Question
Most companies require their construction managers to have a bachelor's degree relevant to the industry, such as construction management, civil engineering, architecture, or construction science. However, some organizations will hire construction managers without a degree if they have extensive experience working in construction. If you made it to the interview, you must meet the company's educational requirements. Describe your education and work experience that qualifies you to work as a construction manager.
Written by Krista Wenz on December 14th, 2021
What to Avoid
Avoid talking about education or work experience that is not relevant to the position. Suppose you have an associate's degree in general studies and a bachelor's degree in construction management. In that case, you only need to mention the bachelor's degree since it is relative to the construction manager position.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I have a bachelor's degree in construction management from Park University. Before obtaining my degree, I worked for three years as an apprentice for a large construction company in Montana, where I gained on-the-job training working on a construction crew. My work experience and education have helped me become a construction manager by teaching me all aspects of managing small and large-scale projects."
Written by Krista Wenz on December 14th, 2021
General
22. Do you have any questions for me?
Why the Interviewer Asks This Question
The interviewer will typically ask this question at the end of the interview to see if you have questions not covered in the interview or job announcement. It is best to ask a question or two, which shows your enthusiasm to learn everything about the company or position. Excellent questions to ask are about the job's specifics, when they are looking to fill the position, how long the interviewer has worked for the company, what they like most about the company, or what they like least about the organization.
Written by Krista Wenz on December 14th, 2021
What to Avoid
Questions to avoid are ones that are answered when reading the company website or job announcement or questions about the pay and benefits. If the salary and benefits package were not listed on the job posting, Human Resources would cover those questions when you are offered the job.
Written by Krista Wenz on December 14th, 2021
Answer Example
"Yes, thank you, I do have a few questions about the company culture. How long have you worked here, and what do you like most about the company?"
Written by Krista Wenz on December 14th, 2021
Leadership
23. What do you enjoy most about leading a construction crew?
Why the Interviewer Asks This Question
There can be many aspects of leading a construction crew that construction managers enjoy. The interviewer wants to hear what you enjoy the most to see if your values align with the company culture. You want to respond with a positive aspect of what you enjoy, such as mentoring new workers, improving employee morale, or inspiring others to be the best they can be.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to avoid mentioning aspects that could be construed as unfavorable, such as you enjoy bossing others around, you don't have to provide as much physical labor as construction workers, or that you enjoy making more money than others. Show your passion for your work when describing what you enjoy the most about your job.
Written by Krista Wenz on December 14th, 2021
Answer Example
"What I enjoy most about leading a construction crew is seeing my crew refine their craft and excel in their work. I love when we have someone new to construction and seeing how the crew will help guide the person to become the best they can be. For me, it shows that my leadership skills have rubbed off on my crew, which makes me feel that I am doing a good job leading them."
Written by Krista Wenz on December 14th, 2021
Leadership
24. Describe your leadership style.
Why the Interviewer Asks This Question
There are many different leadership styles, such as participative, delegative, transformational, and authoritarian, to name a few. The interviewer wants to see if your leadership style aligns with the company culture and if you would be a good fit for the team. If you can find out the company culture and leadership style before the interview, you will be better prepared to answer the question. Review the company website and the job announcement to determine what they are looking for in a leader and formulate your response accordingly.
Written by Krista Wenz on December 14th, 2021
What to Avoid
Suppose you determine that the company is looking for a construction manager who leads by example and is comfortable delegating tasks. In that case, you want to avoid saying that you are an authoritarian leader who is a dictator and leads by power. You want the interviewer to know that you will align with the company's values and provide the type of leadership they are seeking.
Written by Krista Wenz on December 14th, 2021
Answer Example
"My leadership style is transformational. I like to work with my team and inspire and motivate them to achieve their best. I like to lead by example and trust my team to do their work without micromanaging them. I believe this type of leadership style allows my team more room to be creative, innovative, and independent."
Written by Krista Wenz on December 14th, 2021
Leadership
25. When have you led a project before? How was the outcome?
Why the Interviewer Asks This Question
The interviewer wants to learn about your construction management experience to ensure you are a good fit for the company and have the required expertise. You can mention how many projects you have led and use a recent one as an example that had a favorable outcome. Describe why the outcome was favorable and explain any difficulties you encountered along the way. Showing the interviewer that you can handle adversity and still have a good result shows leadership, critical thinking, and problem-solving skills.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to avoid talking about a project that did not have a favorable outcome, which would make you seem as if you do not have the construction management skills to turn a project around. If you have not led a project before, explain to the interviewer that you are new to the industry and describe another type of project you led, whether in school or another industry.
Written by Krista Wenz on December 14th, 2021
Answer Example
"In my five years of working as a construction manager, I have successfully led eight large projects with favorable outcomes. The most recent project I led was on the remodel of an old theatre. We found early on that there was dry rot and mold in the basement and foundation and that radon was detected in large amounts. We had to extract and alleviate the radon issue, which required special permits that took a while to obtain. This drawback cost us some time, but we were still able to complete the project on schedule."
Written by Krista Wenz on December 14th, 2021
Operational
26. How do you handle crew members who are late to work?
Why the Interviewer Asks This Question
Depending on the company and how it operates, you may be responsible for disciplining crew members. Some companies have a foreman or superintendent who will oversee and discipline the crew, but at times, that may be your job as a construction manager. The interviewer wants to see what approach you take when crew members are late to determine if your leadership and supervisory skills align with the company culture. Describe how you handle workers who are late.
Written by Krista Wenz on December 14th, 2021
What to Avoid
While you must discipline employees if that is part of your job description, interviewers want to hear that you are calm and rational and have problem-solving skills. Avoid saying that you would yell at the employee, ask them to leave the job site, or fire them on the spot. You want to find out why they were late and caution them to be on time in the future.
Written by Krista Wenz on December 14th, 2021
Answer Example
"In my last position, it was the foreman's job to discipline crew members. If I were in charge of a crew and if one of them were late, I would take them aside and have a private conversation, asking them why they were late to work. If they had a valid reason, such as they encountered an accident on the way to work or they had a flat tire, I would ask them to give me a call in the future to notify me that they would be late. When I am in charge of a crew, I make sure from the start that they understand the importance of being to work on time, and I give them my contact information as well to advise me if they are running late."
Written by Krista Wenz on December 14th, 2021
Operational
27. How do you manage your time?
Why the Interviewer Asks This Question
One of the qualities of a good construction manager is time management skills. Most projects run on tight schedules, and the interviewer wants to see that you are organized and manage your time well. If you do not manage your time, projects can run past the deadline and create problems for the company. Describe how you manage your time, including your process of time management.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When responding to how you manage your time, avoid saying that you have poor time management skills, your projects run over schedule, or that you "wing it" and hope everything falls into place. The interviewer wants a construction manager who is organized and manages their time well.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I manage my time very well. I am incredibly organized and use project management software which allows me to see the project schedule at a glance and see what tasks need to be prioritized. I have a whiteboard on every project with a list of required tasks and will delegate tasks when possible. I conduct weekly meetings with the team so I can speak with everyone in one place, which saves me time going to each person and asking them about their needs or concerns."
Written by Krista Wenz on December 14th, 2021
Operational
28. How do you built rapport with your crew?
Why the Interviewer Asks This Question
As a construction manager, it is essential to build rapport with your crew. You are in a leadership position, and you want them to trust and respect you. The interviewer wants to hear how you build rapport to determine if you are compassionate, sincere, and have the leadership skills they are looking for in an ideal candidate. Some ways to build rapport with your crew are to be transparent and open, listen and empathize with others, show a genuine interest in them and their families, and praise their work publicly.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When answering how you build rapport with your crew, you want to avoid responding in a way that the interviewer could construe as unprofessional, such as taking the team out for drinks at the end of the workday or bringing beers to the crew every Friday. While these might be great team-building activities, they will not make you look favorable to the interviewer.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I build rapport with my crew by developing trust with them. I want to know who my crew members are, and I ask them questions about their families. I am genuine and let them get to know me as a person, and I listen to their wants and needs. I feel that employee morale is kept high when the work environment is good-natured yet professional. I also build rapport by supporting my crew and praising them for a job well done."
Written by Krista Wenz on December 14th, 2021
Operational
29. Explain to me how you handle change orders.
Why the Interviewer Asks This Question
Change orders are a part of any construction project and can be a source of dispute among clients, construction managers, the construction crew, and designers. Change orders also contribute to completion delays and cost overruns. The interviewer wants to hear your process of working with change orders to ensure there are no communication or legal problems, or issues with going over the project's deadline. Describe your method of dealing with change orders on a project.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When there are change orders on a project, the changes should be written down and signed by you and the client. There should also be a clause in the contract about change orders, and the client should be aware that these changes could delay the project's completion. You want to avoid a verbal change order without putting them in writing or agreeing that the changes can be made at no additional cost.
Written by Krista Wenz on December 14th, 2021
Answer Example
"There have been change orders on almost every project I have worked on. I handle change orders by having a clause in the contract that describes change orders that the client and I sign. I make sure the client understands what constitutes a change order, the fees associated with the changes, and the amount of time we may go over on the project's completion based on the changes. When a client wants something changed during the project, I write up the change order and the costs required to make the change. I then have the client sign the change order before any work is done."
Written by Krista Wenz on December 14th, 2021
Operational
30. Give me an example of a project that best describes your organizational skills.
Why the Interviewer Asks This Question
As a construction manager, having organizational skills is a must for projects to run smoothly. You must be organized with the daily schedule, your crew, outside vendors, the budget, inspectors, and other trades. Give an example of a recent project where your organizational skills are highlighted so the interviewer can determine if you are the best candidate for the job.
Written by Krista Wenz on December 14th, 2021
What to Avoid
If your organizational skills are not the best, you want to avoid telling the interviewer that you are sometimes disorganized. Since organization skills are such a solid quality to have as a construction manager, you may be passed over as a candidate.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I consider myself a highly organized person and take pride in my skills. An example of a project that highlights my organizational skills was the last project I worked on. I was in charge of a condominium complex we were renovating and had to manage multiple construction crews, outside firms, heavy equipment, building inspectors, and liaison with the homeowners. We had a six-month deadline to complete the project, so I needed to remain highly organized. The best way I stay organized is with project management software, where I can work directly with my team online, prioritize tasks, and delegate what needs to be accomplished each day. Even though it was a large project, we finished ahead of schedule and without complications."
Written by Krista Wenz on December 14th, 2021
Situational
31. What would you do if you saw a crew member not wearing a hard hat when they are required to?
Why the Interviewer Asks This Question
Safety is a top priority on any construction site, and the interviewer wants to ensure you have the same view. The interviewer also wants to see that you have leadership skills and are not afraid to speak up when needed. They want to hear that you will ask the employee to follow the job requirements and stay safe on the job. Describe your approach with an employee who is not following proper safety procedures.
Written by Krista Wenz on December 14th, 2021
What to Avoid
Since safety is such a high priority in the construction industry and heavy fines can be placed on the employer if a worker is injured, you want to avoid responding as if it is not a problem for an employee not to wear their hard hat. If you avoid calling out a minor infraction, the interviewer might question your leadership and conflict resolution skills.
Written by Krista Wenz on December 14th, 2021
Answer Example
"If I saw a crew member not wearing a hard hat, I would ask them why they aren't wearing it. If it were because it did not fit right, I would find one that fits. If they were not wearing it because they did not feel it was necessary, I would remind them that the law requires employees to wear them, and the company could be fined, and the employee could be injured."
Written by Krista Wenz on December 14th, 2021
Situational
32. Tell me about a problem you encountered while working with an outside firm on a construction project and how you overcame it.
Why the Interviewer Asks This Question
Working as a construction manager will require you to work with other trades and outside firms on construction projects. At times, problems can arise working with others, and you will need to use leadership, critical thinking, and problem-solving skills to overcome the issue. The interviewer wants to hear that you have these qualities and will be the best person to hire. Describe a problem you encountered with an outside firm and explain what steps you took to rectify the situation.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When describing the problem you encountered with an outside firm, avoid speaking negatively of anyone involved. When you talk negatively about others, it shows that you may not have the character and morals the company is looking for in a Construction Manager.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I encountered a problem on my last project while working with a civil engineering firm we had hired. The plans had gone through the planning department and were approved. Our crew had installed the rebar for the foundation according to the engineer's rebar schedule, and when the inspector came out, the work did not pass inspection because the rebar schedule was incorrect. I had to have the civil engineer come out and redo the rebar schedule to pass the inspection. The engineering firm said that we would have to pay extra to draw up new plans, but I insisted this was their mistake and therefore they would have to pay. In the end, they drew up the correct rebar schedule at no charge, and the project passed the next inspection."
Written by Krista Wenz on December 14th, 2021
Situational
33. How do you deal with an angry client?
Why the Interviewer Asks This Question
There are times as a construction manager that you may have a client who is angry about something on a project. The interviewer wants to hear how you handle and resolve conflict and have a calm temperament while doing so. In addition to your conflict resolution skills, the interviewer will also see your problem-solving and interpersonal skills at work. Describe how you have worked with an angry client and how you came to a resolution.
Written by Krista Wenz on December 14th, 2021
What to Avoid
When working with an angry client, you want to avoid telling them to calm down, relax, or chill out. When you do not acknowledge the problem and ask them to be calm, it exacerbates the problem and makes them angrier. You also want to avoid walking away from the client without addressing the issue, yelling at them, or referring them to someone else. As the construction manager, you should listen to the client and find a solution to the problem.
Written by Krista Wenz on December 14th, 2021
Answer Example
"When I have an angry client, I want to find out what is bothering them and rectify the situation. I ask to speak with the client in private and listen to what they say while remaining calm and undefensive. After my client tells me why they are angry, I repeat what they said to show I was listening and ensuring I understood what they were saying. I then decide how to handle the situation and tell the client that I will take care of the issue. I have found that the client feels better after I acknowledge the problem that is upsetting them, and they are assured I will take care of it."
Written by Krista Wenz on December 14th, 2021
Situational
34. Describe a situation where you had to use conflict management skills.
Why the Interviewer Asks This Question
In any profession, there will be conflict in the workplace at some point. The interviewer wants to hear when you have had to manage conflict in the workplace to see if your conflict management and leadership skills align with the company's values and culture. They want to know that you address conflict immediately and hear how you resolve the issue. Use an example of when you have had to use your conflict management skills as a construction manager.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You must avoid speaking poorly about others when using your conflict management skills. You also want to avoid blaming a particular person and be objective in your views.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I had a recent project where there was a dispute between the sheetrock crew and the plumber. The sheetrock crew installed the sheetrock after being told the plumber was finished. The plumber realized he forgot to add something to the plumbing and tore part of the sheetrock out to complete the work. The sheetrock crew asked the plumber to pay to repair the work, and he refused. I intervened and scheduled a meeting between the sheetrock crew and the plumber. During the meeting, the plumber admitted he had forgotten a piece of the plumbing and said he was in the wrong and agreed to back pay for the repair work. I drew up an agreement, which everyone signed, and the problem was resolved."
Written by Krista Wenz on December 14th, 2021
Teamwork
35. How do you define teamwork?
Why the Interviewer Asks This Question
Working on a team is an essential component in the construction industry, and the interviewer wants to hear how you define teamwork to determine if you are a good fit for their team. One definition of teamwork is the ability of team members to work together, communicate effectively, anticipate and meet each other's demands, and inspire confidence, resulting in a coordinated collective action. Give your definition of teamwork and how you feel it is essential in this industry.
Written by Krista Wenz on December 14th, 2021
What to Avoid
You want to avoid saying that you do not believe in teamwork and prefer to work independently or give the interviewer any reason to think you are not a team player. You want to show you value diverse groups of people with various knowledge and expertise working together to achieve a common goal.
Written by Krista Wenz on December 14th, 2021
Answer Example
"I define teamwork as a group of people who collaborate on a project, working together to achieve a common goal. Teamwork is essential in this industry, as everyone who works on the team brings different skills, ideas, and techniques that others can learn from."
Written by Krista Wenz on December 14th, 2021