MockQuestions

Concierge Mock Interview

To help you prepare for your Concierge interview, here are 25 interview questions and answer examples.

Concierge was updated by on February 5th, 2018. Learn more here.

Question 1 of 25

Would you say you are a better verbal or written communicator?

In which manner do you prefer to communicate - written or verbal? Discuss your preference with the interviewer and support your answer.

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25 Concierge Interview Questions & Answers

Below is a list of our Concierge interview questions. Click on any interview question to view our answer advice and answer examples. You may view six answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.

  • 1. Would you say you are a better verbal or written communicator?

  • 2. We have had concerns about employee theft recently. What would you do if you caught an employee stealing?

  • 3. Tell me about yourself.

  • 4. Where do you see yourself in five years?

  • 5. How did you maintain a good relationship with your most recent hotel/department manager?

  • 6. When have you worked with a diverse group of people?

  • 7. Do you prefer doing work on a routine day-to-day basis or do you prefer mixing up your routine occasionally?

  • 8. Give me an example of a time when you went above and beyond.

  • 9. Were you permitted to accept tips in your previous role?

  • 10. Poise and professionalism is required of you. Do you feel that you possess these qualities?

  • 11. Many of our patrons are business professionals. Tell me about your ability to fit in with this demographic.

  • 12. When have you had to shift your priorities in response to sudden changes?

  • 13. What experience do you have using team-based messaging applications?

  • 14. How do you handle stress on the job?

  • 15. Why should we hire you?

  • 16. What is your greatest weakness? What are you currently doing to improve it?

  • 17. Why did you choose to become a concierge professional?

  • 18. How would your co-workers describe your attention to detail?

  • 19. What is the highest end restaurant within five miles of here?

  • 20. Have you ever experienced bad customer service? What did you learn from it?

  • 21. Would you be willing to work over 40 hours a week?

  • 22. What tools do you use when finding local suggestions for tourists?

  • 23. How well do you know this surrounding area?

  • 24. Why do you want to work for our hotel?

  • 25. Have you ever been yelled at by a patron? How did you handle the situation?