How to Answer: How do you handle a larger than average workload?
Advice and answer examples written specifically for a Claims Adjuster job interview.
25. How do you handle a larger than average workload?
Why the Interviewer Asks This Question
The interviewer asks how you handle a larger than normal workload to gain insight into your work ethic, time management skills, and ability to handle pressure. It is important to provide specific examples of times when you have successfully managed a heavy workload, prioritized tasks, and maintained productivity. Additionally, discussing any strategies or tools you use to stay organized and focused can demonstrate your ability to handle challenging workloads effectively. The interviewer wants to be assured that you can handle the workload required of you as a claims adjuster and that you will not become overwhelmed if/when workloads unexpectedly increase. When workloads increase, stress levels do too.
Written by Krista Wenz on June 19th, 2023
Entry Level Example
"My workload is packed but consistent. The only time it gets hectic is if we've had a lot of assessments and I've gotten behind in my files. My work schedule leaves no room for error; I have an endless amount of claims to get through. So, I'm used to having an incredibly full workload."
Written by Rachelle Enns
Answer Example
"When I have a large workload, I do not stress over the tasks in front of me. Rather, I make a simple plan of which tasks are a high priority and which are a lower priority. The higher priority tasks I complete first. Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me."
Written by Krista Wenz on June 19th, 2023
Experienced Example
"When faced with a larger than average workload, I prioritize my tasks based on their urgency and importance. I break down my work into smaller, more manageable tasks and create a schedule to ensure that I stay on track. I also communicate with my team and manager to ensure that everyone is aware of my workload and any potential delays. Additionally, I try to stay organized and focused by taking breaks and practicing stress-reducing techniques such as meditation or exercise. Overall, I believe effective time management and communication are key to successfully handling a larger workload."
Written by Krista Wenz on June 19th, 2023
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