"As business analysts, communication is an integral part of our work as we have to document every talk and maintain a strict minute meeting. We can also use different websites to track our progress, like Trello, Monday.com. We can also maintain a workbook to note all the essential points and be more empathetic in our conversation with the client."

"Communication is one of those things that can make or break a project very easily. From the onset of every project I always make sure to clarify the importance of crafting communications plans that makes the clients feel like they are part of the endeavor. I like to start by classifying all my stakeholders in a power to interest matrix and creating groups based on that. With this in hand, I use Power Automate to automatically notify my clients upon the completion of major tasks MS planner. Those who have lower information necessity get updates when milestones are reached . While those such as the project sponsor and other relevant stakeholders they get updates upon the completion of features and sprints. This in turn elicits the much-needed feedback of the clients that come up with suggestions or comments that they initially didn't have."