As a building inspector, clear communication is incredibly important. Would you say you are a better verbal or written communicator?

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The interviewer wants to know how you prefer to communicate - written or verbal. Discuss your preference with the interviewer and support your answer. However, it is best to say that you are good at both forms of communication since they are equally important in your role as a building inspector.

Focus on describing how you prefer each form of communication depending on the situation. Verbal communication is preferred when conversing with clients and explaining the results of your inspection so you can immediately answer any of their questions. However, written communication is ideal when sending a report, so there is documentation both parties can refer to if needed.

It is best to avoid saying that you are not comfortable with either form of communication. If you do not have strong written and verbal communication skills, the interviewer may pass you over for another candidate with more robust skills.

"I like to leverage both methods of communications when dealing with inspections. Sometimes, situations call for verbal communication, and other times, written. As a rule of thumb, I tend to practice verbal communications, with written follow up or vice versa."

"I prefer verbal communication because I feel that a lot can be misread with written communication due to lack of tone, fluctuation, expression, and body language. I will always choose a face-to-face conversation whenever possible."

"I do not lean one way or another regarding verbal or written communication. Both are equally important to me. If I have to choose just one, I will choose written communication as one can always look back on written communication for reference."

Anonymous Answer

"I am very strong in both. I like to email so that I can always look back to see what I have asked before, what the answer was, and if I need more clarification at this moment. As a verbal communicator, I am a good listener, and I try to see both sides of an issue."

Rachelle's Feedback

You present strong pros for both types of communication. Nice, well-rounded answer.

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Anonymous Answer

"I think I am equal in both, but verbal can be the easiest and best way to communicate since you can know for sure if you are both on the same page, with facial expressions and body language. You need to be equal in both, though because you can't always be there in person."

Rachelle's Feedback

It seems that you have a nice balance in your communication style. I recommend sticking with 'I' language rather than switching to 'You' language part way through your answer. Using personalized wording, you will deliver a more direct response that feels attached to you vs. a general statement. I have offered a suggestion below.

"I consider myself equally strong in both communication methods. I find verbal communication the easiest and often the best way to communicate since I know if I am on the same page with another person. A lot of communication can be delivered effectively through facial expressions and body language. When it comes to written communication, I show strengths in...(discuss). As a building inspector, I know that I will need to be a strong communicator verbally and in written form since I will not always be involved with in-person conversations."