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Bookstore Mock Interview

Question 5 of 25 for our Bookstore Mock Interview

Bookstore was updated by on May 2nd, 2019. Learn more here.

Question 5 of 25

Give me an example of a time when you went above and beyond.

"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help."

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How to Answer: Give me an example of a time when you went above and beyond.

Advice and answer examples written specifically for a Bookstore job interview.

  • 5. Give me an example of a time when you went above and beyond.

      How to Answer

      Display to the interviewer that you can do more than just the bare minimum. Show that you can react well when you see that your employer has a need that goes beyond your usual day-to-day expectations.

      Written by Rachelle Enns

      Entry Level

      "I enjoy going above and beyond with my work. In my last position, I regularly called customers just to let them know that we had a new product coming into the store, or a great sale coming up."

      Written by Rachelle Enns

      Answer Example

      "Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help."

      Written by Rachelle Enns

      Experienced

      "I often go above and beyond what is expected of me. Most recently, I agreed to cover for a co-worker who was on short-term medical leave. I worked 10 hour days for two weeks so that our work did not suffer any setbacks."

      Written by Rachelle Enns

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I tend to be an overachiever and try my best with everything. I also like helping others in any way I can. I help my friends and family with projects and big chores they have for me."

      Rachelle's Feedback

      Try a response that is more related to work or school.
      "When midterms came around, I was approached many times by fellow students who had questions on the material. Although it was important that I had the study time I needed, I also wanted to be a help to my fellow students. During the week before the exam, I carved out one hour per day to lead a study group. In the end, I felt great about taking the time to help others, while also strengthening my skills in leadership and coaching."

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