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Your drawer is $44.21 short, how would you explain this? What would you do to correct something like this in the future?

Answer examples and advice for how to answer this interview question for a Bartending interview

How to Answer

Mistakes happen. Unfortunately, they can cost you out of pocket, depending on the rules of your bar. Those busy nights can be chaotic, and you could make a mistake when counting money and offering change, only because you are moving so quickly. The interviewer wants to know that if you make a mistake, you own up to it and correct it. Explain your thought process in addressing a situation like this and show them how you have proven yourself reliable and trustworthy in the past.

Your drawer is $44.21 short, how would you explain this? What would you do to correct something like this in the future?
Answer example

"If my drawer was short, I would recount a couple of times to make sure the amount is accurate. Then I would check credit card slips and search the cash drawer to see if anything slipped through the cracks. I would try to find out why it happened first. Immediately, I would take the $44.21 out of my tips. For the long-term solution, I would pay closer attention to my cash paying customers."

Entry Level

"I certainly hope this wouldn't happen because I would hate to lose out on taking that cash home in tips! If my drawer were short, I would first recount, check under the drawer, and then ensure I didn't mistake a cash receipt as a credit card receipt. I would ask a coworker to recount as well if someone were available."

Experienced

"I haven't been short in my cash out for many months. I like to take home every dollar that I earn, so I am extra diligent when it comes to balancing my drawer, taking cash, and giving change."

View user-submitted Answers

Your drawer is $44.21 short, how would you explain this? What would you do to correct something like this in the future?
1.
I would try and figure out what went wrong and try to correct that mistake. Any price that would be short, would be a setback that I certainly will fix.
2.
It was very busy day guest left without pay Next time I will make sure all the will not leave the counter without pay.
3.
To me, if that cash is missing it would indicate a bigger problem of misplacing bills and change. $44.21 is at the least 6 bills, that is six mistakes too many. Or it may be a single credit card receipt misplaced somewhere or that was forgotten to charge. I would go about what I call corrective action meaning I would figure out the cause of the problem and come up with solutions about what can be done to address the mistakes.
4.
This seems like it would have to be a really specific event. Either I did a horrible job counting or someone nabbed it. But both are unlikely.
5.
Make sure double count everything.
6.
If I couldn't figure it out, I would just take responsibility and be more careful in the future. Maybe offer to take it out of my paycheck.
7.
Make sure all tabs are paided.
8.
Keep closer tabs on my drawer.
9.
I would look at all the sales from the night and make sure that I didnt forget to close a payment or check my apron for money if I was missing anything. If I couldnt find a solution I would pay out of own pocket and pay closer attention to all incoming sales.
10.
Double count customer change.
11.
Be responsible and put 44.21 be responsible for your till.
12.
I must have missed a payment slip or had a walkout I did not notice, I'll pay out of pocket.
13.
Watch my cash better and pay out of tips if needed.
14.
I would check all the credit cards first, then would pay the difference between the bartenders, or have it taken out of our checks.
15.
I must have missed a payment from a customer. I will have to pay it from my own pocket and ensure that every customer pays just after they have ordered.
16.
I may have forgotten to charge some drinks or over poured. I would take it out of my tips right now but in the future I would make sure I inputted the correct amount for drinks and not over pour.
17.
Pay out of pocket and pay closer attention to customers.
18.
I would tell them I probably gave someone to much change back and be completely honest with them and I would be sure to dubble check when I counted change.
19.
A mistake making change, I would be more thorough in counting change and money.
20.
I would go back through all the receipts and if there is a tip jar I would recount that money. If any money is short I would pay for the difference since it is my responsibility.
21.
I would re count. Check receipts if necessary use my own money. count cash before accepting.
22.
I would recount and go over all receipts from the night, if its still short I would pay the difference from my own pocket.
23.
It could be anything. Most likely I made mistakes entering drinks, or miscounted change. I will make sure to pay very close attention so it will not happen again.
24.
My drawer has never been more than $4 short. I know because we would get written up for instances like this. If this happened, I would think I made a mathematical mistake and I would not let it happen again by paying closer attention.
25.
Focus more on counting change.
26.
I would apologize, and explain that I probably miscounted someone's change. Double check how much change I'm giving people.
27.
Human error. Be more careful going on.
28.
I would first replace said money from my own pocket annd be sure tobe more careful in watching and handling money in the future.
29.
I would double check to check it and be willing to help someone els ewout.
30.
Recount and recount. count before shift starts.
31.
It could be a mistake with my cashout. Something might have to be closed out under a cash instead of a card. If I cant correct the error I would write a note in my cashout saying Ive come up short. If there is money missing, it would be replaced by me as cash handling is my responsibility.
32.
I figure out how that could be maybe it was a pay out that I forgot to mention and if it was my fault I would pay it.
33.
I would have to compare the calculations with my receipts/tickets and put in the $44.21 out of my pocket. I would be more careful with making change in the future.
34.
If I was the only person I would review all the receipts and then if it was short. I would pay the difference and give exact change in the future.
35.
If I made a mistake I would apologize and on my future shift I would make sure to double change before giving to customer.
36.
Check the receipt and money again Be more careful.
37.
If it was busy and you pulled tips throughout the shift you may have pulled to much. Wait until the end of the shift to pull credit card tips.
38.
Constant vigiliance. Staying on top of all change made. Pulling tips correctly. Keeping tabs on all who use the cash drawer.
39.
Maybe the computer went down during a transaction and counted one or two drinks twice before shutting down and turning back on. Notify the manager and let them know your computer went down and your draw may be over or short.
40.
Check the report to are paid, credit card slips are correct, employee meals are covered and everything was punched in correctly.
41.
I would be shocked because I am meticulous with money. However, I would pay it out of pocket and be more careful in the future.
42.
A tab must have walked out. I would make sure next time to hold a credit card or a license for collateral.
43.
If my drawer was that short then I messed up big time! I would give the money back from my pocket, and make it a point to pay more attention to exactly what I'm charging and the amounts of money I give back to the customer.
44.
Make sure to always give the correct amount of change. I would also not allow anyone, other than management, tough my drawer.
45.
Go through credit card receipts and pay it back with my tips if mistake wasnt found.
46.
In my many years handling cash it has been extreemly rare for me to have a varience. I alway practice safe cash handling. place the tendered bill on the register, enter the amount tendered to close the check and provide the guest with a accurate representation to transaction, count out change, count a second time, count back a third time to the guest with the closed check.
47.
I would replace the money from my own pocket and apologize and try to see where I made the mistake so it wont repeat.
48.
Count the drawer before you start your shift.
49.
I would recount my receipts and make sure everything was accounted for. Once I Figured out the problem, I would report it to you. I will make sure, whatever happened would not happen again.
50.
Double check change and count back to the customers.
51.
I'll figure out first how things happen then report it to my superior and let him manage what my next move.
52.
I would count the drawer over and over again. To correct something like this, I would be extra careful and take my time. See if money is under the drawer. Put my tip money in and be extra careful next time.
53.
Count my drawer before I start every shift. Count the change back to the customer.
54.
Slow down and insure change is accurate and drinks are rung appropriately.
55.
Someone walked out without paying their tab. I will ensure that all customers without a credit card, close their tabs before leaving the bar area.
56.
I would try my hardest to think of any mistakes that may have happened. Look though the says and see what went wrong. Make sure that in the future I concentrate when cash handling.
57.
Count my drawer before my shift and count back the change to every guest.
58.
Calculate more and pay more attention.
59.
I would try to figure it out myself first, if not by myself then I would leave the correct amount in the drawer. I would then leave a note on the drop for the manager to see about looking into the shortage in the drawer.
60.
Be more careful next time and pay the difference.
61.
Try to figure out what happened to ensure it doesn't happen again.
62.
I would apologize and pay from my pocket, probably I counted change wrong at some point in time. As well as, take an extra second during transaction to never let it happen again.
63.
Will have to make it up with my tip money, and pay better attention when I am giving change.
64.
I would immediately take responsibility and pay for the shortage out of my tips. I would then be more careful in my subsequent shifts to double count change and ensure my drawer is secured at all times.
65.
In my experience this has rarely if ever occured, I practice methodical cash handling without fail. place bill on the till, tender check with amount recieved from guest, count out change, count down change a second time, then issue receipt and count back the change a third time to the guest.
66.
Maybe I gave away the wrong change couple times. I would pay more attention to the change I give and keep up with my tickets b.
67.
I would need to pay more attention to my drawer the only explaination is me being irresposable.
68.
Short may happen for everybody and every times But in future try to don't make mistake..
69.
Customer walked out without paying and I would try not to let it happen again.
70.
Figure out hw it happened so I can learn from it.
71.
I must gave the change wrong, I will pay from my pocket and will be more carefull in future.
72.
Make more attention with my till.
73.
Obviously I missed a payment, I would pay for it out of my tips and hold credit cards for tabs in the future.
74.
Regardless of how it is missing, that's my mistake. I would pay that remainder out of my own paycheck or tips. I would make sure to keep closer watch on the drawer at all times.
75.
Back track and if you dont find it you pay.
76.
I would double check my tabs and recount my drawer to see if the source of the mistake occured, replace the shortage with my own tips. In the furture I would sure that I am the only one ringing the registar with my number and be sure to parctice company proceedure for cashing out every tab to ensure the mistake doesnt reoccur.
77.
I would take full responsibility and pay the amount with my own money. To prevent it from happening again I would make sure to pay close attention to my money management by developing methods such as double counting the change before I give it out.
78.
I would make sure the draw was counted before my shift. Then go through my cash payments to check for a mistake. If the future I would take more time with cash handling and make sure everything was correct.
79.
I always count my drawer before a shift and also go back and count my cash and credit card transactions to be sure a mistake was not made I would inform my manager and cover the money if necessary in the future I would be more careful about my transactions.
80.
If I knew that I was careful and made proper change for all cash transactions, I would offer to sit down and help figure out where the mistake may have been made. Always count your own till! Coming and going.
81.
First off any shortage is my responsibility and comes out of my tips but I would ensure it to not happen again by slowing down a bit and monitoring the register a little better.

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