How to Answer: How do you treat customers on special occasions, like birthdays and bachelorette parties?
Advice and answer examples written specifically for a Bartending job interview.
9. How do you treat customers on special occasions, like birthdays and bachelorette parties?
How to Answer
Customers want to feel special when celebrating a fun event like an upcoming wedding, a birthday, or even a divorce party. When they walk into the bar wearing that tiara and sash, it's up to you to help make their night more enjoyable. Do you give out free shots for the bridal party or do you show off your flare? What will you do to entertain your customers and offer the best service to keep them coming back?
Written by Rachelle Enns
Entry Level
"Customers who are celebrating a special occasion should be treated well because chances are they are going to come back if they remember having a great time! If the bar allows, I would promo one round of shots or give a family/friends discount on their bill. I could even create a signature cocktail, for purchase, for their party and name it after the bride-to-be! Nobody forgets an experience like that."
Written by Rachelle Enns
Answer Example
"I always address my customers by name, show them respect and listen to them. For special occasions, I like to make a shot especially for the person celebrating. I ask them what they like, and I put on a little show to make them feel special. Throughout the night I check in with them to make sure they have everything they need."
Written by Rachelle Enns
Experienced
"I like to go by the policy of the bar for which I am working. Some bars will allow me to promo a round of shots while others do not. If it's a bachelorette party, women are flirty and want a lot of attention. I'll introduce them to other patrons who will likely buy them rounds of shots, and I will always buy the bride-to-be a fun shot."
Written by Rachelle Enns