How to Answer: Have you ever had difficulty with a supervisor?
Advice and answer examples written specifically for a Bank Compliance Officer job interview.
23. Have you ever had difficulty with a supervisor?
How to Answer
Give the interviewer an example of your conflict resolution skills, past or future, i.e., how you have dealt, or would deal, with conflict at work - and what you would do to resolve the issues in a timely fashion. If you do not have any example in a professional situation, you can provide an example of conflict in volunteer capacity or university setting.
Example 1: "I once worked with a supervisor who did not provide any timeline for the projects he assigned to me, yet became extremely agitated when I did not deliver within a few hours. As I had no idea he had such timelines in mind, I requested a meeting with him to tell him about my concerns and that I can absolutely adjust to tight deadlines, however I require prior adequate notice so that I can organize my days accordingly and delegate other duties if necessary. I also told him I cannot anticipate he would want something done right away upon receipt. He told me he did not realize he had provided unclear instructions and promised to be more clear in the future, which he were."
Example 2: "No situation comes to mind, however I would remain professional and respectful, and seek to resolve the conflict in a timely manner. I would request a meeting with my supervisor so that we can calmly discuss our points of view and ultimately find a resolution. "
Answer Example
"I once worked with a supervisor who did not provide any timeline for the projects he assigned to me, yet became extremely agitated when I did not deliver within a few hours. As I had no idea he had such timelines in mind, I requested a meeting with him to tell him about my concerns and that I can absolutely adjust to tight deadlines, however I require prior adequate notice so that I can organize my days accordingly and delegate other duties if necessary. I also told him I cannot anticipate he would want something done right away upon receipt. He told me he did not realize he had provided unclear instructions and promised to be more clear in the future, which he were."
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