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Tell me about a time you went above and beyond for a customer. What did they request?
User Submitted Interview Answers
Working in the bakery at ASDA we have many requests from customers, the one that sticks out in my mind was a lady arranging an incredibly large 50th birthday BBQ late in summer last year and another local supermarket had let her down on her order so she came to us at last minute, now I was the only baker in that Sunday morning and I had a lot to do however I put my head down and made this lady 200 packets of assorted (plain cheese and sesame seeded) white baps. She was so thankful when she came to pick them up. She was so thankful that the following weekend she brought in a whole cake she had made at home for the bakery team and mentioned us to her friends who also later came and ordered baps from us aswell.
Actually, this is my first job so I haven't had a lot of experience with customers.
A woman at a wedding I was catering at was a vegetarian and the meal we were serving that night was pork. I told her I would see what I could do. I talked to the lead of the wedding about it, he was unenthusiastic but that's not what mattered. We made her a salad and she was very grateful.
My creativeing my thoughts on how good I work. If I am fast enough.
Sometime costumer are rude they ask for many things but I try to make them satisfied as much as I can.
They aked me to bake red velvet cake.
I remember when a customer asked for a sandwich of ceased salad which has no anchovies and light on the ceased dressing though it was busy but I my self made it possible though customer was hesitating to ask seeing the crowd at the counter.
They request about the fresh and good bread.
May be they request they want to ask about baker product.
When I worked at West Point Market, a customer came in a few days before Christmas and needed a gift basket made for a bereavement gift. I took the time to go over every option to make sure the gift was exactly what the customer wanted, and made sure it would been a high priority to be delivered on time. The customer was very thankful for my help and tried to give me a tip.