How do you go over and above, to help out a customer or to meet a unique request? Give a specific example to the hiring manager.
"I had a customer come to me with 1 days' notice that she needed a wedding cake. Her original baker did not provide her with the cake that she wanted and she was very panicked about it. We worked overtime and went far beyond the call of duty to ensure that her cake was perfect, and ready for her big day."