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Have you ever had a rude customer? How did you deal with them?
User Submitted Interview Answers
Yes, I did have to deal with a rude customer . So I did claim customer down and as what did you ask again ? if he `s still contines then I will have my supervisor to talk to him.
I told him that it was my mistake and I replaced him his order.
Yes I had. In quite manners sometimes but when my limit is over.......
This is my first job so I haven't come across rude customers, but if I were to come across a rude customer I would be patient and just keep smiling, not showing any anger or disapproval on my face.
Nope. I just tell the boss.
Everybody has a different types of nature but dealing withe rude customer is the challenge in the hospitality business the customer asked from us the thing which was not in the menu but on the other hand it was not so difficult eg he asked me the blue berry pancake which has the type of basted eggs between the pancakes I made it possible and he was very happy and offered me 10 dollar tip.
I didn't I just told the boss who in charge.
I always smile on my face and I ask what their need.
Working in many positions that worked with the public, I have had my share of rude customers. One time in particular, working at the Probate Court....
To be honest I havent faced such a situation yet but definetely if something comes up I'll stand by the customer's demand.