How to Answer: How do you currently follow up with your patients to monitor the status of their hearing aid?
Advice and answer examples written specifically for an Audiologist job interview.
26. How do you currently follow up with your patients to monitor the status of their hearing aid?
How to Answer
As an Audiologist, following up with your patients is very important. You may follow up with patients differently based on their diagnosis and your concern. Give a few examples. Discuss how you check in with the parents of a child that was just fitted with a cochlear implant every day and how you follow up with an elderly patient monthly that just needed a battery replaced in their hearing aid. You provide excellent customer service, relay that to the interviewer.
Written by Rachelle Enns
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
"Throughout all of my clinical placements, follow-up was stressed. During the trial period, we would see our patients three times to make sure they were satisfied with their hearing aids. During these appointments, we would answer any questions they would have. Additionally, we also recommend patients return every 4-6 months for a clean and check, or more frequently if they are having any problems."
Rachelle's Feedback
This seems like a significant amount of follow up and patient care :)