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Top 25 Attendance Clerk Interview Questions
Question 1 of 26
Tell me about your experience in handling challenging parents.
"Being in this profession we always have such situations where we end up dealing with some problematic parents. Dealing with them is pretty simple in a way. You just have to listen to their problem, talk to them and try to figure out some solution which will leave them satisfied and happy in the end. I believe in open conversation and also that if you act patiently and honestly then you will not have any issues with any parent at all."
As an attendance clerk you will be facing several situations in which you will have to deal with challenging parents. How do you react in such situations. As someone who is working with schools, you need to be resourceful. There is no need of hesitating or reaching out to the authorities or the counsellor if there is a need but make sure you have taken all the corrective measures from your side before doing that. For answering this question, you can use an example of a situation where you had to deal with some challenging parent, you can also mention how often you end up facing such situations. Move on to telling what you did in such situation and then also tell what was the result.
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List of Attendance Clerk Interview Questions
  1. Tell me about your experience in handling challenging parents.
  2. Working as an attendance clerk in the school system can be stressful. How well do you handle stress and pressure?
  3. Do you have strong negotiation skills? Tell us about the last time you had to negotiate with someone.
  4. Why do you want a career as an attendance clerk?
  5. Have you ever had difficulty with a supervisor or co-worker? How did you handle the situation?
  6. By providing examples, convince me that you can adapt to a wide variety of people, situations and environments.
  7. What would your most recent supervisor say about your work ethic?
  8. Your role as an attendance clerk will be very busy from time to time. Are you able to successfully multi-task?
  9. What is your ideal work environment?
  10. Tell me about your long term career goals and how this position as an attendance clerk fits into your long term plan.
  11. When you come across a school policy that you do not necessarily agree with, what do you do?
  12. Do you have experience in handling challenging students?
  13. What qualities do you think an attendance clerk should have?
  14. What programs/software are you most experienced in?
  15. Are you available to work overtime, as needed?
  16. What was the biggest difficulty in your last position?
  17. Why are you the best attendance clerk for us?
  18. Do you prefer to work independently or do you thrive in a team environment?
  19. Walk me through your career history. Do you have any experience working in a school system?
  20. What is your strongest administrative related skill?
  21. If a student had more absences that usual, what would you do?
  22. Do you have any post-secondary education?
  23. Why do you feel regular attendance is important for students?
  24. Are you comfortable being in a role where students may look up to you as a mentor?
  25. Tell me about your communication style.
  26. What have you done in the past for your personal development when it comes to your skills and knowledge as an attendance clerk?
Authors:
Contributing Author
Diana D'Souza
HR Professional
Creativeinkdrops.com/
Attendance Clerk Information
August 17th, 2017

The primary responsibility of an attendance clerk is compiling attendance records. As part of their job they obtain district attendance numbers, issue attendance permits, and compute daily average attendance figures.
A high school diploma is sufficient to get employed as an attendance clerk. Those who are interesting in this field must be good with numbers and quick with calculations and data entry. They must also be organized and have an eye for detail.
At your interview for an attendance clerk job, the interviewer will try to gauge your suitability for the role by asking you questions about your strengths, weaknesses and career goals. Rehearsing the answers to the questions you will find at mock interview questions will help boost the chances of getting hired to work as an attendance clerk.
Attendance Clerk User Submitted Interview Answers
Question 1 of 26
Tell me about your experience in handling challenging parents.
"Being in this profession we always have such situations where we end up dealing with some problematic parents. Dealing with them is pretty simple in a way. You just have to listen to their problem, talk to them and try to figure out some solution which will leave them satisfied and happy in the end. I believe in open conversation and also that if you act patiently and honestly then you will not have any issues with any parent at all."
As an attendance clerk you will be facing several situations in which you will have to deal with challenging parents. How do you react in such situations. As someone who is working with schools, you need to be resourceful. There is no need of hesitating or reaching out to the authorities or the counsellor if there is a need but make sure you have taken all the corrective measures from your side before doing that. For answering this question, you can use an example of a situation where you had to deal with some challenging parent, you can also mention how often you end up facing such situations. Move on to telling what you did in such situation and then also tell what was the result.
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User Submitted Interview Answers
1.
Always greet with a smile whether it is over the phone, at the counter or if you are buzzing them in the door. I try to diffuse them as soon as I can and I ask that they give time to come up with a resolution, sometimes talking it out and listening, which is key, we both agree on the same resolution.
Question 2 of 26
Working as an attendance clerk in the school system can be stressful. How well do you handle stress and pressure?
"Whenever there is some stressful situation, I try to focus on the work and divide it in parts and prioritise it on the basis of importance and thus try to complete it before the deadline. In my last job, when one of my colleagues went out on holiday and another one fell sick we were left with less manpower, and were overloaded with work. My supervisor delegated some of the work to me although I was already overloaded with work but I decided to take up the challenge and worked over time. I planned my work accordingly did it before the final deadline. My supervisor was very happy and treated me with lunch."
To answer this question, start by giving an example of a situation where you were faced with a stressful situation and you managed it well. Avoid mentioning situations where you put yourself in unnecessary stress by not doing some work. Instead mention some situation where you were given more work and you rose to the occasion.
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User Submitted Interview Answers
1.
I prioritize. I decide the importance and urgency of a task, work on top priority one and go on from there.
2.
I'm pretty leveled headed, and calm unless it involves animals. To deal with stress, I run and practice hot yoga.
3.
Prioritize what is most important and handle it quickly and efficiently.
4.
I mantain a cool exterior and never let them see me sweat.
5.
Stress is very important to me. With Stress, I do the best possible job.
Question 3 of 26
Do you have strong negotiation skills? Tell us about the last time you had to negotiate with someone.
"Negotiating is a very regular part of my job. I have to regularly use this skill while communicating with the employees, sometimes teachers and sometimes th ground staff. The last time I had to use negotiations was when things got stuck in calculating the holiday benefits for the employees. The administration wanted to make some cuts while the employees were not in favor of this. I mediated and explained to the employees the reason behind this decision, also I explained to the administration that it was unfair to dismiss the benefits. We reached a mid ground and everyone was happy."
This question intends to extract some information regarding your negotiation skills. Are you a strong negotiator? Do you use your negotiation skills in your job quite often? Tell the interviewer about some situation where you had to use your negotiation skills. It will be useful to mention how often you have to use this skill in your job and how successful you are. Don't be too detailed but at the same time try to be too short in your reply. Avoid mentioning some such incident where you were one of the conflicting parties in the negotiation.
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User Submitted Interview Answers
1.
It was at a clinic. Since October of 2014 no more Norco medications were going to be prescribed. Patient was very upset but I explained to him that he may continue Norco but first had to be submitted to physical therapy and pain management. Patient agree.
2.
There are 2 secretaries in the office and both could not take lunch at the same time, so we negotiated and agreed on our lunch hour time.
3.
As a counselor i've had to negotiate with parents that are very upset that their son is in trouble or their daughter is in trouble and again just dealing with them from the point of the parents of you and how you understand where they're coming from and then listing the things that you agree with them on but also the schools standard and the schools discipline policy .
4.
I negotiate all the time with the people around me. It's just a matter of both sides feeling like they have gained something.
5.
Well just yesterday, we had a parent come to enroll her student. They were coming from Virginia, and the parent did not have the documents that we require to enroll our students. First and foremost, she did not have proof of residency. She said that they were in the process of leasing a townhome, but she didn't yet have the lease. I explained that the district requires a water bill, electric bill or gas bill. I told her that we may be able to accept a letter from the lessor, on the lessors letterhead, if it indicated that they had put money down and were approved to lease the townhome. I told her that the letter must include the date of the lease commencement. I told her that I would have to check with our Student Services office to confirm that such a letter would be acceptable. We both want to get the student back in school.
Question 4 of 26
Why do you want a career as an attendance clerk?
"I always wanted to be into the administrative role and also become excellent in my job as an administrator. I believe that by being an attendance clerk I can get closer to my objective. Also, I love the sense of responsibility that comes with this job."
When answering this question you can absolutely incorporate a personal story. You could also talk about what inspired you to become an attendance clerk in the first place. Make sure you go through the job description while preparing the answer for this question. You can use some of the responsibilities mentioned in the job description for preparing your answer.
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User Submitted Interview Answers
1.
I understand the importance of others relaying on you and you relating you. Attendance is lone step in becoming successful in your future career.
2.
I have administrative skills which include taking care of attendance for 400 personnel.
3.
I understand the importance of others relaying on you and you relating you. Attendance is lone step in becoming successful in your future career.
4.
I believe my prior experience will come in handy for this podition. I hold myself to high standards of accuracy and efficiency.
5.
I love kids. I've been within schools as a teacher or counselor for over 20 years. I also know a lot of these kids and other parents on a relational level and I feel that it would only help me in this position.
Question 5 of 26
Have you ever had difficulty with a supervisor or co-worker? How did you handle the situation?
User Submitted Interview Answers
1.
I have never had any difficulty with a supervisor.
2.
No I have never had difficulty. I always been in an environment where we have great communication and great teamwork.
3.
No. I've always done what was expected of me.
4.
Well I think it depends on how you describe difficulty. They're difficult situations with supervisors when you disagree with them. But I've tried always respect their authority and do my best to help their job be a little easier .
5.
Never. When there is group of people you have to work together as a team.
Question 6 of 26
By providing examples, convince me that you can adapt to a wide variety of people, situations and environments.
User Submitted Interview Answers
1.
I have experience as a registrar and have been in contact with all ages ranging from high school graduates to working parents.
2.
As I mentioned before, always stay calm in any situation. Always try to calm the person down and find out what the situation or problem is and assure them they will get their question or problem resolved.
3.
When I worked with WW, I had to handle many different people, with many different questions, at the same time. I also went into companies and was able to adapt to many different work environments.
4.
In all my past work experiences I have dealt with people from various social and economic backgrounds. It's part of daily life, really.
5.
Well I've worked with special needs children and their parents I've developed IEP's for each student of mine and have meetings early with parents describing our academic goals and their academic goals for their children. I've dealt with parents crying and upset with how their children are acting, in which we resolved with a specific plan of action for both teachers and parents.
Question 7 of 26
What would your most recent supervisor say about your work ethic?
User Submitted Interview Answers
1.
Outstanding, because she and I work closely together we feel we have the same desires and goals that help us recognize the value of having a job and working everyday.
Question 8 of 26
Your role as an attendance clerk will be very busy from time to time. Are you able to successfully multi-task?
User Submitted Interview Answers
1.
Yes, again prioritize is key. Always address the new person coming in the office and make them understand that you will be right with them.
Question 9 of 26
What is your ideal work environment?
User Submitted Interview Answers
1.
Taking care of whatever generates the workflow for that morning afternoon or day in a very professional manner and taking care of business wether it be by myself or with a team.
Question 10 of 26
Tell me about your long term career goals and how this position as an attendance clerk fits into your long term plan.
User Submitted Interview Answers
1.
Providing for my family. Working in a school environment allows me to meet the needs of my children that are attending school.
Question 11 of 26
When you come across a school policy that you do not necessarily agree with, what do you do?
User Submitted Interview Answers
1.
Always follow district policy. As a parent you can raise some concern but as an employee always follow district guidelines.
Question 12 of 26
Do you have experience in handling challenging students?
User Submitted Interview Answers
1.
Yes, behavioral issues can be challenging, once you figure out their calm trigger or what interests them then you can move forward. You always wanr to redirect and get them on track so they can return to class.
Question 13 of 26
What qualities do you think an attendance clerk should have?
Question 14 of 26
What programs/software are you most experienced in?
User Submitted Interview Answers
1.
Infinite Campus, Peoplesoft. SFS, Google Chrome and Microsoft Office 2013
Question 15 of 26
Are you available to work overtime, as needed?
User Submitted Interview Answers
1.
Yes,I understand that sometimes you can't get the job done in a timely manner.
Question 16 of 26
What was the biggest difficulty in your last position?
User Submitted Interview Answers
1.
Encouraging parents that volunteer to come see me before they attempt to change any component on the Riso or "unjam" the copier. Keeping parents that volunteer out of the office environment when we have confidential or behavioral issue arise.
Question 17 of 26
Why are you the best attendance clerk for us?
User Submitted Interview Answers
1.
I am reliable, dependent, I am follow orders and contribute my knowledge to this company.
2.
I believe I posses the necessary skills you are looking for and would make a great asset to the schools administration.
3.
I am a quick learner and get along well with all types of personalities, and I am able to calm irate people.
4.
I think with my acquired skills, I can be an asset to your organization. I am depenable, loyal, and detail oriented. I will perform my duties to the best of my abilities.
5.
I really believe that because I and body a lot of the qualities needed for attendance clerk including understanding of empathy sympathy, Etc. I would be a great candidate for this position.
Question 18 of 26
Do you prefer to work independently or do you thrive in a team environment?
User Submitted Interview Answers
1.
I am versatile, I get along well, I am a team player and supportive team member.
2.
I work very well with people. I am very social and a great listener.
3.
Very well, I keep a smile on my face and my thoughts to myself.
4.
I can interact great with people.
5.
I'm a people person. I love being with people, it really energizes me. I think it's because everyone has pertinent ideas and excitement for learning when you work with others in a school setting.
Question 19 of 26
Walk me through your career history. Do you have any experience working in a school system?
User Submitted Interview Answers
1.
Yes, started as cook cashier in the lunch room and moved up to office clerk. I love being a part of Adams 12 Five Star School as a parent and an employee.
Question 20 of 26
What is your strongest administrative related skill?
User Submitted Interview Answers
1.
Multi-tasking, I cover three different positions at any given time and multi tasking and prioritizing is my most strongest skill.
Question 21 of 26
If a student had more absences that usual, what would you do?
User Submitted Interview Answers
1.
Follow district policy and start the attendance procedure with admin. To get the student back on track.
Question 22 of 26
Do you have any post-secondary education?
User Submitted Interview Answers
1.
Some what, pursuing an associates degree and working full time became very challenging for me.
Question 23 of 26
Why do you feel regular attendance is important for students?
User Submitted Interview Answers
1.
Keeps on the right track to graduate on time. Prepares them for a great work erhic.
Question 24 of 26
Are you comfortable being in a role where students may look up to you as a mentor?
User Submitted Interview Answers
1.
Yes, I love it! I feel very satisfied when a student comes to me for direction.
Question 25 of 26
Tell me about your communication style.
User Submitted Interview Answers
1.
Verbally effective, written tend to get to the point, short and sweet. Keep on topic and always listen and keep it professional.
Question 26 of 26
What have you done in the past for your personal development when it comes to your skills and knowledge as an attendance clerk?
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