How to Answer: How would you handle an individual who was hysterical over a missing pet? Tell me how you would calm that person down enough to gather the information you need to do your job.
Advice and answer examples written specifically for an Animal Control Workers job interview.
21. How would you handle an individual who was hysterical over a missing pet? Tell me how you would calm that person down enough to gather the information you need to do your job.
How to Answer
This situational question will help the interviewer to understand how you handle challenging or uncomfortable situations. Show the interviewer that you are able to maintain control on the job while being empathetic, yet remaining professional. If you have a real life example, you can absolutely draw on that situation when answering this question.
Written by Rachelle Enns
Answer Example
"If I were to encounter someone who was hysterical over a missing pet, I would be sure to ask them to remain as calm as possible so that I could better help them. I would assure the person that I was on their side and would make every effort to recover their pet. In my experience, when people know that you want to help them, they tend to cooperate much better."
Written by Rachelle Enns