35 Admissions Counselor Interview Questions & Answers
Below is a list of our Admissions Counselor interview questions. Click on any interview question to view our answer advice and answer examples. You may view 5 answer examples before our paywall loads. Afterwards, you'll be asked to upgrade to view the rest of our answers.
Table of Contents
- 1. Ask The Interviewer Questions
- 2. Communication Questions
- 3. Compatibility Questions
- 4. Competency Questions
- 5. Creative Thinking Questions
- 6. Critical Thinking Questions
- 7. Diligence Questions
- 8. Direct Questions
- 9. Discovery Questions
- 10. Diversity Questions
- 11. Experience Questions
- 12. Job Satisfaction Questions
- 13. Leadership Questions
- 14. Problem Solving Questions
- 15. Role-Specific Questions
- 16. Salary Questions
- 17. Scenario Based Questions
- 18. Stress Questions
- 19. Teamwork Questions
- 20. Tough Questions
Ask The Interviewer
1. What questions do you have for me?
Why the Interviewer Asks This Question
During job interviews, it's common for the interviewer to ask if you have any questions for them. This is an opportunity to gain more insight into the company and the role you're applying for. It also shows the interviewer you're engaged and interested in the position. Some good questions could be about the company culture, the specific responsibilities of the role, or any potential opportunities for growth within the company. Having several questions ready for the interviewer is always a great idea. Review the school's website and other online resources to ensure your questions are not mundane or redundant. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their website!
Written by Krista Wenz on July 7th, 2023
Entry Level Example
Here are some great questions to ask:
1. Can you describe a typical day in the life of an admissions counselor at this institution?
2. How does the admissions team collaborate with other departments, such as financial aid or student services?
3. What challenges do admissions counselors typically face, and how do you help your team overcome these challenges?
4. Can you describe the admissions process for this institution and what qualities you look for in applicants?
5. How does the admissions team stay current with trends and changes in higher education?
6. What opportunities for professional development and growth are available for admissions counselors at this institution?
7. How does the admissions team ensure diversity and inclusion in the student body?
8. Can you describe any recent initiatives or projects the admissions team has undertaken to improve the admissions process or student experience?
9. What qualities do successful admissions counselors at this institution typically possess?
10. How does the admissions team ensure a positive and welcoming experience for prospective students and their families?
Written by Krista Wenz on July 7th, 2023
Answer Example
"Thank you for asking; I do have a couple of questions. First, could you please tell me about your growth plan for this upcoming school year? Second, what is your timeline for making this hiring decision?"
Written by Krista Wenz on July 7th, 2023
Experienced Example
"Thank you for considering me for the position and allowing me to ask questions. I am excited to learn more about this opportunity and how my skills can contribute to your team's success. Here are three questions I have for you:
1. How do you measure the success of your admissions counselors, and what metrics do you use?
2. Can you tell me more about the student demographic at this institution, and how does the admissions team tailor their approach to meet their needs?
3. How does the admissions team collaborate with other departments, such as financial aid and academic advising, to ensure a smooth transition for new students?"
Written by Krista Wenz on July 7th, 2023
Communication
2. Walk me through your approach with students who are undecided on their major.
Why the Interviewer Asks This Question
This behavioral style question will help the interviewer to better understand your coaching and counseling style. They want to ensure you have the skills and experience necessary to help guide students through this critical decision-making process. As an admissions counselor, you will likely be working with a wide range of students with different backgrounds, interests, and goals. You must have a thoughtful and effective approach to helping these students explore their options, weigh their interests and skills, and make informed decisions about their academic and career paths. By sharing your approach with the interviewer, you can demonstrate your expertise and commitment to supporting students in this important journey.
Written by Krista Wenz on July 5th, 2023
Entry Level Example
"If I were to come across a student who was undecided on their major, I would start by figuring out what they do not like and also administer a personality test if that was a resource available to me. From there, I would encourage a student to job shadow a few family members or friends with interesting careers. There are many ways to help spark a new interest in an undecided student."
Written by Krista Wenz on July 5th, 2023
Answer Example
"I refer to my undecided students as 'open to exploring' so they do not feel the guilt associated with being in a rut or undecided. I will take these open students through a cycle of exercises, including a written exercise that walks them through their interests, life expectations, and how they view themselves. I will also set up opportunities for them to job shadow in various careers that interest them."
Written by Krista Wenz on July 5th, 2023
Experienced Example
"Sure, I'd love to walk you through my approach with students who are undecided on their major. First, I like to get to know the student and their interests. What are they passionate about? What do they enjoy doing in their free time? This can often provide clues as to what field they may be interested in pursuing.
From there, I like providing resources for students to explore different majors and career paths. This can include informational interviews with professionals in various fields, attending career fairs, and utilizing online resources such as career assessments and job outlook reports.
I also encourage the student to take a variety of classes in different subject areas to get a better idea of what they enjoy and excel at. It's important to remember that it's okay to be undecided and that many students change their majors multiple times before finding the right fit.
My approach is focused on helping students explore their interests and passions while providing them with the resources and support they need to make an informed decision about their major and future career path."
Written by Krista Wenz on July 5th, 2023
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I would explain to the student the importance of making a smart decision, to save money and time during their college career. I would provide different career options and the career plan for each degree. I would ensure the student feels comfortable with the courses offered and would remain supportive at all times."
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Communication
3. Presenting accurate reports and documentation is an important part of being an admissions counselor. How would you describe your written communication skills?
Why the Interviewer Asks This Question
The interviewer is interested in your written communication skills because they are essential to the job. As an admissions counselor, you will communicate with potential students, parents, and other stakeholders via email, letters, and other written materials. Therefore, you must have strong written communication skills to ensure that you can effectively convey important information and build positive relationships with these stakeholders. Additionally, your ability to write clearly and professionally will reflect positively on the institution you represent.
Written by Krista Wenz on July 9th, 2023
Entry Level Example
"I have strong written communication skills. I spent a lot of time writing papers in college, and I am confident in my ability to communicate my thoughts clearly on paper. I take great pride in my written communication skills, which are crucial to being an effective admissions counselor. I can present accurate reports and documentation in a clear, concise manner that is easy for others to understand. I am confident in my ability to write professionally and effectively and always strive to improve my skills in this area. Overall, my written communication skills are a valuable asset as an admissions counselor and will reflect positively on this institution."
Written by Krista Wenz on July 9th, 2023
Answer Example
"I would describe my written communication skills as above average and rate myself a 9/10. I have always had a penchant for writing and have taken university courses related to communication, writing, and journalism. I fully understand the importance of accurate reporting and clear documentation."
Written by Krista Wenz on July 9th, 2023
Experienced Example
"My written communication skills are solid. I often utilize written communication as a follow-up to verbal communication. They provide a great resource for my students to go back to and reference, plus they might answer any questions that come up along the way."
Written by Krista Wenz on July 9th, 2023
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Compatibility
4. What unique qualities can you bring to our school?
Why the Interviewer Asks This Question
The interviewer is asking what makes you stand out from the crowd! This is not the time to say that you are organized and reliable. Boring! You need to dig deep and think of the unique skills that make you an obvious stand-out from other potential applicants. For instance, you could describe your exceptional communication skills, allowing you to connect with prospective students and their families easily. You could also explain how you possess a deep knowledge of the admissions process and a genuine passion for helping students achieve their academic goals. Additionally, you might describe how you are creative and resourceful and always think outside the box to find new ways to attract and retain students. Ultimately, the interviewer is looking for an admissions counselor committed to providing a welcoming, supportive, and inclusive environment for all students, regardless of their background or circumstances.
Written by Krista Wenz on July 5th, 2023
Entry Level Example
"As an admissions counselor, I can bring a unique set of qualities to your school. First and foremost, I have a deep passion for helping students achieve their academic goals. Whether it's through providing guidance on the admissions process or helping them navigate the challenges of college life, I am committed to providing the support they need to succeed.
In addition to my passion for helping students, I also bring a wealth of experience to the role of an admissions counselor. I have worked in a variety of educational settings, from small liberal arts colleges to large research universities, and I have a deep understanding of the admissions process and what it takes to be successful in college.
Finally, my strong communication skills and ability to connect with students from diverse backgrounds make me an ideal candidate for this position. I am committed to building relationships with students and helping them feel comfortable and supported throughout their time at your institution.
Overall, I am confident that I can make a meaningful contribution to your school as an admissions counselor, and I look forward to the opportunity to work with your students and help them achieve their goals."
Written by Krista Wenz on July 5th, 2023
Answer Example
"What makes me unique from your other candidates is that I am a continuous learner, always working to improve my skills. This year alone, I have completed four professional development courses and plan to attend four more. The more knowledgeable I am as an admissions counselor, the more your students will benefit from having me here."
Written by Krista Wenz on July 5th, 2023
Experienced Example
"What makes me unique is the number of years of experience working in both public and private institutions. I am passionate about professional development as well, having taken two industry-related workshops per year for the past eight years. In addition, I have excellent communication and interpersonal skills, which allow me to connect with students and families from a wide range of backgrounds and cultures. I am able to build strong relationships and trust with applicants, helping them to feel comfortable and confident throughout the admissions process.
Finally, I am highly organized and detail-oriented, which enables me to manage multiple tasks and deadlines with ease. I am able to keep track of all the necessary paperwork and documentation, ensuring that everything is completed accurately and on time.
Overall, I believe my experience, skills, and qualities make me an ideal candidate for your admissions team, and I look forward to the opportunity to contribute to your school's success."
Written by Krista Wenz on July 5th, 2023
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I want to be able to provide that same customer service; I understand the importance of Higher Education and understand how important it is for the entire family to be involved in the recruitment process. I also have two years of recruitment experience, during my college career here, I worked as an office assistant for your Admissions Office.
I had the opportunity to work closely with undergrad, transfer and graduate Admission Counselors. I also assisted in the organization and implementation of recruitment events at our school and away from school. I have good interpersonal skills; I've worked in the government public sector for four years, and I am positive that my skills fit well with this position."
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Compatibility
5. If asked, how do you believe your coworkers would describe you?
Why the Interviewer Asks This Question
When answering this question of how your coworkers would describe you, it's important to be honest and self-aware. Think about the qualities and traits that you believe you possess, and ask yourself if those are things that your coworkers would also recognize in you. Consider asking a few coworkers for feedback on how they would describe you, and use their input to help craft your response. Ultimately, you want to focus on highlighting your positive qualities and how they have helped you succeed in your role, while also acknowledging areas where you may still be growing and learning. By presenting yourself as someone who is open to feedback and committed to personal and professional growth, you can show your potential employer that you are a valuable and adaptable team player.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
Some great words to use to describe yourself:
- Encouraging
- Helpful
- Engaged
- Positive
- Hard-working
- Punctual
- Reliable
Written by Krista Wenz on July 7th, 2023
Answer Example
"I know that my coworkers respect my work ethic. If I had to guess how they perceive me, I think they would say that I am a reliable person, an encouraging teammate, and a strong mentor. I always do what I say I am going to do, go out of my way to help others, and love leading by example."
Written by Krista Wenz on July 7th, 2023
Experienced Example
"My coworkers would describe me as a natural leader with an immense amount of knowledge when it comes to the academic industry. I am seasoned and always willing to pass my knowledge along to others. They would also describe me as a reliable and supportive admissions counselor. They would say that I am always willing to lend a helping hand and provide guidance to students and their families. They would also note my attention to detail and thoroughness in reviewing applications and ensuring all necessary documents are submitted on time. Overall, I believe my coworkers would view me as a valuable member of the admissions team who is dedicated to helping students achieve their academic goals."
Written by Krista Wenz on July 7th, 2023
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Compatibility
6. How much of each student's background do you like to learn?
Why the Interviewer Asks This Question
The interviewer wants to know how thorough you are in your assessments of students. It's important to gather enough information about each student's background to make an informed decision about their potential fit for the school and program. However, it's also important to balance this with respecting the privacy and autonomy of the student. As an admissions counselor, you likely have a system for collecting relevant background information without prying too deeply into personal matters. Describe that system to the interviewer.
Written by Krista Wenz on July 6th, 2023
Entry Level Example
"I will be eager to learn as much about my students as possible. I feel that this will only make my job easier and make their experience much better as well. I want to learn as much as I can about their academic history, extracurricular activities, and personal interests. Understanding each student's unique background is essential to helping them find the right college or university where they can thrive and reach their full potential. So, I plan to always take the time to ask questions and get to know each student personally."
Written by Krista Wenz on July 6th, 2023
Answer Example
"The more I know about each student, the more targeted I can be with my coaching and recommendations. I truly take the time to get to know each of my students, as I want to know as much as I can! However, I also respect my student's privacy and only learn as much as I need to effectively counsel them."
Written by Krista Wenz on July 6th, 2023
Experienced Example
"I feel that, as an admissions counselor, it's my job to get to know the entire student body. For that reason, I get to know as much as I can about my students before the school year begins and as it progresses. By understanding a student's unique background, I am better equipped to assess their potential for success and determine if they are a good fit for the university. Learning about a student's background also helps me provide personalized guidance and support throughout the application process. Ultimately, my goal as an admissions counselor is to help students achieve their academic goals and reach their full potential."
Written by Krista Wenz on July 6th, 2023
Competency
7. In your opinion, what are the top 3 functions of an admissions counselor?
Why the Interviewer Asks This Question
The interviewer wants to know that you fully understand the scope of this position. If you are not sure of the essential functions of this role, go back to the job posting or job description where expectations are outlined. Make a note of what is continually mentioned in the job posting, and see if there is a standard theme. Talk about those functions, and show that you are experienced and talented in those areas. If you are still unsure of what to say, here are the top three functions you should focus on:
1. Providing guidance and advice to students: One of the primary functions of an admissions counselor is to provide guidance and advice to prospective students. You need to help them understand the admission requirements, the application process, and the various programs available at the institution. You should also be able to answer any questions they may have and provide them with the necessary resources to make informed decisions.
2. Evaluating applications: Another crucial function of an admissions counselor is to evaluate applications. You must review each application carefully, considering factors such as academic background, extracurricular activities, and personal statements. You should assess each applicant's potential to succeed in the program and make recommendations to the admissions committee.
3. Building relationships with high schools and community organizations: Finally, an admissions counselor needs to build relationships with high schools and community organizations. You should work with these groups to promote the institution and its programs, provide information and assistance to prospective students, and foster partnerships that benefit both the institution and the community.
Written by Krista Wenz on July 5th, 2023
Entry Level Example
"As a student who has gone through the college admission process, I believe the top three functions of an admissions counselor are to provide guidance and support to students throughout the application process, to evaluate applications fairly and objectively, and to serve as a liaison between the institution and prospective students. Admissions counselors are crucial in helping students navigate the complex and often overwhelming college application process. They are there to answer questions, provide advice, and offer support every step of the way. Additionally, admissions counselors are responsible for evaluating applications fairly and unbiasedly, carefully considering each applicant's strengths and weaknesses. Finally, they serve as a bridge between the institution and prospective students, helping to build a positive and welcoming community on campus. I am excited for the opportunity to contribute to that welcoming community on your campus."
Written by Krista Wenz on July 5th, 2023
Answer Example
"I believe the three primary functions of an admissions counselor are to help students recognize what they need to achieve, give them the tools they need to reach those goals, and help them to look at their post-secondary educational path critically. I see in your job posting that you greatly value those skills as well. I am highly competent in these functions and feel that my Master's Degree in Educational Counseling makes me the best fit for your needs."
Written by Krista Wenz on July 5th, 2023
Experienced Example
"From my experience, I believe the top three functions of an admissions counselor are to be a strong source of guidance, offer well-researched advice, and be a strong accountability partner. My students rely on me to have the answers and guide and counsel them during their studies. If I am not fulfilling their needs and offering excellent advice, it could negatively affect my student's success."
Written by Krista Wenz on July 5th, 2023
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Promoting the university's culture, values, and characteristics that make it worth attending
Helping maintain great student retention"
Stephanie's Feedback
Creative Thinking
8. What is the most creative way you have helped a student overcome a challenge?
Why the Interviewer Asks This Question
The interviewer is looking to gain insight into your problem-solving skills and your ability to think outside the box. They may also be interested in seeing how you handle difficult situations and how you communicate with students who may be struggling. You to be honest and specific in your answer, highlighting a real-life example of how you went above and beyond to help a student in need. By sharing your experience, you can show the interviewer that you are committed to helping students succeed and that you have the skills and creativity to do so.
Written by Krista Wenz on July 9th, 2023
Entry Level Example
"One time during college, a classmate came to me with a difficult writing assignment. They were struggling to come up with ideas and organize their thoughts. I suggested they try mind mapping as a way to brainstorm and visualize their ideas. We worked together to create a mind map, which helped them see the connections between their ideas and develop a clear outline for their paper. The student got an A on the assignment and was thrilled with the result. It was great to see them overcome their challenge and succeed!"
Written by Krista Wenz on July 9th, 2023
Answer Example
"One of the most memorable experiences I have had as an admissions counselor was helping a student overcome a significant obstacle in her academic journey. She had a learning disability that made it difficult for her to keep up with her coursework, and as a result, she had a low GPA and struggled to get accepted into the college of her choice.
I knew this student had a lot of potential and was passionate about her chosen field of study, so I decided to take a more creative approach to helping her. Together, we developed a portfolio of her work showcasing her talents and demonstrating her commitment to her studies. We also contacted professors and other professionals in her field of interest to get letters of recommendation that spoke to her strengths and potential.
In the end, our efforts paid off. The student was accepted into her top-choice college and excelled academically and professionally. It was incredibly rewarding to see her overcome her challenges and achieve her goals, and it reinforced for me the importance of taking a personalized approach to helping students succeed."
Written by Krista Wenz on July 9th, 2023
Experienced Example
"One of the most creative ways I have helped a student overcome a challenge was by introducing them to a mentor who could relate to their struggles and offer guidance. The student struggled to balance their coursework and extracurricular activities, causing them to feel overwhelmed and unmotivated. By connecting them with a mentor who had successfully navigated a similar situation, the student was able to gain valuable advice and support. The mentor provided the student with a personalized plan to manage their time more efficiently and offered emotional support and encouragement. With their mentor's help, the student regained confidence in their abilities and ultimately achieved their academic and personal goals."
Written by Krista Wenz on July 9th, 2023
Creative Thinking
9. If you were a college mascot, what would you be and why?
Why the Interviewer Asks This Question
The interviewer is trying to gauge your creativity and ability to think on your feet. They may also be looking to see if you have a sense of humor and can be a team player. It is essential to give an answer that showcases your personality and aligns with the values and mission of the college. For example, if the college values community and inclusivity, you could say you would be a mascot that represents those values, such as a friendly dragon or a colorful bird that brings people together.
Written by Krista Wenz on July 9th, 2023
Entry Level Example
"If I could choose a college mascot, I would probably be a bear. Bears are strong and resilient animals with a certain ruggedness and independence that I find appealing. Bears would make a great mascot because they are both powerful and approachable, and they could help create a sense of community and pride among students. Plus, bears are just plain cute, and I think they would be a fun and memorable symbol for any college or university."
Written by Krista Wenz on July 9th, 2023
Answer Example
"If I were a college mascot, I would be a lion because they represent courage, strength, and leadership, which are all important qualities for college students to possess. Plus, lions are majestic animals that command respect and admiration, just like a successful college student should. As a mascot, I would inspire students to be brave in the face of challenges, to work hard to achieve their goals, and to lead by example in everything they do."
Written by Krista Wenz on July 9th, 2023
Experienced Example
"If I were a college mascot, I would be a phoenix. This is because the phoenix represents rebirth and renewal, which are important concepts for college students who are constantly growing and changing. Additionally, the phoenix is a mythical creature often associated with strength and resilience, qualities that are important in college and life. Overall, I think the phoenix would make a great college mascot because it embodies many of the values that students strive to achieve."
Written by Krista Wenz on July 9th, 2023
Creative Thinking
10. What are your favorite resources for helping students discover potential career choices?
Why the Interviewer Asks This Question
The interviewer would like to know what resources you prefer to utilize when counseling your students on their potential career choices. Give two strong examples if you can. This will show that you are well-rounded and can offer your students variety.
Some examples include exploring the student's study habits and social skills, administering career and personality tests, looking at the student's favorite classes, and considering hobbies and extracurricular activities. At the end of your answer, be sure to ask the interviewer if they also have any recommendations or favorites. This can strike up a friendly and informative conversation.
Written by Krista Wenz on July 6th, 2023
Entry Level Example
"While completing my master's degree, I learned of a few fantastic resources for helping students discover new career choices. A few of the most memorable ones were an exploratory quiz and an academic success plan template. Which are the favorite resources used at your educational facility?"
Written by Krista Wenz on July 6th, 2023
Answer Example
"I like to take a well-rounded and modern approach when it comes to the resources I offer my students. These days, they don't follow through on the resource if it isn't online or available on a device. For this reason, my top two resources are Gladeox.org, where students can take an online career quiz and utilize other resources for career discovery. The second resource I frequently use is 16personalities.com. It's a fun, interactive, and incredibly focused personality quiz that gives career suggestions based on your core characteristics. Do you have other resources that you prefer to use?"
Written by Krista Wenz on July 6th, 2023
Experienced Example
"Over the years, I have leaned on two primary resources for helping my students discover potential career choices. First, predictivesuccess.com helps me to predict a student's behavior and then create an action plan. Second, my employer's internal program offers a variety of career discovery resources. Could you share with me the resources that you use here?"
Written by Krista Wenz on July 6th, 2023
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Critical Thinking
11. Under what circumstance would you suggest a student change majors?
Why the Interviewer Asks This Question
The interviewer wants to know that you fully understand the gravity of a decision like changing majors. They want to see that you can guide their students wisely. If you can, give an example of a time when you suggested a student change majors. For instance, if the student struggles to keep up with coursework or seems uninterested in the subject matter, you might recommend exploring other options. Additionally, if the student's career goals have shifted and their current major no longer aligns with their aspirations, you might suggest considering a different field of study. Ultimately, let the interviewer know your goal is to ensure the student is pursuing a path that will lead to academic success and personal fulfillment.
Written by Krista Wenz on July 6th, 2023
Entry Level Example
"The situation would have to be very severe before I would recommend changing majors. That isn't a small decision. It can be costly and time-consuming. I would only recommend changing majors if the student were miserable and on the verge of dropping out altogether."
Written by Krista Wenz on July 6th, 2023
Answer Example
"Changing majors can be serious business, especially if the student risks losing out financially due to the decision. I would suggest a student change majors once they have completely disengaged and are uninterested in the program. I would also only suggest a change once the student is clear on the alternate major they would like to take and understand the challenges they may face by making such a decision."
Written by Krista Wenz on July 6th, 2023
Experienced Example
"As an experienced admissions counselor, I do not feel that it is my place to discourage heavily if a student is truly unhappy with their originally chosen major. It is their life and their future career path. I will provide them with a lot of well-researched information supporting either decision. A pros and cons list, so to speak. My primary focus would be to support the decision they make in the end."
Written by Krista Wenz on July 6th, 2023
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Diligence
12. How often do you monitor the progress of the students on your academic roster?
Why the Interviewer Asks This Question
The interviewer wants to better understand your level of engagement with the students on your academic roster. They want to see if you are more hands-off and wait for the student to come to you or if you take a proactive approach and make a note to connect with your students regularly. Discuss how you ensure your level of engagement with your students is high to provide the best possible academic outcome for them.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"I believe in very regular progress monitoring with all students. It's important to me that they know I care about their progress and achievements."
Written by Rachelle Enns
Answer Example
"I understand that most educational facilities recommend that students connect with their admissions counselor at least once a semester. That's great for the students who are excelling; however, I prefer to have a better pulse on the students who are struggling a bit. This year I started using engagement software with the students on my roster. This software, called 15Five, elevates the engagement of my students by asking questions and starting the right conversations on a bi-weekly basis. The student logs on, rates how they feel from 1 to 5, and then answers a brief question that I have pre-loaded into the form. If a student is feeling a 2 out of 5, this is an indicator that I need to check in more frequently."
Written by Krista Wenz on July 7th, 2023
Experienced Example
"All the time! Maybe they get tired of me always checking in on them, but so far, my active involvement in their lives has shown positive results."
Written by Rachelle Enns
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Diligence
13. How often do you take work home with you?
Why the Interviewer Asks This Question
The interviewer wants to gauge your work-life balance and ability to manage your workload effectively. As an admissions counselor, you need to be able to prioritize your tasks and meet deadlines without sacrificing personal time or burning out. Additionally, taking work home may be necessary at times, but the interviewer wants to ensure that you are not consistently overworking yourself or taking on too much. Overall, the question aims to assess your time management skills and work ethic in the context of the job responsibilities.
Written by Krista Wenz on July 8th, 2023
Entry Level Example
"I try not to take my work home with me, as everyone needs downtime. However, if something needs to get done, I will not hesitate to take work home to meet a deadline."
Written by Krista Wenz on July 8th, 2023
Answer Example
"I make sure to utilize my work hours very efficiently, so the only time I take my work home is when there is an extremely stringent deadline. I would say that, overall, I take my work home maybe twice per month. It's all about being diligent with my time in the office!"
Written by Krista Wenz on July 8th, 2023
Experienced Example
"I take my work home with me whenever it is necessary. In some positions I have held, I worked from home nearly every day. In other roles, such as my current position, I work from home just a few times per month."
Written by Krista Wenz on July 8th, 2023
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Diligence
14. What do you know about the culture at our school?
Why the Interviewer Asks This Question
A school's culture is the overall atmosphere and environment at the school. This can include things like the values and beliefs held by the school community, the level of diversity and inclusion, the level of student engagement and participation in extracurricular activities, and the overall sense of community and connectedness among students, faculty, and staff.
Workplace culture and fit is a significant factor when considering a career move. The interviewer asks what you know about their school's culture to gauge whether you would be a good fit for their institution. They want to see if you have done your research and if your values align with the school's. It's essential to be knowledgeable about the culture of the school you are applying to, as it can impact your job satisfaction and overall success in the role. Make sure to highlight any relevant experiences or skills that align with the school's culture and values. Assure the interviewer that you have put thought, research, and consideration into how the workplace culture will work for you.
Written by Krista Wenz on July 9th, 2023
Entry Level Example
"I read many positive reviews about your organization and this school's culture online. You offer great incentives to keep people motivated, and it seems to be a fast-paced environment that values innovation and performance. From what I've observed, your school seems to have a strong sense of community and pride. I've seen a lot of students and faculty members working together to support one another and create a positive environment for learning. It also seems like there's a lot of diversity here, which is great to see. Overall, I think the culture at your school values inclusion, collaboration, and growth and one which I would be happy to be affiliated with."
Written by Krista Wenz on July 9th, 2023
Answer Example
"I have researched your school through your social media channels and on glassdoor.com. Your employees have great things to say, and overall it seems that you have fun while you work. I look forward to joining an organization like yours that is upbeat and thoughtful with an eye on helping the community simultaneously."
Written by Krista Wenz on July 9th, 2023
Experienced Example
"Through my years as an admissions counselor, I have met a few teachers, faculty, and students from your school. Everyone has had great things to say about your culture. I have heard it is encouraging and supportive, and very diverse. I look forward to learning more about your workplace culture as the interview process continues!"
Written by Krista Wenz on July 9th, 2023
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Diligence
15. How familiar are you with the undergrad and graduate programs at our school?
Why the Interviewer Asks This Question
Interviewers and hiring managers often receive hundreds of applications per job. If you are lucky enough to land an interview, you must make some effort to research the opportunity. You don't need to be an expert, but you do need to be knowledgeable about the school before your interview.
Start by searching the school's website and take particular note of any new programs they have implemented. Identify their most popular programs if you can, and look at their competitors to see where this school may stand out.
Written by Rachelle Enns
Entry Level Example
"At this point, I have studied your program offerings for a few hours, so I feel my knowledge base is strong. Your offerings have an incredible range and are quite plentiful compared to other universities. Which of your programs is the most popular?"
Written by Krista Wenz on July 6th, 2023
Answer Example
"I conducted a great deal of research on your programs before coming here today. I was very excited to see that you recently added a Bachelor's Degree in Liberal Arts. I am thrilled that you also have robust options for business students."
Written by Krista Wenz on July 6th, 2023
Experienced Example
"I have been familiar with your school and its programs for quite some time. In addition to already being very familiar with your educational institution, I have already counseled students on many similar programs from my six years working at a competitive university. If hired, the time to train me would be minimal."
Written by Krista Wenz on July 6th, 2023
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Direct
16. Tell me about yourself.
Why the Interviewer Asks This Question
Open-ended questions are some of the hardest to answer in an interview. It's important to train yourself how to talk about yourself. It may sound a little silly because you've been talking about yourself for years! In an interview, you should leave out the highly personal stuff. No need to talk about your new puppy or your favorite foods. Keep it professional and concise.
Interviews typically last for about thirty minutes to an hour, so keep that in mind as you prepare. Sometimes practicing with a friend or timing your response can help. Focus on your interest or passion for the field, your education, and your accomplishments. Keep it relevant to the job at hand! Also, consider the fact that there is plenty of time for you to talk about your skills and strengths during the interview, so you don't have to say it all in one gulp.
Written by Krista Wenz on July 8th, 2023
Entry Level Example
"Well, I am a highly motivated individual with a passion for helping students achieve their academic goals. I have always been interested in the college admissions process and I am excited to be interviewing for this entry-level admissions counselor position. I have a Bachelor of Science in Psychology and have completed coursework in counseling and student services. I have also volunteered as a mentor for high school students, helping them with college applications and essays. I am confident that my skills, experience, and enthusiasm make me a strong candidate for this position. I look forward to the opportunity to contribute to the success of the admissions team and help students navigate the college admissions process."
Written by Krista Wenz on July 8th, 2023
Answer Example
"Sure, I'd be happy to. I graduated with a Bachelor of Education with a minor in Psychology from UBC in 2009. Since then, I have been actively making my way to an admissions-based role, first starting in a teaching position. In my free time, I enjoy volunteering with different organizations in the community, with my favorite being environmental education projects. I am an energetic and positive person, ready to make a difference in the growth and success of your institution."
Written by Krista Wenz on July 8th, 2023
Experienced Example
"I am a seasoned admissions counselor with ten years of experience. I received my Bachelor's in Education, then eventually returned for a Master's in Counseling. I find it incredibly rewarding to help students navigate the college application process and find the right fit for them. In my role, I have developed a deep understanding of the admissions process, from reviewing applications to conducting interviews and making final decisions. I always strive to learn more and stay current on the latest trends and best practices in the field. Ultimately, I aim to make the admissions process as smooth and stress-free as possible for students and their families. I have worked my way up in my field over the years and appreciate the opportunity to continue my progression with your organization."
Written by Krista Wenz on July 8th, 2023
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Direct
17. How would you describe your work ethic?
Why the Interviewer Asks This Question
Work ethic is the set of values and principles that guide an individual's approach to work. It encompasses personal responsibility, accountability, reliability, and a commitment to excellence. As an admissions counselor, having a strong work ethic is essential. It ensures that you are always putting your students' needs first and always striving to provide them with the best possible guidance and support. Additionally, a strong work ethic can help you to build trust and credibility with your students, which can be important when it comes to helping them navigate the complex and often stressful process of applying to college. A strong work ethic is key to being an effective and successful admissions counselor. Let the interviewer know how you would describe your work ethic and how it will benefit the institution you are interviewing for.
Written by Krista Wenz on July 9th, 2023
Entry Level Example
"I would say my work ethic is focused on efficiency and attention to detail. I take pride in completing tasks thoroughly and accurately, and I am always willing to put in extra effort to ensure everything is done to the best of my abilities. Additionally, I believe that communication and collaboration are key to success in any project, so I make a point to stay in touch with colleagues and keep everyone on the same page. I strive to be reliable, hardworking, and committed to achieving personal and team goals. I assure you I will be a strong asset to your organization if hired for the position."
Written by Krista Wenz on July 9th, 2023
Answer Example
"I am a very dedicated and loyal employee. I saw on your website that you describe your school's culture as honest and transparent, and you go the extra mile for your students. My work ethic is the same. I am honest, flexible, and come ready to work hard for my students every day."
Written by Krista Wenz on July 9th, 2023
Experienced Example
"My work ethic has been well honed over the seven years I have worked as an admissions counselor. I am dedicated to providing my students with the highest level of service and always strive to exceed their expectations. I believe in being honest, transparent, and communicative throughout the admissions process, and I work tirelessly to ensure that my students have a smooth and stress-free experience. Whether reviewing applications, answering questions, or providing guidance, I always approach my work with a positive attitude and a commitment to excellence."
Written by Krista Wenz on July 9th, 2023
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Discovery
18. What do you find most rewarding about being an admissions counselor?
Why the Interviewer Asks This Question
By understanding why you find this career path rewarding, the interviewer will also be able to know how to keep you motivated on the job. Give a few examples of what you find most rewarding. Try to give unique answers vs. merely saying, 'I like talking to people,' for instance. You could describe how it's incredibly rewarding to help guide students through the college application process and see them achieve their dreams of higher education. Or, being able to witness the excitement and joy on a student's face when they receive their acceptance letter. Additionally, you could explain how building relationships with students and their families and supporting them during a stressful time is incredibly fulfilling.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"I believe that the most rewarding aspect of being an admissions counselor will be getting the chance to help students carve their career paths and achieve their goals. As an admissions counselor, I will have the privilege of guiding students through the application process and helping them discover the right path for their education and career. It will be incredibly rewarding to see students succeed and thrive in their chosen field, knowing that I played a small part in their journey. Additionally, I know I will enjoy connecting with a diverse range of individuals and learning about their unique experiences and backgrounds. Ultimately, working in this profession will be a fulfilling and meaningful way to make a positive impact on the lives of others."
Written by Krista Wenz on July 7th, 2023
Answer Example
"There are many rewarding aspects to being an admission counselor. If I had to choose the biggest stand-outs for myself, I would say that I love that every person I meet has a different story to tell. Students these days are so diverse and forward-thinking that it keeps me on my toes. Another rewarding aspect for me is the continual research and education I can do. I feel as though I, myself, am constantly learning."
Written by Krista Wenz on July 7th, 2023
Experienced Example
"For me, being a positive influence on my students is the greatest reward. I love to check in with my students, even years later, to see what they have accomplished due to their well-planned educational path. Every day presents new challenges and opportunities to make a difference in someone's life, and I feel truly blessed to be a part of that process."
Written by Krista Wenz on July 7th, 2023
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Discovery
19. As an admissions counselor, understanding sources of inspiration is important. Who has inspired you in your life and why?
Why the Interviewer Asks This Question
The interviewer asks you about who has inspired you in your life because they want to better understand your values and motivations. Knowing who inspires you can provide insight into your character and how you approach challenges. It can also give the interviewer a glimpse into your personal life and experiences, which can help determine if you are a good fit for the company culture and how inspirational you will be to your students. Ultimately, the question will help the interviewer get to know you better and assess your potential as a candidate.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"My previous sociology professor was a huge inspiration to me. Her passion for education was motivating and put the fire in me to graduate with top marks. She was also an inspiration by showing her passion for the subject matter and encouraging her students to think critically and creatively. My professor also inspired me by sharing her experiences and insights and challenging her students to think beyond their comfort zones. I had never had someone inspire me as much as she did, and it was a nice feeling knowing someone cared about their students as much as she did."
Written by Krista Wenz on July 7th, 2023
Answer Example
"I find inspiration in a variety of people and things. I would have to say that the person who has most greatly inspired me has been my grandmother. She always had a smile on her face no matter how hard she worked, and she loved everyone. She was well respected and always gave more than she received. I try to live like her as much as I can."
Written by Krista Wenz on July 7th, 2023
Experienced Example
"My students inspire me! Who better to inspire me to do the best work possible than the exact individuals that I am trying to help? As an admissions counselor, I am constantly inspired by the passion and determination of my students. Each of them has a unique story to tell and a vision for their future that they are working tirelessly to achieve. It is truly an honor to be a part of their journey and to help them navigate the college admissions process. Whether they are overcoming personal challenges, pursuing a new career path, or striving to make a positive impact in their community, I am always amazed by their resilience and commitment. Their enthusiasm and drive remind me of the power of education and the incredible potential that lies within each of us."
Written by Krista Wenz on July 7th, 2023
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Discovery
20. Why do you want to work as an admissions counselor at our facility?
Why the Interviewer Asks This Question
This question can be difficult because it requires you to know enough about the educational facility to be impressed by what they do and what they can offer you regarding growing your abilities as an admissions counselor.
Prepare for this question through due diligence! Review the academic facility's website first. You can read reviews of former students and find out about their reputation in the educational space. Sometimes you can find articles or press releases to brief you on their latest accomplishments, innovations, or school culture. Pinpoint the highlights.
Know the facility's vision so you can quickly tell them your values align. Sharing your knowledge on the latest education-related news indicates that you have a vested interest in them and the educational industry.
Written by Krista Wenz on July 5th, 2023
Entry Level Example
"Working with your facility will be the best way to kick off my career. I met with a few individuals in this industry while attending university, and everyone had the best things to say about your organization. I am thrilled to be here to interview today and hope that we can create a long-term working relationship."
Written by Krista Wenz on July 5th, 2023
Answer Example
"I am impressed by your mission, and I love how much of an impact you make in the local community. Winning the Community Humanitarian Award in 2016 was a remarkable achievement that stood out to me. In addition to all of this, I want to work here because you offer growth, development, and continued education opportunities for your employees. I see a long-term fit here, with consistent growth, which is important to me."
Written by Krista Wenz on July 5th, 2023
Experienced Example
"I have had my eye on your facility for many years now. Because you are a leader in the educational industry, I see that you have minimum turnover, and few career openings come up. I am enthusiastic about the opportunity to be here today and hope you can see a strong fit with my experience."
Written by Krista Wenz on July 5th, 2023
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Discovery
21. What did you think of your admissions counselor when you were an undergraduate student?
Why the Interviewer Asks This Question
The interviewer asks about your experience with your admissions counselor in college to gain insight into your ability to form and maintain relationships with authority figures. They may also be curious about your self-awareness and ability to reflect on past experiences. It's essential to be honest and tactful in your response, highlighting positive experiences and acknowledging challenges or areas for improvement. The interviewer seeks someone who can effectively communicate and work collaboratively with others in a professional setting.
The interviewer also wonders if perhaps you were influenced to the career path of admissions by a positive or even negative experience of your own. Hopefully positive! This question is not an invitation to complain about your experience or speak negatively about anyone. Keep your answer brief and positive.
Written by Krista Wenz on July 6th, 2023
Entry Level Example
"Great question! I had an incredible relationship with my admissions counselor, who helped me immensely. Her influence is a big part of why I am pursuing a career as an admissions counselor today."
Written by Krista Wenz on July 6th, 2023
Answer Example
"When I was an undergraduate student, my admissions counselor was well-received and quite helpful. The resources she offered were incredible, even though I knew my direction right from the start. I didn't need to rely too heavily on her, but I had a great example overall."
Written by Krista Wenz on July 6th, 2023
Experienced Example
"It's tough to remember that far back! Just kidding, of course. I recall being a bit lost during my undergrad, to be honest. My admissions counselor walked me through many different career options and even set me up with some opportunities to job shadow a few professionals. Ultimately, I found his job to be the most interesting of all!"
Written by Krista Wenz on July 6th, 2023
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Diversity
22. When have you worked among a diverse group of people?
Why the Interviewer Asks This Question
The interviewer asks about your experience working among a diverse group of people because it is essential for the role. As an admissions counselor, you will work with students and families from all backgrounds and cultures. Having experience working with diverse groups shows that you can understand and relate to people from different backgrounds, which is essential for success in the role. Additionally, it demonstrates that you have a level of cultural competence and sensitivity that is important in a multicultural environment. Describe your experience working with diverse groups.
Written by Krista Wenz on July 8th, 2023
Entry Level Example
"I have worked among a diverse group of people in college. I was part of a student organization with members from different backgrounds and cultures. It was a great learning experience as we could share our perspectives and learn from each other's experiences. We organized events that celebrated diversity and inclusion, and it was amazing to see how people from different walks of life came together to support and learn from one another. It was an enriching experience that shaped my views on diversity and the importance of creating an inclusive environment. I am happiest in this environment because it offers a great learning opportunity."
Written by Krista Wenz on July 8th, 2023
Answer Example
"As an admissions counselor, I have had the pleasure of working with a diverse group of people throughout my career. From students of various ethnicities and cultural backgrounds to colleagues with a wide range of experiences and perspectives, I have always valued the opportunity to collaborate with individuals who bring unique insights and ideas to the table. In my experience, diversity is a key ingredient in fostering innovation and creativity, and I believe that it is essential for any organization or community to embrace and celebrate differences in order to thrive. Whether I am working on a team project, helping a student navigate the college admissions process, or simply engaging in conversation with someone from a different background than my own, I am always grateful for the chance to learn and grow from those around me."
Written by Krista Wenz on July 8th, 2023
Experienced Example
"I would say that pretty much every educational facility I have worked for has valued diversity. As an experienced admissions counselor, I have had the privilege of working with a diverse group of people throughout my career. Whether it was interacting with students from different cultural backgrounds or working with colleagues from various parts of the world, I have always valued the opportunity to learn from and collaborate with individuals from all walks of life. Working in a diverse environment has taught me the importance of empathy, understanding, and inclusivity, which are all critical qualities for anyone in the field of admissions counseling. I believe that every student deserves to be treated with respect and given an equal chance to succeed, regardless of their background or circumstances. As such, I strive to create a welcoming and supportive environment for all students, and I am committed to helping each one achieve their academic and personal goals."
Written by Krista Wenz on July 8th, 2023
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Experience
23. We are asking for 8 years of experience in an academic environment and you have just 5. Why do you think you are qualified for this position?
Why the Interviewer Asks This Question
The interviewer asks this question to understand why you think you are qualified for the position despite not meeting the required years of experience. Perhaps your skills and qualifications make you a strong candidate, and you have gained valuable experience in various academic settings, including research projects, educational conferences, and teaching positions.
To many employers, the number of years of experience is flexible as long as you have the results to show for the years you do have. Let the interviewer know you are confident you can leverage your experience and skills to excel in the role and contribute to the team's success. Make no apologies for your lack of years!
Written by Krista Wenz on July 8th, 2023
Entry Level Example
"Thank you for your question. While I may not have the full 8 years of experience that you are seeking, I do believe that my 5 years in an academic environment have prepared me well for this position. During my time in academia, I have gained valuable skills in research, data analysis, and project management. I have also collaborated with colleagues and students to achieve successful outcomes. Additionally, I am committed to continuous learning and professional development, and I am eager to apply my skills and knowledge to contribute to the success of this organization. Thank you for considering my qualifications."
Written by Krista Wenz on July 8th, 2023
Answer Example
"Although I have five years of experience vs. 8 years of experience, I do this job extremely well. I understand the concern regarding my experience in an academic environment. However, I believe that my past 5 years of experience have equipped me with the necessary skills and knowledge to excel in this position. Additionally, I am a quick learner and am committed to continuing my professional development to enhance my abilities. I am confident that my passion for the field, dedication, and work ethic will allow me to contribute positively to the team and fulfill the responsibilities of the role."
Written by Krista Wenz on July 8th, 2023
Experienced Example
"Along with my five years working in this industry, I have worked in related industries my entire career. Also, I hope that my master's degree gives me a little boost in experience over the required undergraduate degree."
Written by Krista Wenz on July 8th, 2023
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Job Satisfaction
24. What causes you to feel dissatisfied on the job?
Why the Interviewer Asks This Question
The interviewer asks what causes you to feel dissatisfied on the job in order to gauge your level of self-awareness and your ability to communicate effectively. It can also help them to understand your priorities and what motivates you in a work environment. By sharing your concerns and challenges, you can demonstrate your problem-solving skills and show how you handle difficult situations. Ultimately, the interviewer wants to ensure that you are a good fit for the position and that you will be able to thrive in the company culture.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"I have felt dissatisfied on the job when I feel underpaid and overworked. This has been primarily with my pre-university days. I don't mind working hard at all, but I don't like feeling as though I'm being taken advantage of, either."
Written by Krista Wenz on July 7th, 2023
Answer Example
"I can feel dissatisfaction on the job when I am not feeling heard or when there is not mutual respect among the team members. I work best in more harmonious situations with little drama or gossip."
Written by Krista Wenz on July 7th, 2023
Experienced Example
"As an admissions counselor, my work satisfaction hinges upon a few key factors. First, the ability to establish a meaningful connection with students is crucial. If I am unable to do so, it can be quite frustrating. Additionally, having access to adequate resources and support is vital to performing well in my role. However, I have rarely felt dissatisfied in my profession because I love what I do and connect well with my students and those I work with."
Written by Krista Wenz on July 7th, 2023
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Leadership
25. Tell me about your leadership qualities and how those help you with leading your students.
Why the Interviewer Asks This Question
As an admissions counselor, you must have leadership qualities to lead your students as you guide them through the college application process and help them make informed decisions about their educational future. As a leader, you must inspire and motivate your students while providing them with the support and resources they need to succeed. Effective leadership also involves being able to navigate complex situations and make difficult decisions, all while maintaining a focus on the best interests of your students. Ultimately, the interviewer understands that admissions counselors with strong leadership skills are better equipped to help their students achieve their goals and reach their full potential.
The interviewer would like to know about your strong leadership qualities. When describing them, avoid general terms and give some unique ideas, such as being someone people naturally want to follow. You can describe your exceptional interpersonal skills and the ability to build relationships with nearly any personality type and how you see the importance of motivating others and recognizing even the smallest achievements.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"To me, a leader is someone who is enthusiastic, knowledgeable, adaptable, and open. A leader wants to nurture others to their fullest potential, and it is something I have enjoyed since childhood. I love to be an example to follow and help guide others to bettering themselves and their careers."
Written by Rachelle Enns
Answer Example
"I have taken many workshops and courses to improve my leadership skills over the years. My leadership qualities are best summed as dedicated, attentive, and motivating. I like recognizing my students' small wins because that motivates them to continue achieving."
Written by Krista Wenz on July 7th, 2023
Experienced Example
"As an admissions counselor, I believe my leadership qualities are essential in helping me lead my students. One of my most important qualities is my ability to listen actively and empathetically to their concerns and needs. By doing so, I can understand their unique situations and tailor my guidance to suit their individual needs.
I also have a strong sense of responsibility and accountability, which motivates me to work tirelessly to help my students succeed. I am always available to answer their questions and provide guidance whenever they need it, and I am committed to ensuring that they have all the resources they need to achieve their goals.
Finally, I believe that my positive attitude and enthusiasm for my work are contagious, and they help to inspire my students to work hard and stay motivated. I am genuinely invested in their success and well-being, and I take great pride in watching them grow and achieve their goals."
Written by Krista Wenz on July 7th, 2023
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Problem Solving
26. When faced with a problem, are you more likely to jump into solving it, or are you the type to carefully assess the issue first?
Why the Interviewer Asks This Question
The interviewer would like to know more about your personality and problem-solving skills. Discuss how you tackle problems when they arise, keeping your answer work-related if possible. Whether you are the type to jump right into solving a problem or you are more methodical in your approach, highlight how you are capable of handling issues professionally while using sound judgment.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"That depends on the situation and seriousness of the problem. I will not jump in with rash decisions on a problem that has a major impact on our students or the institution. As an admissions counselor, it's important to take a step back and think about the issue before jumping right in to solve it. I believe assessing the situation and gathering information can lead to a more effective and efficient solution. It's also important to consider the potential outcomes and consequences of any actions taken. A thoughtful and strategic approach can ultimately benefit the student and the institution. However, I am very capable of jumping in and resolving a problem quickly if it is of a more urgent nature."
Written by Krista Wenz on July 7th, 2023
Answer Example
"When faced with a problem, I am more likely to jump right into solving it. I believe that you cannot leave a problem to fester, or it will become bigger than it already is. You have to take ownership of the issue and immediately involve yourself in the resolution. That said, I am responsible for my decision-making and certainly don't jump in blind. If I am unsure what action to take, I will ask my leader for advice."
Written by Krista Wenz on July 7th, 2023
Experienced Example
"I have been with my current educational facility for many years, so the majority of problem-solving comes second nature to me at this point. However, when I first started this job, I would have to spend more time in careful consideration before jumping in. I would say that when I have a problem, I have a healthy balance of the two."
Written by Rachelle Enns
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Problem Solving
27. What would you do if a student on your academic roster was failing a course?
Why the Interviewer Asks This Question
The interviewer would like further insight into your style when counseling and helping any failing students on your academic roster. Give a brief overview of what you would do to help a struggling student. For example, you could provide guidance on how to approach the course material and suggest study strategies that may be more effective for the student. Additionally, you could connect students with resources such as tutoring or study groups that can provide further support. Describe how you work with students to develop a plan for improving their grades, setting achievable goals, and monitoring progress along the way.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"If I were to have a student who was failing a course, I would want to take a more personal approach by sitting down with the student to find out the source of their struggle. I would then help develop a plan of action to address the issue. However, I am always eager to learn. What is your most preferred method when helping a struggling student?"
Written by Krista Wenz on July 7th, 2023
Answer Example
"I believe that when a student is failing, there are usually some underlying issues that need to be dealt with. I will collaborate with that student and the professor of the course to create an action plan for success. I will also openly ask the student what they need from me to feel supported."
Written by Rachelle Enns
Experienced Example
"I certainly want all of my students to succeed, so if they were failing a course, I would meet with them and ask, 'What can I do to make this easier for you?'. It's amazing how well students will open up when they know they are being listened to. I will also review their academic history to see if this is a pattern or a one-time issue. From there, I would work with the student and their instructors to develop a plan for improvement, which may include tutoring, additional study time, or adjusting their course load. Ultimately, my goal would be to help the student succeed and ensure their academic progress remains on track."
Written by Krista Wenz on July 7th, 2023
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I would also let them know that there are resources in the school, such as tutors and office hours for professors, and really just encourage them to seek some help from those resources."
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Role-Specific
28. If you could have any superpower to help you do your job, what would it be and why?
Why the Interviewer Asks This Question
The interviewer asks this question to gauge your creativity and problem-solving skills. They are also interested in learning more about your personality and values. By answering this question, you can showcase your ability to think outside the box and demonstrate how your skills and abilities could benefit the organization.
Some examples include having the ability to read minds, which would be a game-changer. It would allow you to understand what a student is truly looking for in a college and tailor your recommendations accordingly. Additionally, having the power of persuasion would be incredibly useful in convincing hesitant students to take a chance on a particular school or program. Finally, superhuman speed would be helpful during those busy application periods when there never seems to be enough time in the day.
Written by Krista Wenz on July 9th, 2023
Entry Level Example
"If I could have any superpower to help me in my job as an admissions counselor, it would be the ability to read people's minds. This would allow me to understand what the prospective students are thinking or feeling, which would help me tailor my approach and communication to better meet their needs and address their concerns. It would also help me identify any potential red flags or areas of concern they may not be comfortable sharing with me verbally. Overall, I believe this would make me a more effective and empathetic admissions counselor."
Written by Krista Wenz on July 9th, 2023
Answer Example
"If I could have the superpower of time travel to help me as an admissions counselor, it would be beneficial in several ways. First, I could go back in time and review past applications to identify patterns in successful and unsuccessful applicants. This would allow me to better advise current applicants on what they need to do to improve their chances of being accepted. Additionally, I could travel to the future to see how certain applicants have progressed in their academic and professional careers, which would help me make more informed decisions about their potential as students. Overall, the ability to time travel would give me a unique advantage in helping applicants and ensuring that our admissions process is as fair and effective as possible. Plus, it would be a fun experience, as well!"
Written by Krista Wenz on July 9th, 2023
Experienced Example
"I think the superpower of teleportation would be exciting to have. Being able to instantly transport myself to any location would be incredibly useful for visiting prospective students and attending important events. It would also allow me to quickly and easily meet with colleagues at other institutions and stay current on the latest trends and developments in the field. Additionally, teleportation would save me a lot of time and hassle regarding travel and commuting. This superpower would greatly enhance my ability to serve students and the institution."
Written by Krista Wenz on July 9th, 2023
Role-Specific
29. All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?
Why the Interviewer Asks This Question
The interviewer asks this question to ensure you are comfortable with the hiring process and that there are no red flags or concerns that would prevent you from passing a criminal record check or education verification. The organization must maintain a safe and trustworthy environment, and a thorough screening process is necessary to achieve that goal. If you can successfully pass a criminal record check and education verification: 'Yes, I am happy to comply with any background checks required. My record is clean, and my education can be verified.'
Suppose you cannot successfully pass a criminal record check and education verification. In that case, you want to be very upfront: 'You are welcome to conduct a background check on me. I will disclose upfront that I have a DUI on my record from 2009. This does not affect my ability to travel for work, and I no longer have any restrictions on my driver's license.'
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"I am willing to take any background check that you require. Rest assured, these checks will all come back clean."
Written by Rachelle Enns
Answer Example
"Yes, I am happy to comply with any background checks required. My record is clean, and my education can be verified."
Written by Krista Wenz on July 7th, 2023
Experienced Example
"I understand why you would need to do a full background check. I have taken the liberty of bringing you a copy of my police check and official transcripts. I'm happy to fill out any other paperwork that you require in addition to this."
Written by Krista Wenz on July 7th, 2023
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Role-Specific
30. What is the craziest thing you've ever done to promote your school to potential students?
Why the Interviewer Asks This Question
Admissions counselors can be pretty creative in promoting their school to potential students. Some of the craziest things seen on the internet include organizing flash mobs on campus, creating viral videos that showcase the school's unique culture and traditions, and even sponsoring contests that offer full scholarships to lucky winners. Others have been known to stage elaborate campus tours that feature live performances, interactive exhibits, and even free food. Whatever the approach, admissions counselors are always looking for new and exciting ways to attract the best and brightest students to their schools. The interviewer wants to hear about the craziest thing you have ever done to gain insight into your creative thinking skills and your ability to promote fresh ideas.
Written by Krista Wenz on July 9th, 2023
Entry Level Example
"Well, one time when I was trying to promote my school to potential students, I dressed up in a giant mascot costume and danced around campus all day! It was pretty wild, but it definitely got people's attention. I think being creative in marketing while promoting your school is important - you never know what might work!"
Written by Krista Wenz on July 9th, 2023
Answer Example
"As an admissions counselor, I've had my fair share of wacky and creative ideas when promoting my school to potential students. But I think the craziest thing I ever did was organize a campus-wide scavenger hunt that involved clues and challenges hidden all over the school grounds. It was a huge undertaking, but the payoff was incredible - we had dozens of prospective students and their families racing around campus, laughing, and having a blast while learning about all the amazing opportunities our school has to offer. It was a memorable way to showcase our school's unique and exciting features, and I'm still proud of all the hard work that went into making it happen."
Written by Krista Wenz on July 9th, 2023
Experienced Example
"I've had some wild experiences trying to promote my school to potential students. My most memorable experience was organizing a flash mob in the middle of a busy city street, with students from our theater program performing a song and dance routine to attract attention. At the end of the performance, it turned into a parade, and the crowd followed us to campus to learn more. It might sound unbelievable, but these tactics really got people interested in our school and all it has to offer."
Written by Krista Wenz on July 9th, 2023
Salary
31. What is your current salary?
Why the Interviewer Asks This Question
A potential employer will often base their offer on your current salary. If you feel comfortable sharing, you should be transparent about your most recent earnings and be prepared to back up any salary requests. However, you are not obligated to give your current salary if you are uncomfortable sharing. If you do not want to divulge your current earnings, you can politely explain that you feel that information is private, but you will be happy to negotiate compensation for the role based on industry standards.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"As a recent graduate, I would like to be offered a fair salary reflecting my recent education. I am most concerned with joining an organization that will help me to grow my career as an admissions counselor. Compensation is not my primary driver, but I would like a competitive salary based on the industry standards."
Written by Krista Wenz on July 7th, 2023
Answer Example
"I am currently earning a base salary of $58,000 plus full health benefits. I am looking for a competitive salary and benefits in my next position."
Written by Krista Wenz on July 7th, 2023
Experienced Example
"I am currently making $70,000 per year plus benefits and profit-sharing. I am looking for compensation aligned with the role and providing an opportunity for growth."
Written by Krista Wenz on July 7th, 2023
Scenario Based
32. What is the most unusual college application you've ever seen?
Why the Interviewer Asks This Question
The interviewer asks you about the most unusual college application you have ever seen to gauge your ability to handle unique situations and your attention to detail. They want to know whether you can spot red flags in an application and whether you can think creatively to find ways to accommodate the applicant's needs. Additionally, this question can help the interviewer understand your level of empathy and how you handle difficult situations, which are essential traits for an admissions counselor to possess. Describe the most unusual application you have seen.
Written by Krista Wenz on July 9th, 2023
Entry Level Example
"As an admissions counselor, I have seen some pretty unique college applications. However, the most unusual one that comes to mind was from a student who had spent their entire high school years traveling the world with their family. Instead of traditional extracurricular activities, they had a list of experiences like climbing Mount Everest and volunteering in remote villages. Their essay was a fascinating reflection on how these experiences had shaped their worldview and education. It was a standout application and showed me there are many ways to be a well-rounded and successful student."
Written by Krista Wenz on July 9th, 2023
Answer Example
"The most unusual application I ever saw came from a student who had spent a year living in the wilderness with a group of fellow adventurers. They had built their own shelters, hunted and gathered their own food, and generally survived without any modern amenities. The student's essay was incredibly compelling, detailing the challenges they faced and the lessons they learned about self-reliance, teamwork, and resilience. It was clear that this experience profoundly impacted the student's life and would make them a valuable addition to any college community."
Written by Krista Wenz on July 9th, 2023
Experienced Example
"I have seen a lot of college applications over the years, but the most unusual one I have ever encountered was from a student who wrote their entire essay in rhyme. It was really impressive! They conveyed their passion for their chosen field of study while showcasing their creativity and love for poetry. It definitely stood out from the other applications I had read that day."
Written by Krista Wenz on July 9th, 2023
Stress
33. How do you handle stress on the job?
Why the Interviewer Asks This Question
The interviewer wants to know how you handle stress on the job as an admissions counselor because it is a high-pressure role that can be demanding at times. They want to see that you can remain calm and focused under pressure and have effective coping mechanisms in place to manage any stress that may arise. It's essential to be honest about your experiences with stress in the past and to provide specific examples of how you have successfully managed stress in previous roles. This will demonstrate your resilience, adaptability, and ability to work well under pressure, which are all valuable qualities in an admissions counselor.
Written by Krista Wenz on July 7th, 2023
Entry Level Example
"I am accustomed to high-stress levels from my post-secondary studies and am well prepared to handle stress in the workplace as well. At times of peak stress, I ensure that I eat well, exercise, and get enough rest. It's simple, but it makes all the difference."
Written by Krista Wenz on July 7th, 2023
Answer Example
"I handle stress very well, and when you call my references, they will attest to this fact. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress."
Written by Rachelle Enns
Experienced Example
"As an admissions counselor, I've found that prioritizing self-care is important to effectively manage stress on the job. This includes setting boundaries regarding my workload and taking breaks throughout the day to clear my mind. I also try to maintain a positive attitude and focus on the rewarding aspects of my job, such as helping students achieve their academic goals. Lastly, I communicate openly with my colleagues and seek support when needed. By implementing these strategies, I've been able to handle stress in a healthy and productive way."
Written by Krista Wenz on July 7th, 2023
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Teamwork
34. Do you consider yourself a team player? Why?
Why the Interviewer Asks This Question
The interviewer is interested in how well you work with others and if you are able to collaborate effectively. Being a team player is an essential quality for an admissions counselor, as you may need to work with other counselors, faculty members, and administrators to successfully guide students through the admissions process. It's a good idea to provide examples of times when you have worked well with others and contributed to a successful outcome as part of a team.
Written by Krista Wenz on July 8th, 2023
Entry Level Example
Some qualities that make you an active team player:
- Having the ability to empathize
- Humility
- Willingness to highlight the wins of others
- Strong listening skills
- The ability to encourage others
- Desire to go beyond your job description
- Participating in extra-curricular activities
- Showing respect to everyone in the workplace
- Being proactive on projects
- Offering creative solutions
- Contributing when it is not expected of you
- Displaying self-awareness
- Accepting feedback on your performance
Written by Rachelle Enns
Answer Example
"I truly believe I am a team player because I cannot accept success without knowing that my team has been acknowledged for their efforts. Everything I have achieved in my current role is not only due to my hard work but also due to the great collaboration of my uber-talented team."
Written by Krista Wenz on July 8th, 2023
Experienced Example
"As an experienced admissions counselor, I definitely consider myself a team player. Collaborating with colleagues, faculty members, and students is essential to creating a smoothly functioning admissions process. It takes a village to ensure that each student is given the best possible chance to thrive academically and personally, and I am committed to doing my part as a contributing member of that village. Whether it's sharing insights on a student's application, providing support during a busy recruitment season, or simply lending a listening ear to a colleague, I believe that working together is key to achieving success in the admissions field."
Written by Krista Wenz on July 8th, 2023
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Tough
35. As an admissions counselor you will often be privy to sensitive situations. Do you think honesty is always the best policy?
Why the Interviewer Asks This Question
The interviewer asks this question to gauge your level of integrity and ethics. As an admissions counselor, you will be dealing with sensitive situations, and it is crucial to maintain trust and confidentiality with your students. Therefore, honesty is always the best policy. To build a trustworthy relationship, being transparent in your communication with students and colleagues is essential. Lying or withholding information can lead to mistrust and damage your professional reputation. Therefore, honesty is the key to success in the field of admissions counseling.
However, in certain situations, being completely honest may not be the best approach. For example, if someone asks for your opinion on their appearance and you don't find them attractive, it may be more considerate to simply say they look nice rather than hurt their feelings with the truth. Additionally, in some professional settings, sharing every detail of a situation may not be necessary and could potentially harm relationships or reputations. In these instances, it's important to use discretion and tact when deciding how much honesty to employ.
Written by Krista Wenz on July 8th, 2023
Entry Level Example
"That's a great question! I believe honesty is usually the best policy. However, there may be situations where it is necessary to withhold information to protect the confidentiality of the individuals involved. It's important to use discretion and make sure that any information shared is done so in a way that respects the privacy and dignity of those involved. It's a delicate balance, but ultimately, being truthful and transparent is the best approach whenever possible."
Written by Krista Wenz on July 8th, 2023
Answer Example
"As an admissions counselor, it's natural to encounter sensitive situations occasionally. I believe that honesty is generally the best policy, but it's important to approach these situations with tact and sensitivity. It's possible to be honest, compassionate, and respectful toward the individual in question. Ultimately, the goal is to ensure that everyone involved feels heard and respected while maintaining the integrity of the admissions process."
Written by Krista Wenz on July 8th, 2023
Experienced Example
"As an admissions counselor, I believe that honesty is usually the best policy. Of course, there are certain situations where I may need to be cautious with the information I share, but overall, being upfront and transparent is the best approach. I feel it's important to build trust with my colleagues and students and to maintain a professional and ethical approach to my work. This means being honest about the admissions process, the requirements, and any potential challenges that may arise. Ultimately, my goal as a counselor is to help my students succeed, and being honest with them is a crucial part of that process."
Written by Krista Wenz on July 8th, 2023
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