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Admissions Counselor Mock Interview

Question 27 of 35 for our Admissions Counselor Mock Interview

Admissions Counselor was updated by on July 10th, 2023. Learn more here.

Question 27 of 35

What would you do if a student on your academic roster was failing a course?

"If I were to have a student who was failing a course, I would want to take a more personal approach by sitting down with the student to find out the source of their struggle. I would then help develop a plan of action to address the issue. However, I am always eager to learn. What is your most preferred method when helping a struggling student?"

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How to Answer: What would you do if a student on your academic roster was failing a course?

Advice and answer examples written specifically for an Admissions Counselor job interview.

  • 27. What would you do if a student on your academic roster was failing a course?

      Why the Interviewer Asks This Question

      The interviewer would like further insight into your style when counseling and helping any failing students on your academic roster. Give a brief overview of what you would do to help a struggling student. For example, you could provide guidance on how to approach the course material and suggest study strategies that may be more effective for the student. Additionally, you could connect students with resources such as tutoring or study groups that can provide further support. Describe how you work with students to develop a plan for improving their grades, setting achievable goals, and monitoring progress along the way.

      Written by Krista Wenz on July 7th, 2023

      Entry Level Example

      "If I were to have a student who was failing a course, I would want to take a more personal approach by sitting down with the student to find out the source of their struggle. I would then help develop a plan of action to address the issue. However, I am always eager to learn. What is your most preferred method when helping a struggling student?"

      Written by Krista Wenz on July 7th, 2023

      Answer Example

      "I believe that when a student is failing, there are usually some underlying issues that need to be dealt with. I will collaborate with that student and the professor of the course to create an action plan for success. I will also openly ask the student what they need from me to feel supported."

      Written by Rachelle Enns

      Experienced Example

      "I certainly want all of my students to succeed, so if they were failing a course, I would meet with them and ask, 'What can I do to make this easier for you?'. It's amazing how well students will open up when they know they are being listened to. I will also review their academic history to see if this is a pattern or a one-time issue. From there, I would work with the student and their instructors to develop a plan for improvement, which may include tutoring, additional study time, or adjusting their course load. Ultimately, my goal would be to help the student succeed and ensure their academic progress remains on track."

      Written by Krista Wenz on July 7th, 2023

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I would sit down with the student and discuss what is going on in their life to try and figure out why they are failing their course. I try to get the student to open up without prying too much, and by being respectful. I would provide them with relevant information and suggest they set up a meeting with their professor to discuss potential options or put them in touch with the writing center or tutoring center. I would follow up and stay connected to keep encouraging and finding a solution."

      Rachelle's Feedback

      The steps you mention here are significant and come from a place of respecting boundaries, which is very important. You sound highly prepared - well done!
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