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Top Administrative Services Manager Interview Questions

Question 1 of 8
Do you have experience in multi tasking?
User-Submitted Answers
1.
Yes I do, In my current job I multitask by answering phone questions and making sure that we are making service for the day, checking that each agent is available to answer calls. Also, at the same time take care of any employee issues that come up.
2.
Yes. On a daily basis I have several projects going on simutanously. I prioritze each day and start with the most pressing.
3.
Yes I managed staff, did actual operational work, consulting and providing advises to persons and staff, travelled and attended meetings, compiled and presented over monthly reports.
4.
Yes. As HR Assistant and Recruiter at Sykes multi tasking was a major part of my job daily. The multi tasking included recruiting job fairs, intervieiwng and hiring decisions, scheduling new hire training classes, new hire orientations, along with HRIS new hire data entry and other many HR practices daily.
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Question 2 of 8
How detail oriented are you?
User-Submitted Answers
1.
I am very detail oriented in my daily work duties. Details often times are the deciding factors in business stragetic decisions.
2.
I am very detail orientated on my current job. Details at times are the major deciding factors in crucial company decisions.
3.
I have knowledge and skills to perform well the administration post.
4.
Very detailed. I like to explain as if the person has no knowledge of what I do to make them understand why I choose to do and how I do it.
Question 3 of 8
What leadership skills do you possess?
User-Submitted Answers
1.
Identified a problem or situation and resolved without supervisor.
2.
What leadership skills do you possess.
3.
As Human Resources Assistant and Recruiter I lead the Sykes HR Team in employment recruitment activities on a daily basis to include advertising, community contacts and job fairs to meet business critical hiring needs. As Deli/Bakery Manager I lead a team of 18 deli employees in daily customer service job duties.
4.
At Sykes I was able to lead the HR team in Recruitment of employees to meet staff needs daily. As Deli/Bakery Manager I was abe to lead a team of 18 employees in customer service duties daily with the main sales goals set for the department.
Question 4 of 8
Tell me about a time where you had to make a tough decision?
User-Submitted Answers
1.
Employment hiring decisions are always tough decisions at Sykes. As HR Assistant and Recruiter my job was to hire the best candidate to fill the needs of the job.
2.
I had to make a universal report never done it before but I took the challenge and did it.
3.
When a team member was not acting in a professional manner.
4.
A time where I ahd to make a tough decidison.

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Question 5 of 8
Tell me about a time when you had to make a quick decision. How did your quick decision play out?
User-Submitted Answers
1.
As Sykes Recruiter I had to make a quick hiring decisions frequently to meet business needs. The client communicated business needs on a weekly basis and in order to meet those business needs I had to make quick hiring decisions for recruiting strategies. The quick decisions is what it took in order to meet the hiring needs of the company.
2.
Quick decision making at Sykes in hiring practices. Makng quick changes in recruiting strategies to mee the needs of the company was risky however it did pay off in the end because staffing needs were met.
3.
There was a report that was due and also some other assignments. I manage to take care of the assignments first and then I worked on the report to have my full concentration on it.
Question 6 of 8
Have you ever made an operations decision for a company? What was it and how did it play out?
User-Submitted Answers
1.
At Sykes I made many hiring decisions which affected the day operations of the company. If we dierations were afectedd not have enough staff to meet the client demands the company op.
2.
Hiring decisions at sykes affected the operations of the company. My answer would be yes on a daily basis. As a team we were always able to meet hiring goals.
3.
Yes, I implemented the pdr process. It went well and I trained the employees to learn the process.
Question 7 of 8
What job functions are you especially good at?
User-Submitted Answers
1.
Public and Employee relations. I have a ability to speak with others and communicate decisions and goals quickly and with confidence.
2.
I'm a fast learner and adapt quickly.
3.
Motivation a team organisational skills.
Question 8 of 8
What was the largest number of tasks you had to complete for a company at a given time?
User-Submitted Answers
1.
The largest number of tasks I've ever had to complete at one time is probably 10. Working as an assistant at this point, I often juggle many projects for different people at the same time, while continuing to maintain the daily tasks that need to be completed.
2.
I had 4 tasks to complete at one time. I had monthly reports that were due by the 5th of the month. I also had ad hoc reports that were given to me at random. I had purchase order/invoices that were due by the 5th of the month and I had credit card reconciliations that were due by the end of the month.
3.
As Human Resources Assistant and Recruiter at Sykes I had many tasks to complete. Recruiting employees was my main job duty to which included monthly recruiting and budget reports however along with that duty I also conducted new hire orientations, HRIS Data Entry of all new hired employees, auditing and maintaining employee files as well as handing any HR situations that occured on the job daily.
4.
At Sykes I had many tasks due daily. Recruiting reports and spreadsheets due daily along with al HRS data entry and HR practices. Multi-tasking was and still is a major part of my job. AT social services I multi-task as Fiscal Assistant, Clerical Department when needed, Becky Hubbards backup and fill in to help with taking out the mail and giving breaks to the front desk attendant.

About Administrative Services Manager

October 1st, 2017

Administrative services managers are responsible for planning, coordinating and supervising a company's supportive services. Their exact tasks may vary depending on the type of organization they are working with. In general, administrative services managers supervise administrative and clerical staff, manage records, oversee repair and maintenance of mechanical and electrical equipment and machinery, and ensure that the facilities comply with set health, environment, and security regulations.
A bachelor's degree in business, informational management, facility management or an associated field is the minimum educational qualification required to become an administrative services manager. Strong leadership, organizational, analytical and communication skills are vital requirements of this job.
At your interview, the interviewer will want to know if you have had any experience in this field. An internship under the guidance of an experienced professional will help serve as work experience. It will also help you reply to all questions with more authority, which is key to a successful interview. At Mock Questions, you will find a list of commonly asked questions at administrative services manager interviews. Check them out and as part of your interview prep, spend some time thinking about how you will answer these questions. This will help you reply to questions more confidently at the interview.

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