Administrative professionals support the daily operations of an organization by performing administrative and clerical duties such as answering telephones, coordinating schedules and appointments, and maintaining files and records. Administrative professionals work in offices during normal business hours. The educational requirements vary. Executive or legal secretaries may have higher requirements than those in other business fields. Good interpersonal skills, attention to detail, organizational skills, and sensitivity to privacy are key to being a successful administrative professional.
Job openings for administrative professionals can be found through a wide variety of channels, including local newspapers and online job boards like Indeed and Craigslist. The interview will assess your ability to use specific software, as well as your customer service ability. You'll be expected to quickly learn the specific way that the company operates, so fitting in with the rest of the team will be important. You may be asked about your preferences in terms of office environment, working pace, and cultural fit. The interview will also compare your character traits to the needs of the organization.
To prepare for an interview for an administrative professional position, think about ways that you're able to organize things to make retrieval more efficient. Customer service skills are also important, as you'll be interfacing with people from inside and outside the organization. Show that you're polite, pleasant, and professional. Research the organization and see if there's any clues about the kind of administrative duties that'll be common. For instance, a travel agency may benefit from someone with extensive experience with airlines and landmarks. Finally, the ability to work in a team environment is crucial due to the nature of this work.