How to Answer: What are the most common issues related to Accounts Receivable?
Advice and answer examples written specifically for an Accounts Receivable Specialist job interview.
13. What are the most common issues related to Accounts Receivable?
How to Answer
The issues which you most often come across in your role as an A/R specialist will show the interviewer the level of responsibility that you currently take on in your position. What you deal with will say a lot about the tasks required of you on a daily basis.
Some examples may include:
- Your customers cannot pay their invoice on time
- You are responsible for collection calls or setting up customer payment plans
- You are fixing inaccurate invoices with old customer information
- Customers are short paying accounts
Written by Bobbi Witt on January 7th, 2019
Entry Level
"The current issues that I experience in my A/R role include invoice discrepancies, client dissatisfaction with the goods or services, customers changing invoice terms despite a contract being in place, and many aged accounts resulting in a high amount of bad debts."
Written by Bobbi Witt on January 7th, 2019
Answer Example
"Some issues that I continually face in my current role include slow paying customers with too much credit extended, short payments from customers without any prior communication, customers bringing up dissatisfaction for their service after the invoice has aged over 30 days. I am, of course, able to handle these issues swiftly and professionally."
Written by Bobbi Witt on January 7th, 2019
Experience
"Some issues that I find almost all Accounts Recievable departments face are the slow paying customers, short payments from customers without any communication, customers communicate dissatisfaction for the product /service after the invoice has aged over 30 days, and many A/R Specialists do not have proper training in collecting of aged payables."
Written by Bobbi Witt