How to Answer: What sources do you look to when solving complicated problems?
Advice and answer examples written specifically for an Academic Dean job interview.
15. What sources do you look to when solving complicated problems?
Why the Interviewer Asks This Question
The interviewer wants to know that you can think outside the box or even ask for help when you are stuck on a complicated problem. Academic deans can encounter a wide range of challenging issues. The most common challenges include managing faculty and staff, navigating budget constraints, developing and implementing educational policies, fostering diversity and inclusion, and ensuring compliance with regulatory requirements. Additionally, academic deans must balance the needs of various stakeholders, including students, faculty, staff, and administrators, while also maintaining the integrity and reputation of their institution. These tasks can be extremely demanding and require strong leadership, communication, and problem-solving skills.
Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals, and systems you turn to for help. Or, you may opt for textbooks, online research, or colleagues to find the right solution. Show the interviewer that you are knowledgeable and equipped to handle these scenarios.
Written by Krista Wenz on June 9th, 2023
Entry Level Example
"If there's a complicated problem, I'll write out the possible solutions and note what my gut tells me to do. Then, I will weigh those potential solutions against one another and list the complications that may arise from each choice. Ultimately, I believe the key to solving complicated problems is to be open-minded, stay curious, and be willing to try new approaches until I find the solution that works best."
Written by Krista Wenz on June 9th, 2023
Answer Example
"When faced with a complicated problem, I will look to the resources my current school has provided me. The answer is almost always in there. If it's more of a moral than a knowledge-based dilemma, I will ask my mentor for his thoughts and opinion since I value his expertise in the education industry."
Written by Krista Wenz on June 9th, 2023
Experienced Example
"I have a great cohort of professors and deans from my years in the education industry. If I am stuck on a problem or need additional help, I reach out to this group. If nothing else, they're there to lend an ear and let me bounce my ideas off them. I value this collaborative, supportive group I've amassed over the years."
Written by Krista Wenz on June 9th, 2023
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2) I will seek help from the University resources like Title-IX
3) I will discuss and seek solutions from the university administration, the dean's advisory committee, and the department chairs.
4) I will seek solutions from Psychological groups if some mental issues are involved.
Anyway, I will handle it in a professional way to find good solutions rather than make things more complicated."
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