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Academic Dean Mock Interview

Question 6 of 35 for our Academic Dean Mock Interview

Academic Dean was updated by on June 14th, 2023. Learn more here.

Question 6 of 35

How do you handle communicating bad news to a fellow coworker or subordinate?

"I have found that communicating with respect and the intent to support the team member is the best approach. It is important to communicate what behaviors are off track and what resources are available to the individual to get back on track."

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How to Answer: How do you handle communicating bad news to a fellow coworker or subordinate?

Advice and answer examples written specifically for an Academic Dean job interview.

  • 6. How do you handle communicating bad news to a fellow coworker or subordinate?

      Why the Interviewer Asks This Question

      One of the most challenging parts of communication is delivering bad news to people you work with and care about. It doesn't come easy to deliver a less than positive work review or terminate someone. When providing bad news to a coworker, it's essential to approach the situation with empathy and sensitivity. Start by finding a private and quiet space where you can have a conversation without interruptions. Begin by acknowledging the difficulty of the situation and expressing your concern for how they may feel. Be clear and concise with your words, but avoid being blunt or insensitive. Offer your support and any assistance you can provide to help them through the situation. Remember to be patient, listen actively, and be prepared to answer any questions they may have. Ultimately, the best way to deliver bad news to coworkers is with respect, kindness, and compassion. Assure the interviewer that you can handle this type of task in a transparent, concise, and professional manner.

      Written by Krista Wenz on June 7th, 2023

      Entry Level Example

      "I have found that communicating with respect and the intent to support the team member is the best approach. It is important to communicate what behaviors are off track and what resources are available to the individual to get back on track."

      Written by Rachelle Enns

      Answer Example

      "I certainly do not enjoy communicating bad news to coworkers, but I have experience doing so. When this type of task is required of me, I practice empathy and compassion. Truth is always key, so I will be honest and clear when communicating the news. For instance, if I am to terminate someone's employment, I will not sugarcoat the reasons why. It's best they know so they can learn from the experience."

      Written by Krista Wenz on June 7th, 2023

      Experienced Example

      "I am very to the point regarding my communication skills and always try to be as honest and transparent as possible. Good or bad news, there is always a way to improve the situation and create something good from it. After delivering bad news, I will work with my faculty member to find a viable solution. It's important to approach the situation with empathy and understanding while also being clear about the situation at hand. I offer support and resources to help navigate any challenges that may arise due to the news, and I also make sure to follow up with the faculty member to check in and see how things are going. Ultimately, my goal is to ensure the faculty member feels heard and supported, even in difficult times."

      Written by Krista Wenz on June 7th, 2023

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "Delivering bad news to a fellow worker or subordinate is always a challenge. Depending on the news institutional policy and the individual, the news may need to be conveyed privately or in a witness's presence. Also, as a leader, the intent of the communication must be delivered clearly and possibly include improvement plans."

      Rachelle's Feedback

      Your approach is wise and also very respectful. You deliver this response very well!
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