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911 Dispatcher Mock Interview

Question 21 of 30 for our 911 Dispatcher Mock Interview

911 Dispatcher was updated by on December 15th, 2019. Learn more here.

Question 21 of 30

What do you believe to be the most essential quality of a 911 Dispatcher?

There are many essential qualities in a skilled 911 Dispatcher; however, the interviewer would like to know what qualities you value the most. Be sure to support your response by including information as to why you feel your listed quality is the most essential. Lastly, be sure to express to the interviewer that you possess, or are working on building up that particular quality.

Some critical skills include:

- Strong level of integrity
- Computer savvy
- Ability to follow instructions and process
- A remarkable memory
- Exceptional listening skills
- Steady typing skills/speed
- Ability to filter through multiple sound sources
- Clear verbal communicator/easy to understand
- Emotional control
- Trustworthy judgment
- High level of compassion
- Ability to multi-task

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How to Answer: What do you believe to be the most essential quality of a 911 Dispatcher?

Advice and answer examples written specifically for a 911 Dispatcher job interview.

  • 21. What do you believe to be the most essential quality of a 911 Dispatcher?

      How to Answer

      There are many essential qualities in a skilled 911 Dispatcher; however, the interviewer would like to know what qualities you value the most. Be sure to support your response by including information as to why you feel your listed quality is the most essential. Lastly, be sure to express to the interviewer that you possess, or are working on building up that particular quality.

      Some critical skills include:

      - Strong level of integrity
      - Computer savvy
      - Ability to follow instructions and process
      - A remarkable memory
      - Exceptional listening skills
      - Steady typing skills/speed
      - Ability to filter through multiple sound sources
      - Clear verbal communicator/easy to understand
      - Emotional control
      - Trustworthy judgment
      - High level of compassion
      - Ability to multi-task

      Written by Rachelle Enns on December 15th, 2019

      Entry Level

      "I feel that the most important skill of a 911 Dispatcher is to be able to remain calm through a stressful situation. Remaining calm and level headed are of utmost necessity when someone has called in an emergency. I have a strong track record of being able to do this during practice calls, and have often been recognized by my trainers and peers for being very collected under pressure."

      Written by Rachelle Enns on December 15th, 2019

      Answer Example

      "My years of experience as a 911 Dispatcher has revealed to me that the most important skill a dispatcher should possess is the ability to decipher multiple sounds and events at one time. It's cognitive multi-tasking, in a sense. This skill is one that I have worked on building up over the past four years, and has helped me to be much better in my work every day."

      Written by Rachelle Enns on December 15th, 2019

      Experienced

      "My years of experience of a 911 dispatcher has revealed to me that the most important skill a dispatcher should possess is the ability to decipher multiple sounds and events at one time. It's cognitive multi-tasking, in a sense."

      Written by Rachelle Enns