How to Answer: What advice would you give to a fellow dispatcher who was stressed out?
Advice and answer examples written specifically for a 911 Dispatcher job interview.
11. What advice would you give to a fellow dispatcher who was stressed out?
How to Answer
Being able to handle stress is a fantastic skill, but being able to talk your colleagues off the ledge during their peak times of stress is an entirely different skill. Discuss with the interviewer what you would say or do to help a coworker cope with the stress of dispatch work. Be sure to show smarts, empathy, and a transparent methodology for stress-management.
Written by Rachelle Enns on December 15th, 2019
1st Entry Level
"I would tell my colleague that talking it out can help a lot. I think that if something is bothering you, you should talk to a manager or supervisor as soon as possible. Stress can become elevated when a situation is allowed to brew and grow."
Written by Rachelle Enns on December 15th, 2019
1st Answer Example
"I track my stressors and then visit them regularly. I will write them down on a note in my phone and then at the end of the day, or the week; I will try to track the regular offenders. Once I can pinpoint the stressors that occur too regularly, I make a plan to eliminate or at least alleviate them. If I had a colleague who was stressed out, I would share that method with them and help them to implement it if they were interested."
Written by Rachelle Enns on December 15th, 2019