How to Answer: A 911 Dispatcher must know the region in which they operate. How strong is your geographic knowledge?
Advice and answer examples written specifically for a 911 Dispatcher job interview.
1. A 911 Dispatcher must know the region in which they operate. How strong is your geographic knowledge?
How to Answer
The interviewer wants assurance that you are confident in your knowledge of the surrounding areas. As a 911 Dispatcher, you must have strong geographical knowledge and excellent recall skills. Talk about the time that you have spent becoming familiar with the region. The hiring authority may also have geographic testing available, so it's great to offer your participation in any trial they may want to conduct.
Written by Rachelle Enns on December 15th, 2019
Entry Level
"I have a strong ability to recall information that I set out to learn. I am also adept in directions, having grown up in the country on a farm. I believe this background will be a significant bonus when training as a 911 Dispatcher."
Written by Rachelle Enns on December 15th, 2019
Answer Example
"I have lived here for the past 13 years and have dispatched in this region for the past five years. My geographical knowledge is advanced. If you would like, I am happy to take any geographic tests you may need."
Written by Rachelle Enns on December 15th, 2019
Experienced
"I am always motivated through the tough days, knowing that I have helped someone in their time of need. Distress can be one of the loneliest states someone can be in, and I am honored to be able to offer people a life-line during that time."
Written by Rachelle Enns