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Barista Interview Questions

1. What is your definition of excellent customer service?
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Interview Answers

Top Answer

Greeting everyone to let them they are acknowledged and welcome, taking time to listen and answer questions and also going the extra mile to make sure the customers return.

80%
 
Second Best

reliable, timely,personalised,memorable

67%
 
3.

For me, it means going the extra mile for the customer and exceeding their expectations of an average customer service; greeting and being helpful with their questions and shopping requests are definitely part of customer service.

67%
 
4.

offering quality product, quick and prompt service

60%
 
5.

Is a very perfect quality service that you should provide to each and every costumers,and they will got the satisfaction to everything that will purchase in the store.by;adrian

60%
 
6.

Make our customer happy by our services and answer all question like they need.

57%
 
7.

It shoudl be consistent, friendly, always with a smile and a custoemr should never be left waiting.

50%
 
8.

Excellent customer service is helping customers efficiently, in a friendly manner.

50%
 
9.

Do the right thing,to the right person,on the right time to create a quality service.

50%
 
10.

When a customer leaves with a smile or if you get great feed back.

50%
 
11.

Excellent customer service is an employee who takes the time to listen to a complaint a customer has, and most importantly offer a solution. They also have the ability to recognize a potential problem and solve it before it has a chance to arise. The employees do and say everything with a cheerful disposition and a can-do attitude.

50%
 
12.

Good organisation,friendly personality,helpfully.Can do attitude.

40%
 
13.

Friendly or welcoming, accurate and consistent, fast and lives to expectations.

29%
 
14.

I bought as encouraged and chanel bags are perfect.

0%
 
15.

Giving the Guest's Satisfacton.

0%
 
16.

Reliable, timely,personalised,memorable.

0%
 
17.

Smiling and good conversation but also being aware of the customers interaction and responses to your interaction.

0%
 
18.

My definition of excellent customer service is someone who customers recognize as friendly and outgoing when they come back, and someone who customers will flock to when ordering or if they have any questions.

0%
 
19.

My definition of excellent customer service is providing well service to guest needs and making sure guest is satisfied.

0%
 
20.

Asking the customers if they need help finding anything and try your best to provide it.

0%
 
21.

To provide an exceptional experience for the customer.

0%
 
22.

To listen to a customers need, and do your best to fulfill their needs, and when you cannot, find someone who can.

0%
 
23.

Providing fast, efficient and friendly service to every customer, every time they visit the cafe.

0%
 
24.

Good atitude to costumers and good quality of espresso drinks.

0%
 
25.

When a customer is completley satisfied with the service and the employee has gone beyond what is needed ever time.

0%
 
26.

Always greeting customer with a smile, hi and how are you doing today? Always be friendly and smiling when waiting on a customer.

0%
 
27.

Polite, friendly and with a smile.

0%
 
28.

When your actions have an impact on the customer.

0%
 
29.

Great handling of customers complainants know how to explain the product.

0%
 
30.

Excellent customer service means you make the customers happy and contented.

0%
 
31.

Serving them with good quality, good time and interacting with them.

0%
 
32.

To give a customer the satisfaction.

0%
 
33.

Giving customer a satisfaction.

0%
 
34.

When there is mutual respect between both parties.

0%
 
35.

Customer satisfaction which creates royalty.

0%
 
36.

My definition of excellent customer service is ensuring that the customers feel welcomed, comfortable and have the most enjoyable experience possible from the moment they walk through the door to the time they leave.

0%
 
37.

Pleasant, attentive, an friendly also helpful.

0%
 
38.

To me, excellent customer service means working hard to ensure customer satisfaction in a friendly manner.

0%
 
39.

Its important to remember that the customer is always right. Smile and be polite at all times.

0%
 
40.

Treat customers the way you would like to be treated.

0%
 
41.

Meeting and exceeding your customers expectations by being competent, attentive, friendly and professional.

0%
 
42.

Its connecting to the customer, discovering their mind, and responding them so that they will come back again.

0%
 
43.

Can fully fulfill customer's order and serve it on fast.

0%
 
44.

My definition of excellent customer service is, customers must recommend our shop to others.

0%
 
45.

Excellent customer service to me is making sure the customer leaves with a smile on their face. Engaging with the customer and communicating not just as a means of making a transaction.

0%
 
46.

When the customer is served an exceptional product by a helpful and friendly staff.

0%
 
47.

Nothing be to much trouble.

0%
 
48.

Going above and beyond what your customer expects of you. It's finding any little way to make your customer's day better or easier.

0%
 
49.

Being able to oblige to the customer giving my very best even if they're giving their very worst.

0%
 
50.

Excellent customer service is when a customer is satisfied with the services due to them.

0%
 
51.

Always smiling, ask customers how they are and make sure there happy and satisfied. And ask for feedback.

0%
 
52.

Going above and beyond customer service. Make it right for them.

0%
 
53.

By Exceeding costumer expectations.

0%
 
54.

An excellent customer service is when you meet the customers expectation depending on what are there needs and wants and making them have a great in-house experience everytime they leave the store.

0%
 
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