Bank Teller Interview Questions
Customers can have a nasty attitude. If they've been waiting in line long, what techniques do you employ to calm down customers when they get to you?
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I would tell them that I apologize for the long wait and ask how may i assist them?
I would be very nice, and not let there bad day or attitude get the better of me.
I speak very friendly and apoligize for the wait.
We r sorry have a issue r computer.
First I apologize to costermer then I will try to do they transition fast.
I am sure for the wait, how may I help you and when finished tell them to have a good day.
Customers are always right will ask for forgiveness.