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28 Telephone Interview Questions
Question 1 of 28
What do you know about our company / this position?
  Professional Answers
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List of Telephone Interview Questions
  1. What do you know about our company / this position?
  2. Do you have any questions for me?
  3. Briefly walk me through your work history. Please include why you left each position listed on your resume.
  4. Tell me one valuable skill that you are currently working on.
  5. What are the top duties in your current position?
  6. When would you be available to start?
  7. What is the most important thing you are looking for in your next company?
  8. Rate your communication skills from 1-10.
  9. Why are you looking for a new position?
  10. Why did you apply for this position?
  11. What is your long-range career objective?
  12. How many years experience do you have in your field?
  13. Tell me a little bit about yourself.
  14. What are your salary expectations?
  15. You have a few gaps in your resume. Can you explain these?
  16. After reviewing our job description, are there any required skills listed that you feel you are lacking?
  17. If you were the successful candidate, how much notice would you require to give your current place of employment?
  18. Where did you find our job posting?
  19. We are quickly moving into second interviews. What is your availability like over the next few days?
  20. All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?
  21. How do you feel this position would fit in with your long term career goals?
  22. Tell me more about your post-secondary education. Are you interested in expanding your education, or gaining any other certifications?
  23. What would you change about your current role, if you could?
  24. I'm interested in knowing more about the type of work you are seeking, and your ideal workplace culture. What is your ideal position at this time?
  25. Would your current employer be willing to provide a reference for you?
  26. Our company is looking for a team member with flexible work hours. Are you able and willing to work overtime, as needed?
  27. Are you actively interviewing with other companies? Are you close to offer stage with anyone?
  28. What do you hope to gain from this position?
Authors:
Contributing Author
Rachelle Enns
Recruiter
 
Contributing Author
Christine Pasqueretta
HR Executive
Telephone User Submitted Interview Answers
Question 1 of 28
What do you know about our company / this position?
Professional answer
You are the leader in your industry for delivering value to clients in professional services. This role supports the corporate team and their commercial planning groups with people development and product training.
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User Submitted Interview Answers
1.
LifeLabs is the largest provider of laboratory services in Canada, Lifelabs main goal is to provide the best health care services possible.
2.
The position is one I know very well, I performed similar duties in my former job, in an outstanding fashion. To be able to do so, for one of the most important companies in the country, is a professional and personal goal.
3.
Structural Engineer position.
4.
I will be perforing stress analysis for structural components.
5.
I know that this position requires a strong background, excellent communication and organizational skills.
Question 2 of 28
Do you have any questions for me?
Professional answer
Absolutely! What are you looking for in an ideal candidate? What type of pain points is your organization currently experiencing? What is the last successful practice your team implemented and how is it going?
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User Submitted Interview Answers
1.
What have you enjoyed most about working for LifeLabs? What have past employees done to succeed in this position?
2.
If selected, how long and deep is the training process? Is it possible to be trained in other areas of the process?
3.
How long before I can meet w the manager.
4.
no sir
5.
How many hours per week?
Question 3 of 28
Briefly walk me through your work history. Please include why you left each position listed on your resume.
Professional answer
I have held progressive roles in Marketing following my education at Brown University, ranging from Coordinator to Generalist to Sr. Manager to Director. Each career move I made was in the interest of developing professionally and becoming more advanced in my field of expertise.
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Question 4 of 28
Tell me one valuable skill that you are currently working on.
Professional answer
That is a great question! I am currently working on developing my ability to influence without direct authority, I have an executive coach that is helping me do this through mentorship programs and peer practice groups.
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Question 5 of 28
What are the top duties in your current position?
Professional answer
Some of the top duties I perform in my current position include succession planning, strategic planning and talent reviews across the organization. Together with leaders, we work closely to drive such top initiatives.
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User Submitted Interview Answers
1.
In my current position my top duties are vary quite a bit, all of my jobs require different responsibilities. Currently I am a Personal support worker where my duty is to care for my client, I am also a waitress where my duties are to care for my customers, I also am doing my placement at LifeLabs at the moment and my top duties as a student are to carry out the tasks asked from me as best as possible in each department that I am learning from.
2.
I case manage up to 76 customers in finding employment.
3.
Make contractrecruitmentprocessing salaryies interview.
4.
Manage cash flow of the deposits that we received and apply them to the correct advisor. Request check requests and apply the charges properly. Communicate with our advisors.
Question 6 of 28
When would you be available to start?
Professional answer
Mornings are best to connect but I am flexible to work around your availability. I am currently looking for a career change within a 4 week turnaround timeline.
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User Submitted Interview Answers
1.
I'm available to start this position as soon as I finish my placement which is done on May 27th.
2.
I'm available to start this position as soon as I finish my placement which is done on May 27th.
3.
My employer requires me to give of notice before I leave.
4.
in two weeks.
Question 7 of 28
What is the most important thing you are looking for in your next company?
Professional answer
One of the most important things I am looking for in a company is an organization that values its associates growth from within. Companies that offer internal training and development programs for advancement appeal to me over those who do not.
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User Submitted Interview Answers
1.
Room for growth, a company that shares its success with the surrounding community,
2.
Stability and growth paths.
3.
Opportunity to work with great team, thus exhibiting the skills for developing better technology.
4.
Contuies educations and promotions with the company.
5.
A dependable, loyal company that I can learn from, grow with and work for many years with.
Question 8 of 28
Rate your communication skills from 1-10.
Professional answer
I consider myself to be a strong communicator, always calling upon a mix of written and verbal communications. When working in teams, I tap into interpersonal communications to build strong relationships with others.
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User Submitted Interview Answers
1.
Not bad. I think you get what I mean, right?
2.
I consider myself as a good speaker, I prepare myself accordingly with the situation and provide time for the audience to understand what I am presenting.
3.
My communication skills covers all ages and I contuies to take classes so I can make sure I am current on skills.
4.
I like to communicate with others and I can communicate effectively.
5.
I would rate them above average. I worked in customer service for a number of years. I have received many awards from our customers.
Question 9 of 28
Why are you looking for a new position?
Professional answer
I am currently looking for career trajectory and professional development which is driving me to leave my current position.
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User Submitted Interview Answers
1.
Unemployed!
2.
I am currently unemployed.
3.
For better prospectus.
4.
I hope I can stay and work 7 to midnight. And want a real full time job.
5.
The job market encourages free movement between different roles, its mobility and flexibility which maximises the workability of employees.
Question 10 of 28
Why did you apply for this position?
Professional answer
Your organization is a leading player in the e-commerce space. I am an advocate of your platform and frequent shopper of your products. I think I can add a lot of value to this role and am excited to learn more.
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User Submitted Interview Answers
1.
Is the best fit to my set of skills and Is one of the largest companies in thee business.
2.
The best fit to my sets of skills and is one of the largest companies.
3.
Locations it's not to far and im willing to relocate out of state and the free health care for kids under 5
4.
I have strong appreciation of mortgage field.
Question 11 of 28
What is your long-range career objective?
Professional answer
That is a great question! I see myself leading a small team of likeminded and passionate individuals who enjoy the work we are accomplishing together. I also see myself working closely with a charity to give back to the community.
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User Submitted Interview Answers
1.
As a Manager in the Quality field. Also with a settled family and social environmet.
2.
Head of Engineering.
3.
Receiving my promations and having a better start on saves for my retirement.
4.
Getting promoted regularly and becoming your manager within 3 years.
5.
Growing with the company.
Question 12 of 28
How many years experience do you have in your field?
Professional answer
I have over 10 years of experience in my field, with 7 years in your specific industry.
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User Submitted Interview Answers
1.
As a teller none but as a customer service over 10yres.
2.
Not enough. Its never enough.
3.
I have over 4 years of paraprofessional experience in IT and almost 5 years in banking. I have over 8 years of customer service experience.
Question 13 of 28
Tell me a little bit about yourself.
Professional answer
With pleasure! I have over 10 years in experience with selling professional services and am interested in growing my career to the next level.
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User Submitted Interview Answers
1.
I am a hardworking person.
2.
Perseverance, Pro-activeness, Loyalty, and common sense are words that can define my personality. Also a very good friend to my friends.
3.
I like the big letter "B" and I cannot lie.
4.
I am 38 years old and have eleven years experience in hospitality and food services.I am married and have two children.Love this job and would like to work in serious company which will respect my knowledge.
5.
Hardworking and critical thinker.
Question 14 of 28
What are your salary expectations?
Professional answer
I am currently making $100K per year and will look to grow in my career and salary, in alignment with the expectations of the role.
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User Submitted Interview Answers
1.
It is negotiable.
2.
I thrive on a performance based program of base salary plus commission you are offering and I think it should reflect the skill and experience I am bringing to you company.
Question 15 of 28
You have a few gaps in your resume. Can you explain these?
Professional answer
Absolutely! There were two times where I had a gap in my career. One gap was taking time off for personal reasons in between a great career pivot. The other, I took some time off to attend schooling for a certificate to be better at my work.
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Question 16 of 28
After reviewing our job description, are there any required skills listed that you feel you are lacking?
Professional answer
I am very excited about the job description and feel my qualifications are very much aligned with the type of candidate you are looking for.
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Question 17 of 28
If you were the successful candidate, how much notice would you require to give your current place of employment?
Professional answer
I would welcome the opportunity to start when you need me and would like to give my current employer the respect of two weeks notice.
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Question 18 of 28
Where did you find our job posting?
Professional answer
Word of mouth is the most powerful form of advertising. (Smile) I was referred by a friend that works in the Finance Department. We worked together many years back.
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Question 19 of 28
We are quickly moving into second interviews. What is your availability like over the next few days?
Professional answer
Understanding things move quickly, I am flexible and adaptable to work around your availability.
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Question 20 of 28
All of our candidates must pass a criminal record check and education verification. Is there any reason why you would not be comfortable with this?
Professional answer
That is a great step in the process and there will be no issues with me participating in this. I am happy to provide any supporting documents to help along the way.
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Question 21 of 28
How do you feel this position would fit in with your long term career goals?
Professional answer
My long term career aspirations are to lead a large organizational effort around improving global marketing. This role as a Marketing Director will help elevate my experience towards that goal. Along the way, I will continue to develop my business and financial acumen to be a more well rounded leader.
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Question 22 of 28
Tell me more about your post-secondary education. Are you interested in expanding your education, or gaining any other certifications?
Professional answer
I have attended school for my Bachelor and Master Degree in Business and Marketing Communications. I am constantly looking to learn more and seek to obtain advanced educational certificates to be better at what I do.
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Question 23 of 28
What would you change about your current role, if you could?
Professional answer
I would not change anything about my current role because I believe there are lessons everywhere in situations. As I evolve in my role, I would like to see it make more of an impact on the organization's bottom line and community.
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Question 24 of 28
I'm interested in knowing more about the type of work you are seeking, and your ideal workplace culture. What is your ideal position at this time?
Professional answer
I am looking for a role that I can contribute value to an organization and create a culture where associates feel valued and appreciated. I'm passionate about working within a culture where people are recognized, ideas are celebrated and innovation is happening all around you.
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Question 25 of 28
Would your current employer be willing to provide a reference for you?
Professional answer
Absolutely! When we get to that point in the interview process, I will be delighted to have you reach out to my professional references.
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Question 26 of 28
Our company is looking for a team member with flexible work hours. Are you able and willing to work overtime, as needed?
Professional answer
Absolutely! My scheduling availability is flexible and adaptable to meet the needs of your organization. I am not afraid to put in hard work or long hours when needed.
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Question 27 of 28
Are you actively interviewing with other companies? Are you close to offer stage with anyone?
Professional answer
I am currently exploring opportunities with other organizations or similar roles. At this time, I am not at the offer stage but will keep you apprised should that change.
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Question 28 of 28
What do you hope to gain from this position?
Professional answer
With any position, I aim to grow professionally while contributing meaningful work to an organization.
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