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Phone Interview Questions

30 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Phone was updated on August 9th, 2018. Learn more here.

Question 1 of 30

You have a few gaps in your resume. Can you explain these?

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Phone Interview Questions & Answers

  1. 1.

    You have a few gaps in your resume. Can you explain these?

      How to Answer

      When responding to this question, make sure you answer honestly about your gaps of employment, whether your discrepancies are due to staying home with the kids, an illness, taking care of an ailing parent, or taking some time off to think about a career change.

      Rachelle's Answer

      "The first gap in my resume was from 2007 - 2008 when I took a year off after completing University, to travel. Even though I was not working, I learned so much about business and interpersonal communication during that year of travel. After being laid off in 2012, I was without work for six months. Those are the only two gaps in my resume."

      Rachelle's Answer for an Admin Interview

      "There were two times where I had a gap in my career. One gap was taking time off for personal reasons in between a great career pivot. The other, I took some time off to attend schooling for an administration certificate. The certificate greatly improved the quality of my work and my organizational skills."

      Rachelle's Answer for a Manager Interview

      "The gap in my resume was when my employer went bankrupt and my role dissolved with no notice. We were in a recession, and it was an incredible challenge to find employment. You will see that I ended up relocating to gain employment. It was certainly a trying year."

      Rachelle's Answer for a Marketing Interview

      "The only gap on my resume is the three months after college graduation when I traveled a bit but had a job lined up for my return. Additionally, you may see that there are seven months between the two companies I've worked for, but that was when I left my sales position and worked freelance marketing before being brought on as a full-time inbound marketing coordinator."

      Rachelle's Answer for a Retail Interview

      "The gap in my resume was due to an apprenticeship with a professor while getting my associates in fashion merchandising. Technically I was still employed but very part-time during this time. The following semester was outstanding but in an unpaid untitled assistant role."

      Rachelle's Answer for a Sales Interview

      "I completely understand your interest in them. There is a gap between my college education as I left one University for another. Also, I took some time off when my mom was sick with leukemia. Thankfully, she is in remission. There is one other 6-month gap after I left my role at ABC company when I took the time to spend with my son when he was a newborn."

      Rachelle's Answer for a Teacher Interview

      "I started my career as a substitute teacher in a smaller city where opportunities were few and far between. To try to fill the gaps, I did work as a bartender; however, chose to leave that off of my resume to avoid confusion."

      Rachelle's Answer for an Auto Mechanic Interview

      "The first gap in my resume was from 2007 - 2008 when I took a year off after completing University, to travel. Even though I was not working, I learned so much about business and interpersonal communication during that year of travel. After being laid off in 2012, I was without work for six months. Those are the only two gaps in my resume."

      5 Community Answers

      Anonymous Answer

      "The gap in my resume was the time after my master's degree. I wanted to explore different things before I decide on my career path. I was doing freelance work, and at the same time, I co-foundered a start-up which helped me to decide to get a business degree."

      Rachelle's Answer

      It sounds as though you were very busy during this time! You give some specifics, and even more detail will be helpful for your interviewer. The less they have to glance at your resume during the interview, the better. I have provided an example below.

      "The gap in my resume during (year) was after I completed my master's degree. I chose to explore different career options before deciding on my career path. During this time, I was doing freelance work (what type of jobs, for what type of companies). At the same time, I co-founded (name the start-up), which inspired my decision to return to school and complete my business degree."

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      Anonymous Answer

      "I have this gap in my resume after completing my resume because I spend a year preparing for a master degree in electrical engineering, and after that, I realized that I'm not so interested in electrical engineering, and I did not want to waste another 4 years above the 5 years of university for preparing for a master degree, and I found that I really like anything related to coding, so I took another year to join a software diploma that helped me to learn how to code, and after that year I started my career as a PHP developer."

      Cindy's Answer

      Good. It seems as though your "reset" has led you to your current career path and fits well with the requirements of this position.

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