Phone Interview Questions

30 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Phone was updated on August 9th, 2018. Learn more here.

Question 1 of 30

What do you know about this position?

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Phone Interview Questions & Answers

  1. 1.

    What do you know about this position?

      How to Answer

      When the interviewer asks this question, they are trying to gauge how prepared you are, and your level of interest in the position. An employer wants to know you are enthusiastic about their organization. Express how keen you are by doing your research on the company history, values, goals, competition, and by examining their culture and what makes them unique. To impress the interviewer, pay particular attention to their blogs, events, and social media profiles for unique information that inspires you to work for them.

      Rachelle's Answer

      "I did some research on your organization, and I think it's inspirational that this company started 80 years ago as a mom and pop operation. I understand you now have fifty locations, which is impressive growth. Also, I took a look at your blog and saw a posting about the trees you planted on Earth Day. I'm very passionate about the environment as well. As for the position, I like how the Marketing role is so diverse. The job posting said the incumbent would be working on presentations for clients, graphic design needs, writing copy for various elements, and data entry/admin tasks. I bring strong experience in all of these elements."

      Rachelle's Answer for an Admin Interview

      "You are the leader in your industry for delivering value to clients in professional services. This role supports the corporate team and their financial planning groups with people development and product training. Is there anything important that you would like to add?"

      Rachelle's Answer for a Manager Interview

      "I admire that the average tenure of full-time employees across the organization is more than five years, with some 25% of full-time employees in the 15 years or more range. This retention speaks volumes about the company and how it values its people. This care and attention is precisely the type of organization I am looking to be a part of, and I couldn't be more excited about the opportunity."

      Rachelle's Answer for a Marketing Interview

      "I've been a customer for several years, and so I know you're looking to make video advertising for social accessible, understandable, and affordable. I think that's such a great mission and I love the products. The icing on top is, of course, that I believe in and like your products, and have for quite some time now. I will bring an additional layer of passion to the job, too."

      Rachelle's Answer for a Retail Interview

      "I have been shopping here since I was a child and your store is a pinnacle of fashion retail. Not only aesthetically, especially with the recent renovations you've done across every store throughout the country, but in the brand name, recognition, and overall as the leader in the industry."

      Rachelle's Answer for a Sales Interview

      "I know that you guys are an industry giant, one of the big 3, as well as the longest-running in the space. I also know that many people in my network have had successful careers after having started here due to the vast training system you provide and ample opportunities for growth. I'm excited about the multiple paths and opportunities for advancement, along with ongoing education and mentorship."

      Rachelle's Answer for a Teacher Interview

      "I know that your school was one of the first in this district and that you boast the smallest classroom sizes of any school in your city. I have also looked at the public test results from your Grade 6 PAT's and am very impressed. I also appreciate how involved your parent community is."

      Sue's Answer for a Landscape Architect Interview

      "What excites me the most about this position is the opportunity to work with clients internationally. My past experience with a smaller company was extremely exciting and I learned a lot, however, my clients were all local. I am extremely passionate about this career, love to travel, and look forward to acquiring further skills with clients within different cultures."

      Rachelle's Answer for a Bailiff Interview

      "The role of a Bailiff is to (X ultimate purpose - in your opinion, i.e., how relevant this role is within an organization and how relevant it is for its success, in the grand scheme of things). One can accomplish this goal by (X duties listed on the job posting), which are duties I have performed extensively in my last roles at (X company name) and (X company name)."

      Christine's Answer for a Parole Officer Interview

      "This role plays a critical part of this integration of criminal offenders after serving their conviction time. It involves interviewing, counseling and guiding clients through an important time in their lives. Our effectiveness can determine whether or not criminals reenter the system or carry on an active, contributing life in their local communities. It is something I look forward to taking part of."

      Heather's Answer for an Autopsy Assistant Interview

      "A friend of mine that works for your hospital suggested that I apply for this position. She told me about your company culture and how much you value your employees. I researched and read that your department won a Annual Award last year. I'd like to work in a world-class hospital such as yours."

      Ronda's Answer for a Department Manager Interview

      "I've shopped in this department store for clothes, so I'm very familiar with the clothing sections. However, after doing some additional research, I learned that you also offer products for the home, such as appliances and electronics. Your store is one of the top choices by consumers when it comes to buying new appliances."

      5+ Community Answers

      Anonymous Answer

      "The description for this position is very familiar to me since my previous role in writing motherboard manuals is at the top of the summary. Can you tell me anything more that is not in the description?"

      Cindy's Answer

      Good. Is there any knowledge from the research of the position or company that you can bring up? This will demonstrate your preparation for the interview and interest in the position.

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      Anonymous Answer

      "Providence is the largest healthcare system in Oregon, and it provides the best care and service to every person, every time. This also reflects your department has been providing great supporting service! During my ten years at my last job, I was able to demonstrate and learn the specific tasks required for your open position. I am confident that I could be a great addition to your team."

      Rachelle's Answer

      Excellent! You have done your research on the employer while also tying in the tasks that you are well trained to perform.

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