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Answering Phone Questions

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Rachelle Enns
Rachelle is a job search expert, career coach, and headhunter who helps everyone from students to fortune 500 executives find success in their career.
Interview Q&As
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Need help preparing for a phone interview? Browse questions below or request one-on-one coaching with an interview expert.
Tell me one valuable skill that you are currently working on.
TIPS TO PREPARE
TOP ANSWERS
OUR COACH SAYS
Example #1
"One skill that I am currently working on is my level of proficiency in Excel. I recently tested as an Intermediate user and would like to become an advanced level user. I have enrolled in a 6-day course at the local college which begins tomorrow. I see that your job posting asks for strong Excel skills. I am confident that I can meet those expectations, and even exceed them, once my course is complete."
Example #2
"That is a great question! I am currently working on developing my ability to influence without direct authority. I have an executive coach that is helping me do this through mentorship programs and peer practice groups."
Example #3
"This year I have been diligently working on my ability to create curriculum and new training programs for my staff. I hope to have my first course launched in the next month, or so, however, I still have some technical writing courses to complete before I know it will be perfect execution."
Example #4
"I'm currently working on my proficiency in PhotoShop as well as Illustrator and InDesign. I would rate my current skills as intermediate; however, I want to be at an expert level."
Example #5
"I am working on my assertiveness. Sometimes I have a great idea, and I fumble in asserting myself, and I believe that the team would be much better off if I were to have lobbied for my idea. Or sometimes I am too understanding to last-minute scheduling requests which results in an employee shirking their responsibility and me picking up the slack. I know that this is a weakness of mine and I have made it a point to work on it, including reading "Nice Girls Never Get the Corner Office."
Example #6
"I'm working on my proficiency in Salesforce. I can indeed navigate it and execute any tasks needed, but I'd love to become a Salesforce admin and be able to customize fields. That said, I'm using Salesforce.com's tutorials online and YouTube videos to up my expertise. I understand that your CRM is Salesforce, so I hope to bring this newfound knowledge and expertise to the role."
Example #7
"I have hired a Spanish tutor! I think it would be beneficial for me to have a second language. I do plan to travel to Spain this summer so the skill will be helpful in and out of the classroom."
Example #8
"I am working on my assertiveness. Sometimes I have a great idea, and I fumble in asserting myself, and I believe that the team would be much better off if I were to have lobbied for my idea. Or sometimes I am too understanding to last-minute scheduling requests which results in an employee shirking their responsibility and others having to pick up the slack. I know that this is a weakness of mine and I have made it a point to work on it, including reading 'Nice Girls Never Get the Corner Office.'"
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Behavioral
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Leadership
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Our interview questions are created by writers, most of whom have a long history of recruiting and interviewing candidates. They do not necessarily have experience interviewing or working with the companies, careers or schools they may write for on MockQuestions.com. We strive to match our experts' background and expertise with the appropriate question sets found on our website.