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Phone Interview Questions

30 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Phone was updated on August 9th, 2018. Learn more here.

Question 1 of 30

Our company is looking for a team member with flexible work hours. Are you able and willing to work overtime, as needed?

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Phone Interview Questions & Answers

  1. 1.

    Our company is looking for a team member with flexible work hours. Are you able and willing to work overtime, as needed?

      How to Answer

      Before answering scheduling questions, it's important to be clear on the interviewer's expectations. If you haven't had a chance to clarify their scheduling needs, now would be the perfect time to ask! Consider asking, 'What are the scheduling expectations for this position?' If they expect you to work 12 hour days, it would be important for you to know that before you respond with, 'Absolutely! No problem!' You want to be sure that you can meet their expectations.

      If it turns out their schedule expectations won't work for you, think about what you CAN offer and see if you can meet in the middle. It's much better to discuss these things in an interview than for you to commit to a schedule that won't work for you.

      Rachelle's Answer

      "I am available for full-time work which is preferably 8-5 Monday to Friday. I am happy to be a team player and work some overtime, as required. Will these hours meet your expectations?"

      Rachelle's Answer for an Admin Interview

      "My scheduling availability is flexible and adaptable to meet the needs of your organization. I am not afraid to put in hard work or long hours when needed."

      Rachelle's Answer for a Manager Interview

      "Whenever I ask my team to stay late to complete a project, I do the same. I would never ask anything from my team that I am not willing to deliver myself. Rest assured, I am a team player and will do what it takes to ensure the organization is successful."

      Rachelle's Answer for a Marketing Interview

      "I am certainly a team player and willing to pitch in to help reach a goal outside of the standard hours, but I am accustomed to typical business hours and am looking to retain those. Is there a particular time of year or initiative that comes to mind when you refer to atypical hours?"

      Rachelle's Answer for a Retail Interview

      "I'm used to working nights, weekends, and holidays. I am flexible for days or nights, weekdays or weekends, and the like. In my current role, we are offered overtime pay for holiday hours and Sundays. Is this what your organization offers as well?"

      Rachelle's Answer for a Sales Interview

      "I know that sales roles can have some long hours, and am open to that as needed. For the majority of my days, I was hoping to retain my current schedule of 8-5pm Monday through Friday. As extenuating circumstances arise, with KPI's in mind, I will certainly do more than my share to pull the weight."

      Rachelle's Answer for a Teacher Interview

      "I work many additional hours in a week whether that be with students who need help after school, helping to coach a sport, or leading a club. I am certainly willing to do the same at your school."

      Christina's Answer for a Voice Over Artist Interview

      "I believe that getting the job done and making a good name for myself and the company is the most important, and I am willing to work overtime when it is necessary to produce the best work."

      Rachelle's Answer for an Electrician Interview

      "I am available for full-time work, and I am happy to be a team player and work some overtime as required. Can you give me an idea of how often overtime work is needed?"

      Rachelle's Answer for a Sales Associate Interview

      "Yes, I am happy to take any hours that are given to me. I have a flexible lifestyle and am aware that the hours may be unconventional from time to time."

      Rachelle's Answer for a Real Estate Receptionist Interview

      "I carefully reviewed the job posting numerous times before this interview and am aware of the work schedules. I am willing to work over the weekend, in the evenings, overtime and holidays, as needed."

      Rachelle's Answer for a Film and Video Editor Interview

      "Yes, I am willing to work overtime to meet a deadline, especially if that's what the client and I have come to an agreement on. I will continue working as long as it is alright with the client until I feel that the work is my best."

      Rachelle's Answer for a Home Health Aide Interview

      "I understand that in this line of work, my schedule will be unpredictable at times. I am happy to make myself available as needed. I prefer shift work, but I am available to work overtime, weekends, and holidays. The only availability issue I may have at times is if my child is sick and cannot go to daycare. But, I have family that lives close by who can step in to help if that happens, so it should not be an issue."

      Elisabeth's Answer for a Landscaping Interview

      "If you need me to work extra hours or be flexible to work different shifts, I am willing to do it! I'm comfortable working longer hours as needed. Can you tell me a little bit more about what to expect from the schedule week-to-week?"

      Rachelle's Answer for a Service Station Attendants Interview

      "I am willing to work as a cohesive member of the team and understand that this means some weekends, evenings, and holidays. I am very open to overtime hours as well. I am a hard worker and ready to take on a full workload."

      Rachelle's Answer for a Police Dispatcher Interview

      "I have taken six courses on CPR, T-CPR, and First Aid. I am fully certified and brought my certifications for you today. You're welcome to make a copy of these certifications for my candidate file. CPR training saves many lives every year. I recently read some staggering numbers, including the fact that an estimated 350,000 sudden cardiac arrest events occur in the United States outside of a hospital environment. This statistic means that many of these calls are coming to a dispatch environment. As a first-responder, I cannot afford to be out of touch when it comes to life-saving techniques and information."

      Darby's Answer for a Neurologist Interview

      "I am pretty flexible with my schedule. If I had a choice, I would prefer the late shift, as I am a bit of a night owl. However, I am excited about the opportunity to become a part of this team and am willing to work where I'm needed."

      Rachelle's Answer for a Machinist Interview

      "I am more than willing to be a flexible employee by working a variety of shifts, as needed. Currently I do not have many restrictions in my availability with the exception of Tuesday evenings."

      Elisabeth's Answer for a Massage Therapist Interview

      "I am willing to work whatever hours you need. Can you tell me a little more about what to expect from the schedule?"

      Rachelle's Answer for a Sous Chef Interview

      "I fully understand that as a sous chef, I will need to be flexible with my schedule and availability. Overtime, weekends, and holiday shifts are all things that I am used to working and I have no issues with being available when needed."

      Rachelle's Answer for an Animal Shelter Worker Interview

      "I am willing to work whatever hours you need me. Can you tell me a little more about what to expect from the schedule?"

      Heather's Answer for a Social Work Interview

      "I'm very flexible with my schedule. I've found that evenings and weekends are sometimes better with my clients. If flexibility is needed in this job we can work together to create a schedule that works best for the clients and the office."

      Ryan's Answer for a Ticket Agent Interview

      "Knowing that this role as a Ticket Agent requires hours at night, on the weekends, and holidays, I want you to know that I am very open to the hours required for the job. Currently, two of our three kids are now graduated and out of the house and our high schooler at home is very self-sufficient if I am working outside of school hours. Having a spouse at home on the evenings and weekends also helps as well."

      Rachelle's Answer for a Detective Interview

      "I am very aware of the intense requirements that come with being a Detective. I am able to meet these requirements and be flexible with my availability."

      Rachelle's Answer for an Usher Interview

      "I carefully reviewed the job posting before this interview and am aware of the work schedules. I am willing to work over the weekend, holidays, in the evenings and overtime, as required."

      Rachelle's Answer for a Civil Engineering Technician Interview

      "I carefully reviewed the job posting numerous times before this interview and am aware of the work schedules. I am willing to work over the weekend, early in the morning, in the evening, overtime and holidays, as required."

      Rachelle's Answer for an Abdominal Sonographer Interview

      "I am available for full-time work, which is preferably 8-5 Monday to Friday. I am happy to be a team player and work some overtime, as required."

      Rachelle's Answer for a Lineman Interview

      "Absolutely I will make myself available in emergency situations. I fully understand that my skills will be needed during certain situations and am happy to do so."

      Rachelle's Answer for an Animal Control Workers Interview

      "I am available for full time work which is preferably 8-5 Monday to Friday. I am happy to be a team player and work some overtime, as required. Will these hours meet your expectations?"

      Ryan's Answer for a Newspaper Editor Interview

      "I'm always happy to do whatever it takes to meet deadlines. When I first started as an editor at The Plumtree Ledger, we were running around day and night trying to meet deadlines. Six months later, I was able to arrange our workflow and make huge efficiencies so that we were all able to have social lives!"

      Rachelle's Answer for a Pastry Chef Interview

      "Yes, I know the job involves long hours and oftentimes, weekends and holidays. I am prepared to work whenever I am scheduled, but I do like to make it to some of my children's sporting events, when I can. If anything came up that I needed to attend, I would communicate that in advance and arrange for coverage."

      Christina's Answer for a Sports Reporter Interview

      "I am familiar with the schedule reporters have, and I know that at the end of the day, sports need to be covered. Therefore, I will do whatever I can to make sure I will be there, however long it takes."

      Rachelle's Answer for a Floral Designer Interview

      "With wedding season just around the corner, I am well aware that I will be required to work overtime. I am happy to make myself available for the hours that you need."

      Rachelle's Answer for a Shift Leader Interview

      "Yes, it's not a problem because I have a great support network. My mother can pick up the kids. I don't mind being away from my kids because they need a strong role model and it makes the time that we do have that much more precious."

      Krista's Answer for a Construction Interview

      "I am more than willing to work overtime, but I need to be compensated for my time. I bring six years of experience and talent to the table and cannot work for free."

      Rachelle's Answer for a Telephone Operators Interview

      "I carefully reviewed the job posting numerous times before this interview and am aware of the work schedule. I am willing to work over the weekend, in the evenings and overtime, as required."

      Nisha's Answer for an Attendance Clerk Interview

      "Yes, I am available to work overtime as needed. In my current position I am often relied upon to work additional hours and I am happy to do so in this role as well."

      Christina's Answer for a Production Assistant Interview

      "I feel comfortable working overtime when I feel that the product is not at its best. I want the highest quality work with my name on it, so I will do what is necessary to have that happen."

      Rachelle's Answer for a Customer Representative Interview

      "I’m reasonably flexible and if business needs are such that it would be necessary for me to worker longer hours then I would certainly be prepared to do so."

      5+ Community Answers

      Anonymous Answer

      "What amount of overtime? Are we compensated for this overtime? I don't mind having a flexible schedule, but I need to understand what flexible means."

      Rachelle's Answer

      It's good to have questions, and you should definitely know the expectations before accepting a job. However, there is a more delicate way to uncover this information. I have offered a revision, below.

      "I am prepared to offer flexibility in my schedule. Could you share with me the average overtime expectations, and how you arrange compensation around these needs?"

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      Anonymous Answer

      "I am happy to work extra hours, when needed. What are the overtime expectations for this position?"

      Cindy's Answer

      Good! It's great to engage and turn the interview into a conversation.

      Was this answer helpful? Yes (0) or No (0)