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How do you develop trust among your team in a virtual, or work-from-home, setting?

1 of 25 Teamwork Interview Questions and Answers Written by Rachelle Enns

Updated on January 11th, 2019 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
How to Answer

With technology taking over, and many workplaces offering more remote opportunities, the interviewer wants to know that you can build relationships - even under the absence of face-to-face interaction.

Here are a few ways that you can develop trust among your team members in a virtual setting:

- Building relationships: You might share how you have everyone introduce themselves, share their professional background, personal interests, and even a little about their interests in each meeting.

- FaceTime or Go-To-Meeting: Talk about how you ensure that you have video conferencing capabilities. Discuss that being able to see each other, even virtually, allows you to build camaraderie and creates trust among your team.

- Creating a Transparent Culture: Tell the interviewer how you open up the door for trust with your team by being an open and transparent leader or co-worker. You might share that you have open conversations about how the group will hold each other accountable.

You may also share other ideas that have worked for you such as: holding one-on-one meetings with each member of the team, providing recognition for things well done, holding fun contests, or allowing team members to understand each other better by utilizing a personality assessment.

Professional Answer Examples
Answer example

"Virtual settings can create challenges when it comes to relationship building. I have worked in a virtual setting before and found that sending quick notes of encouragement, asking for advice, and being a clear communicator are all powerful ways of developing trust among team members."

Answer example

"I have not led a team of remote employees; however, I believe that the fastest way for a team of virtual employees to get to know each other would be to have a Google Hangout at least once per week. Perhaps, I would even start with asking each team member to develop an introduction video and share it with the team."

Answer example

"Technology allows for so much these days, which I believe you can quickly make a connection with someone, even if you are across the world from them. I would suggest multiple contests where team members still have to collaborate, to get to the end goal."

Answer example

"Relationships are built when trust needs to be established, right off the bat. If I had a team that worked remote, I would create a goal that everyone needed to work toward, attached to a tight deadline, using everyone's strengths to complement the other."

Answer example

"I have worked in remote sales teams in the past and what I found worked very well were regular video calls through Go-To-Meeting. These calls worked so that everyone had a turn running the meeting, giving a presentation on an area in which they were considered a subject matter expert. This strategy established each team member as an influencer in their own right. The results were an incredible team environment, despite many of us never meeting each other in person."

Answer example

"Although I have never taught or worked in a virtual setting, I can imagine the challenges would be making a personal connection with the other team members. I would suggest starting with a discovery video or questionnaire of which each person would participate. Also, developing a list of questions for us to ask each other could be helpful for discovering personalities, strengths, and overall background."

HR Consultant
Answer example

"I have not yet led a team of remote employees; however, I believe that the fastest way for a team of virtual employees to get to know each other would be to have a Google Hangout at least once per week. Perhaps, I would even start with asking each team member to develop an introduction video and share it with the team."

Written by:

Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
First written on: 02/02/2016
Last modified on: 01/11/2019

More Interview Questions

View user-submitted Answers

How do you develop trust among your team in a virtual, or work-from-home, setting?
The best way to develope trust in a virtual setting is to make sure you have all your facts straight and know what you are talking about so that people know they can trust you and what your telling them.
My loyalty and honesty for work and good helping behaviour will develop my trust.
By having same spirit working attitude.
It is important to develop trust with your team by developing relationships with them and understand who they are and where the come from. Another what I develop trust is by taking risks of some sort 1st in the group for example if I was working in instructional group I would share a concrete example of something I was struggling with and ask for help.
I remain neutral, I do my job to the best ability. Keep a neat work space. And I'm consistent.
By doing what you're supposed to do in the allotted time given.
Getting to know one another is how we develop trust toward each other.
Not sharing sensitive information about teammates and children as well as not getting involved with the drama and gossip that tends to happen.
With my working criteria.
Bevome Friends Or Allies.
I'm a warm and friendly person. I think people tune into that.
The team members should be able to trust each other, in case there is a situation that needs everyone's cooperation. I think the way to develop trust is to get to know one another and in every situation go to each other and find out what everyone thinks should happen.
Talking and communication at all times and following instructions.
Leading by example, showing that I'm willing to do anything to help the team.
You all have to agree on what you are talking about.
Being upfront, reliable and never making promise that can't be met.
Being honest to them and make sure to do what you tell them needs to be done.
I believe being honest will gain trust amongst team members.
Delegate. Work and trust colleagues to do a good job. Offer ideas and accept suggestions.
I always follow the roles, and rules inside the work enviornment.
Trust is earned you have to prove to them that you are there to help and live by the rules set down by the company.
Be interactive, communicate clearly.
I develop trust by slowly getting to know my team members and seeing how well we work together.
Learn to work together and communicate.
Inviting to a team building event.
Communication patience trust.
Always be honest and give motivation to your team.
Communication and more communication.
Keep active in group events, not be the person who sits on the fence. Take an active role in getting to know the team. Share opinions, thoughts etc when and where possible, as much as possible.
By commitment and create team building.
Getting to know them well personally and professionally.
Respect, two-way communication and follow through.
I will do my work clear so to enable other to participate also with the similar job.
Listen to and learn form there input and experance.
Have open communication at all times, addressing issues directly with one another, sharing ideas and getting to know each other.
I build trust by keeping constant and clear lines of communication so team members are abreast of all updates and discussions.
Patience and understanding.
By being honest with what you do and give feedback on situation that you are not comfortable with.
By not taking instructions for granted and not gossiping, I'm a transparent somebody.
I think this come to our own self. We have to trust each other in order to achieve the final goal.
Listen and adapt to the way they do it and offer ideas that have worked for you in the past.
I develop trust when they are here to help me. I admit when I first started things could get confusing and they were always there to help me when I needed it.
Its not easy always but setting a point and proving it with concept with mutual thought process it comes with time.
By demonstrating and showing honest and encouraging company objectives to achieve short and long term objectives.
I would communicate with my team members as much as possible to find out their concerns and address them.
Respect each team member and there views help each othere when it is require/ update support documents keep relationship and contact with team member via telephone, video, virtual meetings. These tools can be used for day todays tasks and business process.
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