How to Answer: Tell me when you naturally took on a leadership role. Did you enjoy being a leader, and were you happy with the outcome?
10. Tell me when you naturally took on a leadership role. Did you enjoy being a leader, and were you happy with the outcome?
The Goal
The interviewer would like to know that you have the desire and skills to be a leader. The interviewer also wants to know that you perform like a leader at work, even if you aren't in an official leadership position. The goal of your response is to show that you enjoy helping others develop and grow while still learning things yourself. Show that you are the type of person who strives to inspire others.
Written by Rachelle Enns on March 16th, 2022
What to Avoid
Regardless of your current job title or career seniority, you should continually develop leadership abilities. For that reason, avoid giving a response that shows disinterest in being a leader. Instead, provide an example of when you acted as a leader and generated a positive outcome.
Written by Rachelle Enns on March 16th, 2022
Pro Tip
'Tell me when...' means the interviewer is looking for a story-based example for this scenario-based interview question. Talk to the interviewer about when you proactively led a team or initiative. You can form an effective response using the STAR method. STAR is an acronym for Situation, Task, Action, Result.
- Situation: Set the stage with the background information the interviewer needs to make sense of your story.
- Task: Continuing to set the stage, give the interviewer an idea of your role and responsibilities in this story.
- Action: Next, offer a detailed description of the steps you took to act like a leader.
- Result: Last, talk about what you enjoyed the most while demonstrating leadership. Be sure to include the positive outcome that resulted from your leadership actions.
Written by Rachelle Enns on March 16th, 2022
How to Answer
Being a leader is not the same as being a manager. Acting as a leader in the workplace can give you a different perspective on business, often helping you grow your career. The interviewer wants to be sure that you value the skill of leadership. So, be sure to include details on why demonstrating leadership is important to you.
Consider expanding your response to include details on how you continually improve your leadership abilities. For instance, perhaps you take leadership courses, look for opportunities to lead in everyday scenarios, or maybe have a mentor helping you develop your leadership skills.
Written by Rachelle Enns on March 16th, 2022
Answer Example
"(Situation) Last year, I was tasked to complete a project with a group of ten co-workers. During our project kickoff meeting, we agreed to appoint a project leader. (Task) Most of the team members were shy to take on the responsibility, so I volunteered to be the project lead. Although I was not the most experienced team member in the group, it was important that I stepped up and demonstrated leadership. (Action) First, I showed an interest in learning about the team members and understanding the team dynamics. In our next meeting, I presented a project plan with clear expectations for myself and the rest of the team. During the project, I worked to ensure communication remained clear. I relayed project briefs regularly and offered support to the team members to ensure we reached our goal. (Result) This experience gave me confidence and showed me that leadership is a true art. I thoroughly enjoyed creating a vision and helping my team members reach the finish line successfully. In the end, I earned compliments from my supervisor on my leadership abilities. Since this experience, I have actively developed my leadership abilities. I recently attended a leadership workshop at our local college, and every morning while driving to work, I listen to a podcast episode where I learn from other thought leaders."
Written by Rachelle Enns on March 16th, 2022
Retail Example
"(Situation) When I first joined Store XYZ as the assistant store Manager, I encountered a disagreement between two of my team members. The two individuals were arguing, which was disrupting the store environment. I could see the other team members and our customers becoming increasingly uncomfortable. (Task) Although I was new to the team, I was not new to being a leader in a retail environment. So, I chose to intervene. (Action) I asked the two employees to join me in the staff room. Once we were in a more appropriate place, I led them through a conversation focused on finding common ground and engaging in a constructive conversation. (Result) The two team members worked out their differences which helped generate a much healthier and more enjoyable work environment in the short and long term. It felt great to take action, help to clear the air, and contribute to a happier workplace environment. I quickly became recognized for my leadership abilities and was promoted to store manager after just six months."
Written by Rachelle Enns on March 16th, 2022
Sales Example
"(Situation & Task) As an experienced sales professional, I understand the importance of being coachable and also being able to coach. When I first joined Company XYZ as a sales manager, my biggest task was diversifying the sales team. Before joining, the company was quite flat and had previously trained its team members with a 'one-size-fits-all' sales style. (Action) I quickly took note of my team members' personalities and found ways to adapt to their style. I coached my team members strategically while ensuring everyone remained on track. I started mentoring the new hires and raised other leaders within my team to do the same. (Result) As a result, team turnover drastically reduced, and we won a record amount of new business. I was thrilled with the outcomes these changes generated. I eventually turned my process into a formal training and mentoring program that the company implemented in other branches. It's a leadership initiative that I'm very proud of developing."
Written by Rachelle Enns on March 16th, 2022
Teacher Example
"(Situation) Last month, during one of our faculty meetings, I took an opportunity to lead. Our group found it difficult to agree on a few critical curriculum changes. (Task) I have been teaching with School XYZ for many years and felt that speaking up was the responsible thing to do. (Action) I showed authoritative leadership by encouraging our teachers to pursue one common goal: to do what is best for our students. I spoke up to inspire the attendees to realign their focus and set higher expectations in the name of effective education. (Result) My words resonated with many of the teachers and, for a few weeks following the meeting, they often approached me and thanked me for sharing my passion."
Written by Rachelle Enns on March 16th, 2022
Admin Example
"(Situation) Company XYZ recently hired a new employee to join the administrative team. The work is fast-paced, and I could see that this individual seemed nervous and unsure. (Task) Although I did not see myself as a natural leader at that point, I wanted to see her succeed. (Action) So, I took her under my wing right away. I took her out for lunch, explained the office dynamics, and encouraged her to ask questions. (Result) It felt terrific to share my knowledge with this person, and we have become great workplace friends who support each other during the busiest times."
Written by Rachelle Enns on March 16th, 2022
Manager Example
"(Situation & Task) Before I became manager at Company XYZ, I was often jumping in to train new employees. I truly wanted a promotion to manager and knew that I needed to show my ability to do the job far before the promotion would be a reality. (Action) I spent hours studying the company and production process. My product knowledge became very strong, and I started to positively impact our new hires, resulting in stronger employee retention rates. (Result) This dedication to leadership quickly paid off as I was one of the fastest promoted Managers in company history. I love being a leader. It comes naturally to me, and I care about the success of those new to the team."
Written by Rachelle Enns on March 16th, 2022
Marketing Example
"(Situation) Recently, our marketing director was unexpectedly out of the office on a family emergency for two weeks. (Task) I volunteered to take on her role because I know it well and have worked alongside her the longest. (Action) I encouraged collaboration with the team, divided tasks evenly, and incorporated daily team meetings to ensure that we were on the right track. No important detail slipped by us during that time. (Result) When the director returned, she ended up implementing a couple of my temporary processes and complimented me on my dedication to the team and agency. It felt amazing to be a leader."
Written by Rachelle Enns on March 16th, 2022
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