So you dropped the ball. It happens to the best of us. Think about how you made your situation “right.” Whether you asked for extra assistance, or put more hours in, explain how you did your best and took responsibility for your actions. The interviewer is not looking to hear that you never make mistakes. They want to know how you correct your course once you realize your deadline is in danger of being missed.
"Last week I was asked to complete a task that one of my colleagues left incomplete before they left on vacation. Although it wasn't my deadline, I felt responsible for it since it was our company's reputation on the line. I took the work home and completed it over the weekend. In the end, the client was very pleased with my work and my dedication landed me a small promotion!"
"Last month I was almost done updating our company directory when my computer crashed. Rather than be defeated and start over again, I called our IT department, with an SOS call, and gave them a deadline for retrieving the data. I knew they could do it! The document was retrieved quickly and handed in the work to our designers just in time."
"We had a significant production deadline for a client and were in the middle of it when one of our most significant pieces of equipment failed. Instead of freaking out, or telling the client we would not meet the deadline, I pulled in some late-night favors from our mechanical department and stayed all evening with them. The issue finally came to an end around 3 AM. I am a doer, and I knew that one all-nighter would be much better than letting a client down."
"This had never happened to me before, where I completely forgot about a client until a week before their first project phase was due. I was baffled by how I could have missed it, but I did. I calculated how many hours of work I needed to put in to catch up, divided those by seven days in the week, and worked that many hours overtime for the week. I delivered a great product, and on time, but wow - lesson learned!"
"I ran out of time on a shift while I was doing the mannequin merchandizing. Technically, this is a shared responsibility. However, I felt as though I was letting the team down since I was the one who started the mannequins. So, rather than pass the buck to the next shift, I decided to stay on the floor, after clocking out, to finish the merchandising. This effort allowed the team to continue what they were scheduled to do, while also demonstrating my commitment to the team."
"At the end of the year, we had a big target still looming over our heads that we needed to hit for the company to bonus out. I felt especially under the gun because I had a customer who was ready to buy a lot of inventory if we could source it correctly. While everyone was heading home for the holidays, taking their scheduled time off, I was staying late each evening and working at home to source their inventory. It was a tight timeline, but I knew everyone depended on me closing these sales. Due to the extra hours both in and out of the office, I was able to close the month at 125% to goal and bonus-ed out as a result. It was dicey up until the last unit was a "yes" and in transit, but it got done on the 31st of December."
"When writing curriculum, I noticed that the lesson plans had gaps in them and it wasn't a cohesive flow. We were close to turning in a year-long set of curriculum with discrepancies in it. I spent my own time bridging the gaps and writing the lessons that seemed to be missing. We cut it close to losing the deadline, but I was able to get it all wrapped up just in time, and our product was much better for it."
"I always meet deadlines because I am extremely organized and do not wait at the last minute to get started on projects. I use lists and calendar reminders to ensure I do not forget anything and I review these lists daily."
"I am a strong goal-setter and have a proven ability to meet deadlines. For example, in my previous position I was asked to sell 75% of the xyz product because the product was going to be out of season shortly. After mapping out the amount of product I needed to sell per day, I was able to exceed the goal. I ended up selling 90% of the product in the timeframe that was given to me. Part of my success was due to my ability to create a plan in an Excel spreadsheet and properly utilize the company's SalesForce system."
"I have been faced with short deadlines in the past but I make a point to keep my supervision updated on my progress through effective communication, reach out for assistance from my colleagues if needed but always give 110% in my work."
"We had a major client deadline last month and at the last minute, one of our lathes broke down. It was devastating to the team because everyone takes pride in their ability to get a job done on time. We put our heads together and everyone committed to working overtime shifts. We worked throughout the night and hit the deadline with an hour to spare! Everyone was thrilled with our teamwork and performance."