Search MockQuestions.com Logo MockQuestions MockQuestions.com Logo MockQuestions MockQuestions.com Logo MockQuestions
Home
Career Interview Questions
Interview Topics
Upgrade
Login
Close
Top 20 Problem Solving Interview Questions
Question 1 of 24
Give me a recent example of a valuable lesson you learned from a problem you faced at work.
  Professional Answers
Want to see the answers?
Upgrade
Problem Solving Questions and Answers
Question 1 of 24
Give me a recent example of a valuable lesson you learned from a problem you faced at work.
  Professional Answers
Want to see the answers?
Upgrade
Professional Answers Preview
"Last month our sales team was facing a major challenge when we lost one of our primary distributors. I took action and started cold calling other potential distributors. I brainstormed with my team on some other ways that we could avoid a negative impact on our bottom line. We were quite successful in our recovery and I would say that the biggest lesson I learned from the experience is that you are often only successful if you have motivated people in your corner."
"The most valuable lesson I learned from problem solving at work is that not everyone will see your solution as the best one. Accepting change is difficult for some people so I have found that not everyone will be on board right away."
"A recent valuable lesson for me has been not putting all of my eggs into one basket, as the old saying goes. Over 64% of my sales came from one group of stores, and they've always been a big contributor to the entire company's sales numbers. However, they were put on "hold" recently by their corporate, due to some restructuring issues internally, having nothing to do with me, us, or our product. This really threw me, and the company as a whole, for a loop. I was in real danger of not hitting my monthly sales target and therefore I would have fallen short on my quarterly quota as well. I had to work extra long hours and hustle my other clients and fence-sitters to get them into "buy" mode to make up for the void in my numbers. It took a ton of effort, long nights, and creative pitches, and I was able to make up for the gap. However, I learned just how important it is to diversify my portfolio so that I don't find myself, or the company, in this position again."
One of the best aspects of problem solving is that you always have the opportunity to learn from the experience. Seeing problems as opportunities to grow, is what makes you an excellent employee! Show the interviewer that you are able to learn valuable lessons when there is a problem at hand. Use a work related example, if you can.
More professional answers available after the upgrade
Upgrade
Question 2 of 24
After you implement a solution to a problem, how do you test the effectiveness of that solution?
  Professional Answers
Want to see the answers?
Upgrade
Professional Answers Preview
"Last year, our company was having a very high rate of turnover due to employee burnout from overtime hours worked. I implemented a third shift which alleviated the need for excess overtime. Yes, it did increase our payroll costs by 33%; however, it decreased our turnover which was costing us more and more every year. From the analytics I have been watching, the change will pay for itself by the end of year two."
"I always look at the data to gauge the efficacy of a policy or new solution. I am big on numbers as they really do tell the full, and true, story."
"In order to really test the effectiveness of any solution, you have to be objective and see if it truly addressed the problem it set out to solve. Everything in our business is run on KPIs, so when we introduce any initiative, we can see how it is or is not impacting those measurements. One example of this was when I assigned specific accounts to my team of buyers, instead of just assigning as they came up. The idea was to get a buyer to become an expert on that account, their buying habits, and therefore be more effective in the long term at sourcing for their needs. At first, it didn't seem all that impactful, as close rate was still around 42% overall. However, over the course of 10 weeks, we saw an uptick in close ratios on the assigned, dedicated accounts versus the randomly distributed ones, resulting in 53% close ratio. It's something that became so effective that other sales pods adopted it as their practice as well."
The interviewer wants to see that you have strong follow-through skills and the ability to use data and analytics to support your decisions. The only way to test the effectiveness of a new solution is to keep a close eye on the immediate, and often longer-term, results! Depending on the situation, you can use data, run reports, and compare/contrast your findings. If you have records of the data prior to your problem-solving solution, you can track the results of your new solution and compare in a month, or beyond. It can take time to see the results, so having a method for measuring them is important. Give an example of a time you implemented a solution and found a way to measure the results to check it efficacy.
More professional answers available after the upgrade
Upgrade
Question 3 of 24
Tell me about a time when you discovered a problem and went beyond regular expectations to fix it.
  Professional Answers
Want to see the answers?
Upgrade
Question 4 of 24
Tell me about the most challenging aspect of your previous job. How did you overcome it?
  Professional Answers
Want to see the answers?
Upgrade
Question 5 of 24
Tell me about a time when your analysis of a problem was deemed to be incorrect. What would you have done differently?
  Professional Answers
Want to see the answers?
Upgrade
Question 6 of 24
What steps do you take when you have to make an immediate decision without all the relevant information?
  Professional Answers
Want to see the answers?
Upgrade
Question 7 of 24
What sources do you look to when you need to solve a complicated problem?
  Professional Answers
Want to see the answers?
Upgrade
Question 8 of 24
How do you deal with distracting coworkers who stand in the way of your progress?
  Professional Answers
Want to see the answers?
Upgrade
Question 9 of 24
Tell me about the most challenging problem you have encountered in your professional career.
  Professional Answers
Want to see the answers?
Upgrade
Question 10 of 24
In your opinion, what makes you a great problem solver?
  Professional Answers
Want to see the answers?
Upgrade
Question 11 of 24
How do you prioritize multiple projects when they all seem equally important?
  Professional Answers
Want to see the answers?
Upgrade
Question 12 of 24
When a problem requires a quick solution, how do you respond?
  Professional Answers
Want to see the answers?
Upgrade
Question 13 of 24
When a major problem arises, what is your first reaction?
  Professional Answers
Want to see the answers?
Upgrade
Question 14 of 24
When you cannot seem to find the right solution to a problem, how do you deal?
  Professional Answers
Want to see the answers?
Upgrade
Question 15 of 24
When faced with a problem, are you more likely to jump into solving it, or are you the type to carefully assess the issue first?
  Professional Answers
Want to see the answers?
Upgrade
Question 16 of 24
When it comes to problem solving, are you a strong collaborator?
  Professional Answers
Want to see the answers?
Upgrade
Question 17 of 24
When faced with a problem, how do you decide on the best solution?
  Professional Answers
Want to see the answers?
Upgrade
Question 18 of 24
Tell me about a time when you failed to solve a problem. How did you overcome the failure?
  Professional Answers
Want to see the answers?
Upgrade
Question 19 of 24
Tell me about a time when you had to troubleshoot to solve a problem.
  Professional Answers
Want to see the answers?
Upgrade
Question 20 of 24
Rate your problem solving skills from 1-10. How do you justify your rating?
  Professional Answers
Want to see the answers?
Upgrade
Question 21 of 24
When change occurs in the workplace, it can create new problems. Do you see these as inconvenient problems, or opportunities to learn?
  Professional Answers
Want to see the answers?
Upgrade
Question 22 of 24
Tell me about a time where you had to analyze a set of data and then make a recommendation.
  Professional Answers
Want to see the answers?
Upgrade
Question 23 of 24
Tell me about a recurring problem that you run into in your current position, and how you handle it.
  Professional Answers
Want to see the answers?
Upgrade
Question 24 of 24
What do you think might be the greatest challenges faced in this job? How will you overcome these challenges?
  Professional Answers
Want to see the answers?
Upgrade
Blog Posts