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Describe a change you recently made that improved the performance of your work.

1 of 10 Performance-Based Interview Questions and Answers Written by Rachelle Enns

Updated on June 29th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
How to Answer

Making a change to improve your performance shows the interviewer that you are self-driven, a go-getter, and able to correct yourself when needed. Give an example of a time when you made a choice, unprompted, to change a habit or process to improve your performance. This change could be something small like cutting out one scheduled coffee break, packing your lunch, organizing your desk, setting a boundary with a chatty colleague, or cleaning up your computer's desktop.

Professional Answer Examples
Answer example

"I recently asked for a transfer to a quieter part of the office because I was finding that being to close to the kitchen was distracting to me. I am not easily distracted; however, there was always a group of colleagues gathering, and it's human nature to want to participate!"

Answer example

"I took a few hours last week to reorganize the file room. Things were pretty messy in there, and I was finding myself losing time throughout the week just searching for things. This week, I have noticed a major improvement in my time spent."

Answer example

"I recently created a more thorough training manual for the new employees that we onboard. The information this new manual contains is detailed, and I find that I am answering fewer questions with new hires. The average learning curve has also improved. This change has allowed me to spend my time on other important matters."

Answer example

"Not too long ago I decided it was about time for me to organize my digital files! I kept a lot of unnecessary things on my desktop. Now that it's been cleared out, I am working faster, and my computer seems to be as well."

Answer example

"I recently changed the order of things behind the counter, where I am a customer service representative. Manuals that I refer to often, I moved from the back room to the top shelf of my counter, for instance. Everything that I use on a daily basis is within arms' reach. It's a small but useful change."

Answer example

"Recently I decided to move my call list and other important information to Google docs so that I can access it from my tablet when I am on the road. This accessibility allows me to make cold calls even when I am away from the office. There are other documents that I plan to add as well to improve my time and efficiency further."

Answer example

"I moved my classroom around not too long ago and organized it all. I had a lot of unnecessary materials and clutter in the classroom. The class now has an airier, more minimalistic feel which I appreciate and I think the kids do too."

Written by:

Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
First written on: 01/06/2017
Last modified on: 06/29/2018
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