The interviewer would like to know more about your delegation style. Delegating tasks to employees is always a requirement when you are in a management type of role. Talk to the interviewer about your ability to empower your team and correctly delegate tasks.
"I find that to delegate tasks effectively you first need to understand each employee's strengths. I will always delegate to someone's strength so that they will innately know how to complete the task. This process eliminates a lot of resistance and promotes an effective and productive workplace."
"Recently I have spent a lot of time delegating to the new executive assistant to the VP. She is newer to her career and has not caught her footing quite yet. I want her to succeed so I give her step by step instructions on what needs to happen next. She has greatly appreciated the help so far."
"Prioritization of our workload is critical to our success. I tap into the resources of my team by finding out their strengths and career aspirations, then assigning them work that will compliment them. I will change these tasks around now, and then so everyone has a fair workload and the ability to round out their skills and experience."
"I would like to say that, for the most part, my team runs like a well-oiled machine and I rarely need to delegate. When we take on a new project we all gather, storyboard our ideas, and then make a plan for smooth execution of that plan. Everyone takes on the tasks they feel they are strongest. At that point, should there be any remaining tasks, I will then delegate them to the people I feel would do the best job."
"In my department, it's important to me that everyone is well rounded, so I make sure that everyone gets assigned each task each week. In retail, there are some unglamorous tasks that many associates try to shirk out of, such as cleaning out the fitting rooms, but we all have to take our turn and pitch in so we have a good-looking, and performing department. That said, I make sure everyone has a rotation on each task. Everyone wants to be on the sales floor, hoping to make a commission, but we need to rotate the glory with the grunt work, too. This system means that I also have to clean out the fitting rooms, markdown items, or restock the swimsuits for the 15th time that afternoon. Everyone must lend a hand for us all to succeed."
"As a sales manager, I have been responsible for taking the workload and dictating who will take on which task by region, the customer of focus, or manufacturer. In either case, I believe it is important to recognize that everyone has their strengths and weaknesses. I believe it's important to identify those and provide opportunities for growth and new skills."
"I delegate to my students on a daily basis! I believe in showing, rather than telling, so my approach will be to say to my class, "I think it's a great idea to keep our books in alphabetical order so that we can find them easier! Who is the best at their A, B, C's?" Of course, they all raise their hands. Then I can say, "Wonderful! Alex, you take all the books that start with A... Jessica, you are in charge of the books that begin with B"....and so on. It then becomes a fun game rather than the chore of cleaning up."