How to Answer: As a leader, how will you measure the success of your team members?
25. As a leader, how will you measure the success of your team members?
How to Answer
A successful leader focuses' on leading their team members to success, but they must also remember to measure that success. By measuring success, you can show your team how far they have come towards reaching their goals or how much harder they need to work if they miss targets.
Employees are often more responsive in an environment where they know how their performance stacks up again others. Some ways that you can measure the success of your team may include:
- Note their attendance, punctuality, or number of sick days. You can then draw a correlation between the employee's performance and their overall engagement levels.
- Taking note of how often they help their colleagues to succeed. When their coworkers are winning, so are they!
- Looking at the timing between team member performance and how quickly each person completes everyday tasks. If a job that used to take a team member 2 hours, is now taking up the entire day, this is a sign that they are highly demotivated.
- Notice the number of times a team member takes the initiative. The more proactive everyone is, the more often goals will be achieved.
- Measuring the quality of your team members' work is a significant success metric. You can analyze this through customer reviews or co-worker feedback.
Written by Rachelle Enns on June 11th, 2020
Answer Example
"My favorite way to measure the success of my team members is to view individual and group productivity reports, and compare the data month after month. Then, I share the results in their monthly performance reviews. When an employee knows that I notice even a small uptick in their productivity, they are more likely to perform at their peak ability."
Written by Rachelle Enns on June 11th, 2020
Admin
"I plan to measure the success of my team members by how engaged they are. I will look at how often they are early for work, how many times they stay late to meet a deadline, or how often they go above and beyond their regular 9-5 to help a client."
Written by Rachelle Enns
Manager
"My favorite way to measure success is by noting how many times an employee has helped a coworker. This kindness metric is one that I address in my team's performance reviews as well."
Written by Rachelle Enns on June 11th, 2020
Marketing
"I measure the success of my team members by how quickly and efficiently a project is completed. After we deliver a project, we all meet in the boardroom and discuss our success, and what we could have done better. I like to equip my team with the information they need to grow professionally."
Written by Rachelle Enns on June 11th, 2020
Retail
"Successes are important to measure. I like to measure proactive activities and praise my team every time I see them taking action without being asked. This initiative could mean going above and beyond for a customer, cleaning areas of the store that receive less attention, or finding new efficiencies to benefit the company."
Written by Rachelle Enns
Sales
"My favorite way to measure the success of my team members is through fun competitions that show graph comparisons of each person's performance through a variety of KPI's. This approach is an excellent way to make each person aware of their overall performance while keeping things as encouraging as possible."
Written by Rachelle Enns on June 11th, 2020
Teacher
"As a teacher, it's important that my students, and their guardians, are aware of their progress. I start the year by creating an individual learning plan with each student. Every month we review the plan together, and the student is responsible for rating their performance from 1-5. This approach keeps students accountable for their achievements and successes."
Written by Rachelle Enns on June 11th, 2020
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Great response. It is important to explain that you use developmental plans because that is a clear way to track progress.
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