The interviewer would like to see that you can respond professionally to unsolicited feedback and pivot your approach when needed. It is one thing to take the input but a whole other to show that you can implement the suggestion if required.
Sometimes unsolicited feedback will not be helpful. In these instances, they may come from a catty, miserable, or jealous co-worker. What do you do then? Assure the interviewer that you are capable of letting this type of situation slide without it affecting your entire day.
"When I receive unsolicited feedback I will take a step back an assess whether I believe the person had my best interest in mind. If the answer is yes, they intend to help me; I will approach them and ask for them to elaborate and perhaps suggest a way for me to implement change. If the answer is no, they are only trying to hinder my performance; I go about my day."
"I have had coworkers offer advice on filing protocols, to-do list management, and the like. This unsolicited feedback primarily comes after they have gone to a training class and want to share new ideas or tips, so I am happy to listen."
"I have worked with a diverse range of people who have varying expectations from their manager. One piece of unsolicited feedback that I will never forget is when one of my employees commented that I did not care about their personal life. This situation happened early in my career when I was so focused on die-hard professionalism and HR policy that I was too afraid to even ask someone how their weekend was! Of course, I have since relaxed and still keep that feedback in mind. It made me try harder when it came to forging genuine relationships with my staff."
"Being a marketing professional, I get unsolicited feedback from clients and my team on a daily basis. Without feedback, random suggestions for improvements, and brainstorming - I wouldn't be where I am today in my marketing career. I will take all feedback that I get, muddle it over, and take the great nuggets from it to improve my performance."
"As a retail customer representative in a fashion environment, I get unsolicited feedback from customers on an hourly basis! Goodness - if I took it all to heart, I would be a mess. I have been told to grow out my bangs, I have been told to smile more, and one person even said I would be so much prettier if I lost a few pounds. Luckily I am a very confident person and do not let the unsolicited feedback phase me. If I receive feedback from a customer that is helpful. For instance, they suggest that we carry a wider range of sizes - that is something I can work with! I will then pass along the suggestion to head office."
"I have very thick skin, so if I do receive unsolicited feedback, I can take it with a grain of salt. Customers will complain about our set pricing, the color of our packaging - really, anything you could think of. Now, if on a whim, my boss recommends that I have a better organizational system, I will take that to heart and take a good hard look at my organizational methodology. I am always open to change and workplace improvements."
"I work with kids who have no verbal filters so; unsolicited feedback comes my way on a daily basis. Some of it is funny, and some of it can be a bit hurtful. All in all, I am very confident in my abilities and can discern when feedback is given out of care for my success and professional improvement."