How to Answer: How do you gain buy-in from your co-workers when it comes to delivering quality work?
26. How do you gain buy-in from your co-workers when it comes to delivering quality work?
The Goal
The interviewer wants to understand the actions you would take if your co-workers were failing to deliver high-quality work. They also want to know if you prioritize getting the job done right, setting an excellent example for others, and encouraging your teammates to deliver their best work. The goal of your response is to showcase your work ethic and your leadership skills.
Written by Rachelle Enns on March 16th, 2022
What to Avoid
Avoid providing an answer that makes it seem like you bring minimal persuasion to team-based scenarios. Even if you are new to your career, you can still influence others to do their best in the workplace.
Written by Rachelle Enns on March 16th, 2022
Pro Tip
It's been said that we are only as strong as the weakest members of our team. When responding, show the interviewer that you have the power of persuasion, allowing you to encourage your co-workers to deliver the best possible work. Some ways that you might collect buy-in in a team-based environment include:
- Generating excitement around the project and overall goal
- Showing your co-workers the value of a job well done
- Inspiring your co-workers by connecting their professional desires with the overall vision
Consider the 'golden circle' concept by author Simon Sinek. This concept can help you be a persuasive leader who focuses on the 'why' of what you do, rather than the 'what' and the 'how.'
Written by Rachelle Enns on March 16th, 2022
1st Answer Example
"If I encounter an underperforming co-worker, I respectfully approach them and start a conversation to learn more about their professional goals. I like to use the today/tomorrow framework to encourage a conversation around goal-setting and inspiring others. I gain buy-in with questions like, 'Where are we today, and where do we want to be tomorrow?' Sometimes when a co-worker feels unmotivated to deliver quality work, it's because their responsibilities do not play to their greatest strengths and talents. If this is the case, I work to ensure that the individual gets more opportunities to do what they do best, which sets them up for success and motivates them to be a team player and high-performer."
Written by Rachelle Enns on March 16th, 2022
2nd Answer Example
"I ask for feedback on my performance before judging the performance of my co-workers. Perhaps I need to make corrections in my work before my co-worker can deliver their best in return. I will ask my team if there is any need to clarify expectations or re-frame the project mission. By looking internally first, I show a willingness to lead by example. I find that this approach gets people excited to work with me and inspires them to be a self-aware team player."
Written by Rachelle Enns on March 16th, 2022
Anonymous Interview Answers with Professional Feedback
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Rachelle's Feedback
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Rachelle's Feedback
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Rachelle's Feedback
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Rachelle's Feedback
Anonymous Answer
I had it where a colleague kept canceling the training they had booked with customers in the community. A couple of them complained to our customer service team. I was the one who would hear about it and so I wanted to eradicate this from happening again.
I sat down with my colleague whose role was to train and assist me in my tasks and said that they can not cancel meetings that they booked, it's bad for business and the customer would very easily go with a competitor. If this continues then your role will become in jeopardy. Not as a threat but I made them realize that they were on a contract and their role was a new one the company were seeing if it was of value to the business. So if they kept canceling meetings, then your role and your 5 other colleagues may not have a job in 6 months time.
so for me its putting it into perspective the knock on effect of their actions."
Cindy's Feedback
Anonymous Answer
In order to do so, you have to communicate with teammates regularly
Requesting feedback which in turn allows you to also give feedback.
Offering help or resources your co-workers may need"
Stephanie's Feedback
Anonymous Answer
Purposeful vision
Role model
Inspire
Develop
Empower
I always ask for feedback from my coworkers which creates a bond, trust, and a solid relationship that inspire my coworkers to do their best and deliver quality work."
Marcie's Feedback
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Marcie's Feedback