MockQuestions

Gallup Interview

30 Questions and Answers by

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Gallup was updated on September 5th, 2019. Learn more here.

Question 1 of 30

How do you gain buy-in from your coworkers when it comes to delivering quality work?

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Gallup Interview

  1. 1.

    How do you gain buy-in from your coworkers when it comes to delivering quality work?

      How to Answer

      It's often said that we are only as strong as the weakest members of our team. Do you agree? With this question, the interviewer would like to know what action you would take if one of your coworkers were failing to carry their weight on a project. Talk about the importance of getting the job done right, setting a good example, and encouraging your teammates along the way. Your answer should showcase your work ethic as well as your leadership skills.

      Rachelle's Answer

      "If I have a coworker who is not performing to a high standard, I will approach them on the subject; however, gently and with respect and empathy. Everyone has their reason for having an 'off' day, and I do not need to cross over any personal lines. I do have expectations for the people that I work with to put in their best, as I do the same. Sometimes, when a person feels unmotivated to deliver quality work, it's because they have not been tasked with items that play to their strengths. If this is the case, I will work to ensure that the coworker is set up for success and motivated to achieve by doing what they are best at."

      Rachelle's Answer

      "I will always ask for feedback on my own performance before judging the performance of my coworker. This step is because there may need to be corrections on my end for my coworker to deliver their best work, in return. I will ask if there is any need to clarify expectations or what the mission is, for the project. I find that, by looking internally first, this shows a willingness to lead by example before I judge the work of someone else."

      9 Community Answers

      Anonymous Answer

      "I gain buy-in from my coworkers by having face-to-face meetings with them and showing them the bigger picture of what impact the work they aren't doing will have on the business and their career. I had it where a colleague kept canceling the training they had booked with customers in the community. A couple of them complained to our customer service team. I was the one who would hear about it and so I wanted to eradicate this from happening again. I sat down with my colleague whose role was to train and assist me in my tasks and said that they can not cancel meetings that they booked, it's bad for business and the customer would very easily go with a competitor. If this continues then your role will become in jeopardy. Not as a threat but I made them realize that they were on a contract and their role was a new one the company were seeing if it was of value to the business. So if they kept canceling meetings, then your role and your 5 other colleagues may not have a job in 6 months time. so for me its putting it into perspective the knock on effect of their actions."

      Cindy's Answer

      Good use of example, here! How did your discussions change behaviors on the team?

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      Anonymous Answer

      "My approach to gain buy-in from coworkers is based on the simple principle of “PRIDE” Purposeful vision Role model Inspire Develop Empower I always ask for feedback from my coworkers which creates a bond, trust, and a solid relationship that inspire my coworkers to do their best and deliver quality work."

      Marcie's Answer

      PRIDE seems like a great concept that would help you to gain buy-in from your coworkers when you need quality work from them. Can you give an example of a time when you used this concept to successfully obtain buy-ins? This will make your answer more meaningful to the interviewer.

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      Anonymous Answer

      "On occasion, I notice that there might be an error in a document we are sending out. I will take the time to review it with the entire team, not to point out the specific person, but to highlight the importance of catching the details, reiterate the expectations of what we are doing, and why. I then speak one-on-one with my team members to catch up with what is going on with them, what they need from me to succeed."

      Rachelle's Answer

      This is a nice approach - asking them what they need from you to succeed. Your method sounds very team focused.

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      Anonymous Answer

      "I allow my coworkers to be involved in the process. That way, everyone will feel included and produce quality work."

      Rachelle's Answer

      Can you give an example of a time when you did this? Remember, Gallup interviews are meant to look for personality and skill, so the more examples you can offer, the better your answers will be received.

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      Anonymous Answer

      "It is important to me to get the job done and get it done right. In order to do so, you have to communicate with teammates regularly Requesting feedback which in turn allows you to also give feedback. Offering help or resources your co-workers may need"

      Stephanie's Answer

      I suggest shifting the wording of this response to "I" statements (example: "In order to do so, I have to communicate with team mates, etc")

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      Anonymous Answer

      "I think leading by example is a great way to gain buy-in from your co-workers. If you are delivering quality work yourself and also show that you're willing to assist the rest of the team as much as you can, I think others will follow suit. It is also important to make sure that the expectations are clear and that people are set up for success by tailoring tasks to fit their strengths."

      Rachelle's Answer

      You make some excellent points here, and your answer shows that you are a strong and conscious leader.

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      Anonymous Answer

      "I always ask my co-workers if they need help with any of their projects or if they want a second set of eyes to proofread anything. I think we all have skills we can learn from each other."

      Marcie's Answer

      Nice! This shows that you are a supportive, collaborative, and helpful colleague, which is great. How do you get your colleagues to also care about delivering quality work though? You might also talk about how you take their feedback and ideas under consideration, work hard to be a good role model by providing quality work yourself, and remain open to compromise when needed.

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      Anonymous Answer

      "I think you always need to set a positive example, show that you are dedicated to the work at hand. Have a good attitude even if the task is something that you aren't particularly excited about. This should demonstrate to your colleagues what is expected of them, build trust but also mean that no one is taking the bulk of the work and some aren't doing enough. If a coworker wasn't delivering quality work, I would approach them privately with empathy so as not to embarrass them. I would raise the issue, lack of effort, etc and see if there was any reason for this behavior. People may be struggling with something at home you may not be aware of, so it's important to find this out so you are able to provide them with more support. They may be struggling with the tasks, maybe their strengths lie somewhere else. You can help them, or allocate them new tasks they are more comfortable with or play to their strengths. You want to motivate people to work harder in a positive way, not in a smack on the wrist, degrading way."

      Marcie's Answer

      Your answer is very thorough and shows that you are a good leader. It sounds like you try to be a good role model, dedicated, positive, trustworthy, and empathetic. Excellent response!

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      Anonymous Answer

      "I do my best to analyze situations so that I can fully understand the importance of the outcome. It allows me to clearly explain the importance of completing the work we are doing effectively and efficiently. I also understand that everyone learns and works at different speeds. If a coworker is struggling to pull their weight, I do not attack them; I will offer help so that the team can still get the job done and later work to train them where they are lacking."

      Rachelle's Answer

      You sound like a very patient and understanding person. It also seems you are analytical, which is a great asset in the types of roles you are aiming for.

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