MockQuestions MockQuestions
Upgrade

How would you sell a product that you did not believe in?

1 of 25 Customer Service Interview Questions and Answers Written by Rachelle Enns

Written on August 17th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
How to Answer

The interviewer would like to know if you are capable of selling a product that you do not stand behind. It's crucial when answering this question that you express your interest in what this company has to offer. Let them know that you applied to this role because you DO believe in what they have to offer. Express that you would not be sending job applications to positions where you did not stand behind the product or service offering.

Professional Answer Examples
General
Answer example

"I am very choosy regarding the companies and roles to which I apply. For that reason, I would have to say, that I would not sell a product that I do not believe in."

Admin
Answer example

"Integrity is everything to me. I could not sell a product or service to a trusting customer unless I knew it would benefit their life in some way."

Manager
Answer example

"One of the reasons why I chose to apply to your organization is because I have used your products for years, and stand behind them 100%. I would not sell something that I did not believe in."

Marketing
Answer example

"There is always something positive in every product or service offering. Part of my job as a marketer is to uncover those features and draw attention to them. With that said, I do not take on clients with a primarily bad product or service because I feel it is my responsibility to draw attention to the things that the public will truly want and need. I like that your company runs by the same philosophy which is one of the reasons why I applied to work for you."

Retail
Answer example

"I have worked for a couple of stores where their clothing quality was low. It was hard to sell these items to customers because I knew they would come in with returns, complaints, or be disappointed in how they spent their money. I tried to focus on the products that I knew were more durable, when selling, but to be honest, it didn't make me happy to do so. This experience is why I am seeking a role with a company I can stand behind."

Sales
Answer example

"A significant part of being a successful salesperson is to sell your clients only on items that they need, and that you know will benefit them. I have only worked for companies that I can stand behind. This level of integrity drives everything that I do. I look forward to joining your organization and never having that dilemma because I admire everything your company puts out to its customers."

Written by:

Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
Published: 08/17/2018
*Specific career answer examples vary on published date
Get More Interview Practice
Pick your topic
Ask the Interviewer
Questions you may consider asking the interviewer, about ...
Behavioral
We all have some behaviors that are typical of us and whi...
Common Interview Questions
There are some questions that employers ask at almost eve...
Leadership
If you are interviewing for any type of leadership role; ...
Telephone
Most interviews start with a telephone interview. Hiring ...
Tough
Everyone struggles with tough interview questions. Learn ...
View more topics