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When have you created a new product or service?

1 of 15 Creative Thinking Interview Questions and Answers Written by Rachelle Enns

Updated on August 11th, 2018 | Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
How to Answer

Using your creative mind, have you ever introduced an employer to a new product or service opportunity? Talk to the interviewer about a time when you have created a new product or service. If you have not created a new product or service, perhaps you have had a great idea that you presented. You can use an example from school as well if you have just started your career.

Professional Answer Examples
General
Answer example

"In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on additional options. Our customer base responded very positively, and we kept the program running for a few years."

Admin
Answer example

"I am newer to my career as an administrative assistant and have not yet found myself comfortable enough to offer a new service idea. I am creative minded, though! As an avid nature lover and lover of cooking, I was tired of carrying all of my cooking tools and equipment in and out of camping sites. I created a Camping Kitchen Kit to hold cooking and serving for up to six people. It is an easy to carry bag that makes life much easier!"

Manager
Answer example

"I created a new service manual for our team, in PDF form, which had infographic styling. Making it easy to read meant that my production team paid better attention to the content inside. I am now working on a manual for our QA team."

Marketing
Answer example

"I create new services and product ideas every day! As a content marketer, my brain never sleeps. I am always generating ideas to use now, or in the future."

Retail
Answer example

"I created a Facebook group recently, geared solely to swap clothing. It's a closed group for those interested in specific brands. So far we have over 200 local members!"

Sales
Answer example

"Growing up, a lot of my neighbors had pets. I started a neighborhood dog walking, sitting, and vacation service in high school. It was highly lucrative in the summer. I made some money and helped my neighbors enjoy their vacations. I think this was when my parent knew I was gearing up for a career in sales come adulthood!"

Teacher
Answer example

"I recently created a Twitter account for my class so that parents could follow along with us throughout the day, and interact with their kids. We post funny pictures, tweet shout-outs to the parents, and ask questions to educational influencers. It's been a great way to blend education with technology. The kids love it."

Written by:

Ryan Brown
Ryan Brown, is the creator of MockQuestions. He has over ten years experience creating interview questions. His website has helped over 10 million job seekers in their interview preparation.
Rachelle Enns
Rachelle Enns is a job search expert, executive headhunter, career catalyst, and interview coach. Utilized by top talent from Fortune companies like Microsoft, General Electric, and Nestle, she helps professionals position themselves in today's competitive digital marketplace. Rachelle founded Renovate My Resume and Executive Resume Solutions, two companies focused on helping job seekers get their edge back. She helps everyone from new graduates looking for their first placement, to CEO's who want more out of their career. Rachelle coaches students to executives on how to master the toughest interview questions and how to handle the most bizarre interview situations; all with confidence and poise. Rachelle trains other career coaches, recruiters, and resume writers, globally. A big part of her job is also spent coaching HR professionals on how to bring the human touch back into their interview and hiring process.
First written on: 01/07/2017
Last modified on: 08/11/2018

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