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24 Competency Interview Questions
Question 1 of 24
How do you deal in uncomfortable situations?
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Competency Questions and Answers
Question 1 of 24
How do you deal in uncomfortable situations?
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"I have had my share of awkward situations, and having raised 2 kids, I am no stranger to them! In the workplace, if an uncomfortable situation arises I tend to face the issue head on, but in a tactful way. Sweeping things under the rug rarely helps. I have no problem being open with my team or colleagues if I am not feeling comfortable in a particular situation."
"I have learned over the years that if something makes me uncomfortable, I better dive right in. Change and growth happen outside of your comfort zone. I embrace this!"
"Uncomfortable situations do not weigh on me. I have learned how to face my problems and persevere, and I never take my feelings home with me."
Often, our work environment holds the possibility for awkward or tense situations. It can be difficult to know how to respond when you have a coworker who is moody, or when your coworker lacks social skills and constantly asks inappropriate questions. The interviewer wants to know that you can keep your cool in situations like these.
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Question 2 of 24
Name a few things you were asked to do in your most recent position that you weren't necessarily trained to do. How did you cope?
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"When I first started my current role, I was asked to present to my team about an idea I wanted to implement that would save the company money and time. I had never done this before and the idea of presenting made me a bit nervous. I spent a good deal of time researching viable business solutions. I played around with PowerPoint and watched some YouTube videos on how to put together an engaging slide show. It turned out great and I learned a lot from the experience."
"I worked for a lean organization that had a lot of cross over between HR, Marketing and IT. Often times, I would be asked to do functions of a department I did not work under. We are all on the same team so I would figure out what to do and get it done, then later recommend a process to better handle the type of situation in the future."
"I was regularly asked to participate in internal ISO audits, which I had never done before, so I had to learn the standards and how to appropriately run an audit. I was also promoted to a team lead and had a direct report to monitor. This was my first supervisory role, so I had never approved time sheets or handled employment related concerns. I asked for advice when possible, and did research on my own time whenever necessary."
The interviewer wants to know how you approach a situation when you do not necessarily possess the knowledge to complete a task. Most of us ask others for help, or conduct research to find the answer. Highlight to the interviewer that you are competent when it comes to leading yourself to the right answer. Show that you do not get frustrated; rather, you take it as an opportunity to grow.
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Question 3 of 24
Give me an example of a challenge you overcame in your last position.
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Question 4 of 24
Do you consider yourself a patient person? How do you increase your patience level in challenging situations?
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Question 5 of 24
Tell me about an achievement you are proud of. What skills did you use to achieve this goal?
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Question 6 of 24
How has your current job changed over the years?
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Question 7 of 24
What decisions did you routinely make in your last position?
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Question 8 of 24
How do you deal with stressful situations in the workplace?
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Question 9 of 24
In your opinion, why is it important to develop relationships with coworkers?
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Question 10 of 24
How do you deal with conflict on your team?
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Question 11 of 24
Have you requested extra responsibilities in any of your previous roles?
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Question 12 of 24
Tell me about a time when you took a creative approach to solving a problem.
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Question 13 of 24
When have you taken an unusual risk in the workplace? What was the outcome?
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Question 14 of 24
How do you handle a larger than average workload?
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Question 15 of 24
Do you have confidence in your communication skills? What is your communication style?
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Question 16 of 24
How did you maintain a good relationship with your most recent boss?
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Question 17 of 24
Are you capable of handling disputes in a professional manner? How do you respond to customer complaints?
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Question 18 of 24
Give an example of when you used your listening skills to complete a task properly, or solve a problem.
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Question 19 of 24
How do you explain complicated concepts to those who may not understand?
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Question 20 of 24
How did you go about suggesting changes in your most recent company?
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Question 21 of 24
What feedback did you receive from your most recent manager?
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Question 22 of 24
What skills did you learn in your most recent position that will help you in this new role?
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Question 23 of 24
Why are you the best candidate for this position?
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Question 24 of 24
Tell me the ways in which you brought value to your most recent position.
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