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Top 25 Competency Interview Questions
1. Name me a few things you were asked to do in your last position that you weren't trained for.
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Ryan Brown
Founder of Mockquestions.com
 
Contributing Author
Elisabeth Walter
HR Consultant
Contributing Author
Christine Pasqueretta
HR Executive
Competency Interview Questions
2 of 10
How do you deal with uncomfortable situations?
 
User Submitted Interview Answers
1.
Rude customers, coworkers not pulling their weight.
 
2.
Every day is a challenge in Penneys, it is one of the busiest retails shops in Ireland at the moment. unfortunately, its hard to please every single customer, it's difficult to give them all the attention they need, but I always manage to give them my full attention if they require my help.
 
3.
We were often challenged of ensuring no other utilities were affected while digging in to the ground to locate and then repair a water break. We were also challenged on some tasks that needed to be scheduled around the operating hours of the various commands around the base.
 
Question
3 of 10
What decisions did you routinely make at your last job?
 
User Submitted Interview Answers
1.
Concerning our fraud cases, I had to decide if the information that the person sent in was sufficient enough and/or valid. Concerning our check customers, if they were eligible for additional services.
 
2.
I was allowed to work independently, which meant I was trusted to make safe, competent, reliable, honest, proficient, and quality decisions concerning the tasks I was assigned on a daily basis, regardless of how large or small the assigned task was.
 
Question
4 of 10
Give me an example of a challenge you overcame in your last position?
 
User Submitted Interview Answers
1.
Rude customers, coworkers not pulling their weight.
 
2.
Every day is a challenge in Penneys, it is one of the busiest retails shops in Ireland at the moment. unfortunately, its hard to please every single customer, it's difficult to give them all the attention they need, but I always manage to give them my full attention if they require my help.
 
3.
We were often challenged of ensuring no other utilities were affected while digging in to the ground to locate and then repair a water break. We were also challenged on some tasks that needed to be scheduled around the operating hours of the various commands around the base.
 
Question
5 of 10
How did your job change over the years you worked there?
 
User Submitted Interview Answers
1.
The biggest change is personnel. There has been small changes in policy and procedure but we have had employees retire and then replaced by new recruits.
 
Question
6 of 10
Can you tell me about a time that tested your patience?
 
Question
7 of 10
Why is it important to develop relationships with coworkers?
 
Question
8 of 10
Tell me about a time you had to deal with a conflict on your team.
 
User Submitted Interview Answers
1.
Organisation of the registers, sorting out the roster, checking for sick calls,making sure those places are filled by other staff memebers so no tills are seen to be empty. Communicating with management to ensure that everyone is clear on who is doing what and where
 
2.
1: Ensure I was fully prepared for the tasks scheduled for that day 2: Ensure my vehicle functioned properly and was adequately fueled 3: Ensure my PDA and dog sheet were legibly completed before the end of the work day.
 
3.
Submit Daily reports.
 
Question
9 of 10
Tell me about your education.
 
User Submitted Interview Answers
1.
hospitality
 
2.
None, I am a Criminal Justice major.
 
3.
maintenance engineering, TQM, Production technology, manufacturaction technology
 
Question
10 of 10
Tell me about an achievement you are proud of. What did you find challenging about it?
 
Contributing Author
Elisabeth Walter
HR Consultant
Contributing Author
Christine Pasqueretta
HR Executive
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