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What skills did you learn in your most recent position that will help you in this new role?
Advice
Before answering this question, you need to know which key skills are required in this new role. Review the job description, compare it to your most recent job, and give examples that demonstrate your competency in these skills. For instance, if the interviewing company is looking for someone with experience in a particular technology, talk about how you learned the ins and outs of this technology in your past job. If the company is looking for someone with excellent customer service skills, give an example of how you learned to meet the needs of customers in your last role by listening and communicating with them in a positive way.
Answer examples
"In my current role, I grew my sales skills an immense amount. I was pretty good at sales previously but the amount of training I have gained in cold calling, prospecting, and pipeline building has been incredible. I look forward to taking this knowledge an applying it to this role with your company."
"I learned how to be a better strategic manager and I think this will help me better balance being both tactical and strategic in this new role."
"I learned the ins and outs of your accounting system. I was responsible for migrating our information into the same system, so I spent a good amount of time researching and training within it."
Sales answer example
"In my most recent position, I learned the ins and outs of Salesforce.com, which I understand is what you use as your CRM. I not only have gotten accustomed to detailing my conversations, calls, and follow-up tasks within the CRM, but also I have some experience in customizing fields and setting various alerts and reminders, both for myself and for my team. This way, we house everything in Salesforce.com, rather than in the CRM, emails, and chats. It really helps increase productivity, since someone can see not only what everyone has been doing, but also pick up where someone else left off, for instance if they are out sick, without missing a beat for the customer."
Teacher answer example
"I've learned classroom management, curriculum development, and also working well in other people's spaces. I have really refined the art of coming in on a tight schedule, but developing a consistent routine with my students so they know what to expect, that we'll have fun and get down to business all at once, and how to pack the most punch into my shortened class periods. These are all really valuable skills that make me the best candidate for your position, I do believe."
Marketing answer example
"I've been in both inbound and outbound marketing, and in this current role, I plan the entire content marketing schedule and strategy, in collaboration with the owner of the business. Because it's such a small business, and because of my hand in the entire marketing strategy, I feel as though I am equipped to jump in in just about any role in the company."

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User-Submitted Answers

What skills did you learn in your most recent position that will help you in this new role?
1.
To deal with employees requests for travel, accommodation, hire cars and goods.
2.
Speak with and help customers understand why their check transactions did not go through, deal with fraud cases and help clear them.
3.
To help customers know and understand why their personal or business checks declined. Offer additional services that could potentially help the in the future.
4.
I was one of three journeymen utilities plumbers assigned to the UEM shop.